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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 12-08-2009, 06:48   #1 (permalink)
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phone not found when try to unlock E8


The original FW version of this handset was R6713_G_71.14.1ER_B and am flash it with this R6713_G_71.14.1ER_06AC and after that am flash it with this
FW version R6713_G_71.14.1AR_GSXELBAAPSGDST074_LP0024_Singtel_fw and evry thing is done . after that am but the phone in test mode by press 6+4 and its done . but when am try to conect usb cable with phone and press search
with smart moto it can not see the phone and always no phone found what is the problem is there is any one can help .........



 
Old 12-08-2009, 08:17   #2 (permalink)
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@ goodman1980,

Try to flash the phone with the R6713_G_71.14.1ER_B_LP0003_GSXELBADST01NA_Brightpo int_fw.pcf using SCout flasher and after that complete unlock procedure according to the manual.

Best Regards
GSMServer team



 
Old 12-08-2009, 10:00   #3 (permalink)
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after flash with this sw its same phone not found what is the problem ?
 
Old 12-08-2009, 10:04   #4 (permalink)
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@ goodman1980,

Please specify step by step procedure that you perform.
Did the phone enter in test mode (“Motorola test mode”) as described in the manual?

Best Regards
GSMServer team



 
Old 12-08-2009, 10:23   #5 (permalink)
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yes its in test mode but when am press search no phone found
 
Old 12-08-2009, 10:29   #6 (permalink)
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@ goodman1980,

Please ensure that the phone's battery fully charged, it is connected to PC vis Smart-Clip and "Smart-Clip USB Port (MotoMAGX)" connection selected in SmartMoto. After that try once again.

Best Regards
GSMServer team



 
Old 12-08-2009, 10:46   #7 (permalink)
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thanks soo match for the best team in this word its done

Searching for phone... found , getting test interface... OK
Model SCM-A11
Phone firmware: R6713_G_71.14.1ER
Preparing...OK
Unlocking phone...OK

thanks and good luck
 
 

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