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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool

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Old 10-27-2022, 19:23   #1 (permalink)
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JNY-lx2 huawei id Question [Answered]


its say unlock done but still ask huawei id......

Quote:
Welcome to Octoplus Huawei Software v.‪1.3.3‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM1 Communications Port
2: COM39 HUAWEI USB COM 1.0
3: COM5 USB Serial Port

Job ID: 0000000001AD1825
2022-10-27 18:17:41
Starting Reset Huawei ID
Selected phone model: ‪JNY-LX2‬
Selected method: Reset Huawei Id (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN810_V3...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Operation in progress. Please wait for instructions...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: UT7ULK20AW006994
Detected ‪Android Sooner Single ADB Interface‬ port
Reading basic data...
Device Model: ‪JNY-LX2‬
System: ‪JNY-L22 12.0.0.242(C636E4R5P4)‬
Android Version: ‪10‬
Base Version: ‪JNY-LGRP2-OVS 102.0.0.242‬
Custom Version: ‪JNY-L22-CUST 102.0.0.4(C636)‬
Preload Version: ‪JNY-L22-PRELOAD 102.0.0.4(C636R5)‬
C_Version: ‪C636‬
D_Version: ‪D000‬
FB Lock State: ‪LOCKED‬
User Lock State: ‪LOCKED‬
Downloading resource...
Connecting to the credit server...
Username: Default_user
Checking balance...
Your balance: 0 credits
Sending device information...
Sending firmware information...
Removing firmware protection...
Connecting to server...
Waiting for a response from the server...
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬
Device Model: ‪JNY-LX2‬
System: ‪JNY-L22 12.0.0.242(C636E4R5P4)‬
MEID: ‪A00000BE01E25D‬
IMEI A: ‪864400048441023‬
IMEI B: ‪864400048451030‬
Writing secure data...
Resetting Huawei ID...
Reset Huawei ID done.
Performed by ‪1.3.3‬ Software version.
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Old 10-28-2022, 07:04   #2 (permalink)
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Hello

As we can see from software log, your firmware version is too high.

Quote:
System: ‪JNY-L22 12.0.0.242(C636E4R5P4)‬
You should downgrade it via factory mode to 220 and then perform ''Reset Huawei ID'' operation.
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Old 10-29-2022, 19:26   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

As we can see from software log, your firmware version is too high.



You should downgrade it via factory mode to 220 and then perform ''Reset Huawei ID'' operation.
sir is there any dead risk???
is this firmware available in support site??
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Old 10-31-2022, 08:47   #4 (permalink)
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Hello

Unfortunately, we do not have firmware for you

Quote:
sir is there any dead risk???
In case you perform write firmware operation risks are always present.

All operation with flashing firmware you do at your own risks.
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Old 11-15-2022, 18:22   #5 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

Unfortunately, we do not have firmware for you



In case you perform write firmware operation risks are always present.

All operation with flashing firmware you do at your own risks.
support team finaly i found paid file JNY-L22 102.0.0.220(C636E4R5P4)_Firmware_EMUI12.0.0_05016N LS
was try flash but same result pls see log bellow its failed erase system and write system.
i was try flash only update base file only it was failed then try flash all 6 files also same result. what could be problem?? what mistake i did?>??
Quote:
Welcome to Octoplus Huawei Software v.‪1.3.3‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM79 HUAWEI USB COM 1.0
2: COM1 Communications Port
3: COM5 USB Serial Port

