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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker


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Old 07-17-2020, 09:07   #1 (permalink)
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Arrow HUAWEI e3372 UNLOCK FAIL


HUAWEI e3372 UNLOCK FAIL
Server message :
New version 1.00.1431 ready for download!

================================================== =================

DC - Unlocker 2 Client 1.00.1396

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM7

Found modem : E3372
Model : Huawei AuthVer 4 modem (New)
IMEI : 861821039837338
Serial NR. : G4P7S17310013797
Firmware : 21.318.01.00.393
Compile date / time : Mar 1 2017 09:45:32
Hardware ver. : CL2E3372HM
Dashboard version : UTPS23.015.05.05.393_MAC23.015.05.05.393_LNX23.015 .16.00.393
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 8 (unlock attempts left : 2)

================================================== =================

Unlocking, please wait ...

AT command error

Error code 37

unlock failed !

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1396

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei AuthVer 4 modem (New)

Selected Applications port COM7

Found modem : E3372
Model : Huawei AuthVer 4 modem (New)
IMEI : 861821039837338
Serial NR. : G4P7S17310013797
Firmware : 21.318.01.00.393
Compile date / time : Mar 1 2017 09:45:32
Hardware ver. : CL2E3372HM
Dashboard version : UTPS23.015.05.05.393_MAC23.015.05.05.393_LNX23.015 .16.00.393
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 8 (unlock attempts left : 2)

================================================== =================

Unlocking, please wait ...

AT command error

Error code 37

unlock failed !

================================================== =================

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Old 07-17-2020, 14:48   #2 (permalink)
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Firmwares starting with 2x.3xx... not supported for unlock.
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