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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 02-17-2009, 06:26   #1 (permalink)
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Smart clip with red and yellow led on


Hi,

New SC updated first week feb and now "firmware not found" and of course smartmoto not found this sc. How can solve this problem?

Please check
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File Type: jpg sce.JPG (33.6 KB, 68 views)
 
Old 02-17-2009, 15:05   #2 (permalink)
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Try updating it gain. In case of getting any error, please save a log and mail it to support[at]smart-clip.com




Best Regards
GSMServer team



 
Old 02-17-2009, 18:30   #3 (permalink)
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Now new problem, email sent to support, waiting reply ;-)

Reading clip info...
Clip serial: ABCDEFGHI
Firmware not found
Clip serial: ABCDEFGHI
Firmware not found
login... denied
European market Smart-Clip
Clip warranty period:
05-Feb-2009 to 04-Aug-2009 (168 more days)
EEPROM test successfull,reporting... OK
Checking dongle... OK
Smart-Clip dongle found, serial ZYXWVTSRQ
Update denied, save log and contact support
 
Old 02-18-2009, 13:48   #4 (permalink)
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Please mail your log to support[at]smart-clip.com




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GSMServer team



 
Old 02-18-2009, 17:26   #5 (permalink)
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Update complete, but for what lost firmware is brand new. My old sc never done this problem!
 
Old 02-19-2009, 10:36   #6 (permalink)
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That could happen due to few reasons: power failure, Internet connection troubles, bad cable connection, viruses at your PC etc...






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GSMServer team



 
Old 02-28-2009, 04:46   #7 (permalink)
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Did you get your problem solve i have the same problem with a brand new smart clip i never used it cause it will only turn the red and yellow light any help thanks..
 
Old 02-28-2009, 10:03   #8 (permalink)
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As i posted above, please try updating it, save a log file and send it to support[at]smart-clip.com



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GSMServer team



 
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Old 09-04-2009, 07:39   #9 (permalink)
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////////////////////////////////////////////////////////////////////

Last edited by GSM_Support; 09-04-2009 at 12:44. Reason: Contained serial number
 
Old 09-04-2009, 13:27   #10 (permalink)
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i have problem with my smart clip it red ligt and rx light is on try to update got errore where is problem

here log



* update software 3.07
Warning: make sure you use power adapter!


Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: 30xxxxxx
Firmware not found

Auto searching clip...
Looking for clip on Smart Adaptor... not found
Looking for clip at 0x378... OK
Clip serial: 30xxxxxx
Firmware not found
login... denied
European market *
Clip warranty period:
18-Apr-2006 to 15-Oct-2006 (expired)
EEPROM test successfull,reporting... OK
Checking dongle... OK
* dongle found, serial xxxxxxx
Update denied, save log and contact support
 
Old 09-04-2009, 13:30   #11 (permalink)
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Quote:
Originally Posted by arshad sunny View Post
////////////////////////////////////////////////////////////////////


tht not good delete all my post it fine atlest tell me wht must i do with this box
 
Old 09-04-2009, 14:07   #12 (permalink)
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http://forum.gsmhosting.com/vbb/showthread.php?t=153263





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GSMServer team



 
 

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