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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 04-21-2007, 17:44   #1 (permalink)
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Motorola V235 Unlocking Error


Hi

I was in the process of unlocking the Motorola V235 using the prepare option but when it come to the stage:
  • Disconnect cable from the phone;
  • Remove phone’s battery;
  • Connect cable to the phone;
  • Insert phone's battery;
  • Press "Power on" key on the phone. Phone's LCD remains blank;
  • Press OK in SmartMoto
The handset powered on & the unlocking failed. I have tried to prepare flash again but get "io timeout" & error 95 Smart card exception 0x6F00

The log is detailed below; the handset turns on now but goes straight into flash mode listing the info of the boot loader.

SmartMoto 2.22
S-Card: xxxxxxxxx Smart-Clip dongle, v 1.17, assigned Smart-Clip: xxxxxxxxx Europe, initializing... OK
Clip serial: xxxxxxxxx, version: 3.16, initializing... OK
Searching for phone... found Motorola Phone (V235), getting test interface... OK
Model V235
Firmware R3512_G_0A.30.6CR
Searching for phone... found Motorola Phone (V235), getting test interface... OK
Model V235
Firmware R3512_G_0A.30.6CR
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... 8.E0
Sending boot... OK
Performing backup to temporary file
Stored temporary backup to D:\Program Files\GsmServer\SmartMoto\temporary backup\bkp_F9299A5C9F919467.bk_
Backup OK
Erasing flash memory error 80
Searching for phone... no phone found
Searching for phone... found Motorola Phone (V235), getting test interface... OK
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... 8.E0
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... no phone found
Searching for phone... no phone found
Searching for phone... no phone found
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Reading phone boot version... 8.E0
Boot prepare... failed
Reading phone boot version...
io timeout
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 8.E0
Sending boot... OK
Erasing flash memory OK
Sending firmware OK
Searching for phone... found S Flash Neptune LTE2
Switching to flash mode... OK
Reading phone boot version...
io timeout
Reading phone boot version...
io timeout
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 8.E0
Sending boot...
io timeout
failed
error C4
Clip serial: xxxxxxxxx, version: 3.16, initializing... OK
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version...
io timeout
Reading phone boot version...
io timeout
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 8.E0
Boot prepare... failed
Reading phone boot version...
io timeout
Reading phone boot version...
io timeout
Searching for phone... no phone found
Searching for phone... no phone found
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version...
io timeout
Reading phone boot version... 8.E0
Sending boot...
error 95
failed
error C4
Smart card exception 0x6F00
Smart card exception 0x6F00
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version...
io timeout


Cany anybody advise?

Thanks

Majid
www.mobilekrazy.com
 
Old 04-21-2007, 18:12   #2 (permalink)
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repet the steps from first and when you get this step



[*]Disconnect cable from the phone;[*]Remove phone’s battery;[*]Connect cable to the phone;[*]Insert phone's battery;[*]Press "Power on" key on the phone. Phone's LCD remains blank;[*]Press OK in SmartMoto[/LIST]The handset powered on & the unlocking QUOTE]

don't remove the cable .. just remove your battery and put it back and then press power on


good luck
 
Old 04-21-2007, 18:48   #3 (permalink)
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but phone will remain in blank mode now and u will have to flash it after unlock. smartclip purged the back up even if unlock fail unlike ubl when u could have only press leave blank and phone would be on!
 
Old 04-21-2007, 23:24   #4 (permalink)
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Quote:
Originally Posted by MR PROTEC View Post
repet the steps from first and when you get this step



[*]Disconnect cable from the phone;[*]Remove phone’s battery;[*]Connect cable to the phone;[*]Insert phone's battery;[*]Press "Power on" key on the phone. Phone's LCD remains blank;[*]Press OK in SmartMoto[/list]The handset powered on & the unlocking QUOTE]

don't remove the cable .. just remove your battery and put it back and then press power on




good luck
Thanks for the advise. i have tried the above but this what happens when i repeat the Prepare command:

Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version...
io timeout
Reading phone boot version... 8.E0
Sending boot...
error 95
failed
error C4
Smart card exception 0x6F00
Smart card exception 0x6F00

Any further advice?

Thanks

Majid
www.mobilekrazy.com
 
Old 04-22-2007, 17:59   #5 (permalink)
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Quote:
Originally Posted by bbmad View Post
Thanks for the advise. i have tried the above but this what happens when i repeat the Prepare command:

Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version...
io timeout
Reading phone boot version... 8.E0
Sending boot...
error 95
failed
error C4
Smart card exception 0x6F00
Smart card exception 0x6F00

Any further advice?

