Connect powered off phone to box using the rj45 D800 cable.
Select apropriate model, press direct unlock and press the power on botton when software ask.
If have futher trouble, check and clean phone connector, Ensure no other Box/dongle is connected to Pc during operation.
U can also check connector with charger to be sure on communication.
Best Regards.
Quote:
Originally Posted by danstefan  samsung e250v.error, phone not responded |