Job ID: 00000000018C74C8
2022-11-15 16:58:17
Starting Write Firmware(Factory mode)
Selected phone model: ‪JNY-LX2‬
Selected base ptable file: C:/Users/Mobile King/Desktop/Software/dload/PTABLE.APP
Selected base update file: C:/Users/Mobile King/Desktop/Software/dload/UPDATE.APP
Selected cust ptable file: C:/Users/Mobile King/Desktop/Software/dload/JNY-L22_hw_spcseas/PTABLE.APP
Selected cust update file: C:/Users/Mobile King/Desktop/Software/dload/JNY-L22_hw_spcseas/UPDATE.APP
Selected preload ptable file: C:/Users/Mobile King/Desktop/Software/dload/JNY-L22_hw_spcseas/update_sd_preload_JNY-L22_hw_spcseas_R5/PTABLE.APP
Selected preload base file: C:/Users/Mobile King/Desktop/Software/dload/JNY-L22_hw_spcseas/update_sd_preload_JNY-L22_hw_spcseas_R5/UPDATE.APP
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
PACKAGE_TYPE: OFFLINE_UPDATE
Selected method: Write firmware (EMUI12/Harmony)
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Phone connect successfully
Writing bootloader KIRIN810_V3...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Operation in progress. Please wait for instructions...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: UT7ULK20AW006994
Device Model: ‪JNY-LX2‬
System: ‪JNY-L22 12.0.0.242(C636E4R5P4)‬
Removing firmware protection...
Connecting to server...
Waiting for a response from the server...
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬
Writing PTABLE partition...
Writing PTABLE partition...
Writing XLOADER partition...
Writing FASTBOOT partition...
Writing BOOT partition...
Writing DTBO partition...
Writing VECTOR partition...
Writing FW_LPM3 partition...
Writing HHEE partition...
Writing VBMETA partition...
Writing TEEOS partition...
Writing TRUSTFIRMWARE partition...
Writing SENSORHUB partition...
Writing FW_HIFI partition...
Writing MODEMNVM_UPDATE partition...
Writing MODEMNVM_CUST partition...
Writing MODEM_DRIVER partition...
Writing RECOVERY partition...
Writing RECOVERY_RAMDISK partition...
Writing RECOVERY_VENDOR partition...
Writing RECOVERY_VBMETA partition...
Writing ERECOVERY partition...
Writing ERECOVERY_RAMDISK partition...
Writing ERECOVERY_VENDOR partition...
Writing ERECOVERY_VBMETA partition...
Writing PREAS partition...
Writing PREAVS partition...
Writing ENG_VENDOR partition...
Writing ENG_SYSTEM partition...
Writing CACHE partition...
Writing RAMDISK partition...
Error: Erasing SUPER partition failed
Writing SUPER partition...
Writing 1 chunk from 2...
Warning: Download size mismatch
Warning: Writing SUPER partition failed
Writing SUPER partition...
Writing 1 chunk from 2...
Writing 2 chunk from 2...
Writing SUPER partition...
Writing 1 chunk from 9...
Writing 2 chunk from 9...
Writing 3 chunk from 9...
Writing 4 chunk from 9...
Writing 5 chunk from 9...
Writing 6 chunk from 9...
Writing 7 chunk from 9...
Writing 8 chunk from 9...
Writing 9 chunk from 9...
Writing METADATA partition...
Writing VBMETA_SYSTEM partition...
Writing VBMETA_VENDOR partition...
Writing VBMETA_ODM partition...
Writing VBMETA_HW_PRODUCT partition...
Writing VBMETA_CUST partition...
Writing ISP_FIRMWARE partition...
Writing MODEM_FW partition...
Writing NPU partition...
Writing HISEE_IMG partition...
Writing VERSION partition...
Writing PRELOAD partition...
Writing PATCH partition...
Writing USERDATA partition...
Writing VERSION partition...
Writing PRELOAD partition...
Writing 1 chunk from 2...
Writing 2 chunk from 2...
Write Firmware(Factory mode) done.
Performed by ‪1.3.3‬ Software version.
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Old 11-16-2022, 08:55   #6 (permalink)
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Hello

Please, post here full software log with reset Huawei ID operation, we will check it.
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Old 11-17-2022, 19:37   #7 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

Please, post here full software log with reset Huawei ID operation, we will check it.
sir on this thread first post have reset huawei id log, last post flash 220 firmware log pls sir check it whats wrong i did, that as i seen after write ram disk its system file error start and say size mismatch pls help me sir.
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Old 11-18-2022, 07:38   #8 (permalink)
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Hello

Please, send us photo of state of your device
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