Thanks

Majid
www.mobilekrazy.com
flash the phone by pcf flash then make prepare again but keep my notice in your mind ( don't move cable just move battery and put it back when you reach the steps you wrote )
 
Old 04-22-2007, 20:18   #6 (permalink)
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Quote:
Originally Posted by MR PROTEC View Post
flash the phone by pcf flash then make prepare again but keep my notice in your mind ( don't move cable just move battery and put it back when you reach the steps you wrote )
Thanks. I have downloaded the Motorola V235 pcf flash file from Boot loader but when i select flash tab & select the PCF file it states "inconsistent file". Log is detailed below:

SmartMoto 2.22
S-Card: xxxxxxxxxxSmart-Clip dongle, v 1.17, assigned Smart-Clip: xxxxxxxxxxEurope, initializing... OK
Clip serial: xxxxxxxxxx, version: 3.16, initializing... OK
Searching for phone... no phone found
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Inconsistent file "G:\Smart Clip\SmartMoto\flash files\Mot v235\R3512_G_0A.30.6CR_PDS00D_LP002D_DRM0201_JPJAV A_G_0A_V235_06_00_09R_GSIV235O2POIE0BE_1FF.pcf"


Any further advice?

Thanks

Majid
www.mobilekrazy.com
 
Old 04-22-2007, 21:16   #7 (permalink)
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Quote:
Originally Posted by bbmad View Post
Thanks. I have downloaded the Motorola V235 pcf flash file from Boot loader but when i select flash tab & select the PCF file it states "inconsistent file". Log is detailed below:

SmartMoto 2.22
S-Card: xxxxxxxxxxSmart-Clip dongle, v 1.17, assigned Smart-Clip: xxxxxxxxxxEurope, initializing... OK
Clip serial: xxxxxxxxxx, version: 3.16, initializing... OK
Searching for phone... no phone found
Searching for phone... found S Flash Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Inconsistent file "G:\Smart Clip\SmartMoto\flash files\Mot v235\R3512_G_0A.30.6CR_PDS00D_LP002D_DRM0201_JPJAV A_G_0A_V235_06_00_09R_GSIV235O2POIE0BE_1FF.pcf"


Any further advice?

Thanks

Majid
www.mobilekrazy.com
make sure the flash size is the same in support if you not succes then
flash full in rsd then make prepare again
 
Old 04-23-2007, 08:55   #8 (permalink)
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@ bbmad and MR PROTEC,

As your first log file shows Prepare procedure wasn't made properly.
The thing is, that in case of performing the PREPARE cycle correctly

Quote:
12. At this time popup window appears at SmartMoto interface. Please follow the instructions provided therein

* Disconnect cable from the phone;
* Remove and insert phone’s battery;
* Press "Power on" key on the phone. Phone's LCD remains blank;
* Connect cable to the phone;
* Press OK in SmartMoto.

13. The handset should be detected by SmartMoto as "S Blank..." with boot 2.00 (3.00)
The handset was suppose to be detected with boot version 2.00 (3.00). As i can see from your LOG the phone boot is 8.E0.

Now to revive the handset it should be flashed with *.pcf or *.mfw file.
To unlock the phone please follow all steps strictly.



Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 04-29-2007, 18:38   #9 (permalink)
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Tried to flash the phone as described but get the following error:

SmartMoto 2.22
S-Card: xxxxxxxxx Smart-Clip dongle, v 1.17, assigned Smart-Clip: xxxxxxxx Europe, initializing... OK
Searching for phone... found S Flash Neptune LTE2, getting test interface... usb error 7 [5]
Writing firmware "R3512_G_0A.30.6CR_B_PDS00D_LP0003_DRM0201_JPJAVA_ G_0A_V235_01_06_04R_GSIV235VTN01NA0C5_1FF.pcf":
Preparing firmware image
Error getting subscriber unit information. Device API Error: 0xE003003D Command: RQHW
Finished with result 0xE003003D: Phone[0002]: Error getting subscriber unit information. Device API Error: 0xE003003D Command: RQHW


Any advice?

Thanks

Majid
www.mobilekrazy.com
 
Old 05-04-2007, 14:20   #10 (permalink)
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Quote:
Originally Posted by bbmad View Post
Tried to flash the phone as described but get the following error:

SmartMoto 2.22
S-Card: xxxxxxxxx Smart-Clip dongle, v 1.17, assigned Smart-Clip: xxxxxxxx Europe, initializing... OK
Searching for phone... found S Flash Neptune LTE2, getting test interface... usb error 7 [5]
Writing firmware "R3512_G_0A.30.6CR_B_PDS00D_LP0003_DRM0201_JPJAVA_ G_0A_V235_01_06_04R_GSIV235VTN01NA0C5_1FF.pcf":
Preparing firmware image
Error getting subscriber unit information. Device API Error: 0xE003003D Command: RQHW
Finished with result 0xE003003D: Phone[0002]: Error getting subscriber unit information. Device API Error: 0xE003003D Command: RQHW


Any advice?

Thanks

Majid
www.mobilekrazy.com

@Smartclip - Any advice???

Thanks

Majid
 
 

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