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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > DC Unlocker


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Old 05-17-2019, 22:10   #1 (permalink)
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unlock e5573c unlock failed


DC - Unlocker 2 Client 1.00.1413

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei E5573

Selected Applications port COM13
Selected Diagnostics port COM1

Found modem : E5573Cs-322
Model : Huawei AuthVer 4 modem (New)
IMEI : 867009039303188
Serial NR. : DGF7S18329010031
Firmware : 21.329.62.00.216
Dashboard version : WEBUI_17.100.20.00.216_MRE5
Web UI version : WEBUI_17.100.20.00.216_MRE5
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 2 (unlock attempts left : 8)

================================================== =================

Unlocking, please wait ...

AT command error

Error code 37

unlock failed !
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Old 05-20-2019, 15:52   #2 (permalink)
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if you get error 37 then it means version of your modem not supported for unlock
If firmware version begins with 2x.3xx.<...> unlock not possible.
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