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03-01-2009, 12:44 | #1 (permalink) |
No Life Poster Join Date: Jul 2005 Location: Algeria
Posts: 820
Member: 158242 Status: Offline Sonork: 100.1591384 Thanks Meter: 194 | Smart clip only e/g and tx led on and not detected by smartmoto when update it detecte clip but firmware version is ff ff and can not update ??? |
03-02-2009, 09:55 | #2 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | Dear Customers, Considering our experience with updates we wanted to lay out some additional advices for update of your clips When you update make sure that: - firewall on your computer is disabled - you have good internet connection - LPT port settings are set to EPP in BIOS - you have a stable power supply to your clip (use adapter) - your IE version is not lower than v5.0 - if you use Win XP, log in as administrator - if you use Win XP please launch the SmartMoto tool, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC. In case of still having difficulties while updating, please save a log file of the process and email immediately to support[at]smart-clip.com Best Regards GSMServer team |
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