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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker

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Old 09-12-2021, 00:59   #1 (permalink)
Freak Poster
 
Join Date: Apr 2006
Location: Tacna-Peru
Posts: 129
Member: 256299
Status: Offline
Thanks Meter: 13
HCU usb write failed


Hello team, check it error please:

11/09/2021 06:22:17 p.m.
HCU Client v1.0.0.0378
Account: 01325252

Before operation turn phone to TestPoint mode:
Turn off phone, then short TestPoint on phone pcb
and plug USB cable
Wait for device "HUAWEI USB COM 1.0" in Ports


Read phone info
2021-09-11 18:22:17.064 Selected Cpu/Bootloader - Kirin659_Hi6250_T0_A8.0_V2
2021-09-11 18:22:17.068 Connecting to server...
2021-09-11 18:22:17.553 Connected!
2021-09-11 18:22:18.724 HUAWEI device in Test Point mode Not found!
2021-09-11 18:22:24.896 Found device in fastboot mode!
2021-09-11 18:22:24.899 Unlocking bootloader...
2021-09-11 18:22:24.901 Reading Certify data...
2021-09-11 18:22:37.026 Reading info...
2021-09-11 18:23:01.312 USB Write failed

Fastboot provided info:
SN: LDG4C18303015663
2021-09-11 18:23:01.318 USB Write failed


Help Please
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Old 09-13-2021, 15:54   #2 (permalink)
Product Supporter
 
Join Date: Sep 2013
Posts: 4,589
Member: 2023196
Status: Online
Thanks Meter: 1,870
Please add screenshot of device manager while phone is in testpoint mode.
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Old 07-28-2022, 04:52   #3 (permalink)
Freak Poster
 
Join Date: Aug 2007
Location: JO-JO-JO
Posts: 179
Member: 576742
Status: Offline
Thanks Meter: 20
HCU Client v1.0.0.0382
Account: 01xxxxx0

Before operation turn phone to TestPoint mode:
Turn off phone, then short TestPoint on phone pcb
and plug USB cable
Wait for device "HUAWEI USB COM 1.0" in Ports


Read phone info
2022-07-27 22:43:43.703 Selected Cpu/Bootloader - Kirin710_P1_V2
2022-07-27 22:43:43.709 Connecting to server...
2022-07-27 22:43:44.171 Connected!
2022-07-27 22:43:45.349 Find device COM37, handle 11544
BOOTLOADER selected to update:Kirin710_P1_V2
downloading file Kirin710_P1_V2_0.dtwork...
downloading file Kirin710_P1_V2_2.dtwork...
downloading file Kirin710_P1_V2_3.dtwork...
downloading file Kirin710_P1_V2_4.dtwork...
downloading file Kirin710_P1_V2_6.dtwork...
2022-07-27 22:46:00.991 Waiting for device REMOVAL/INSERTION...
2022-07-27 22:46:05.256 Device ready!
2022-07-27 22:46:05.275 Connecting to server...
2022-07-27 22:46:05.874 Connected!
2022-07-27 22:46:25.618 Found device in fastboot mode!
2022-07-27 22:46:25.625 Unlocking bootloader...
2022-07-27 22:46:25.631 Reading Certify data...
2022-07-27 22:47:02.767 Reading info...
2022-07-27 22:48:17.063 USB Write failed

Fastboot provided info:
SN: 85L4C20110004565
2022-07-27 22:48:17.083 USB Write failed
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Old 07-28-2022, 09:26   #4 (permalink)
Product Supporter
 
Join Date: Sep 2013
Posts: 4,589
Member: 2023196
Status: Online
Thanks Meter: 1,870
What phone model it is, what android does it run, and how does the phone appear in the device manager? Please add a screenshot of it.
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