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02-17-2009, 06:26 | #1 (permalink) |
Insane Poster Join Date: Feb 2005 Location: Managua, NICARAGUA
Posts: 94
Member: 114679 Status: Offline Thanks Meter: 4 | Smart clip with red and yellow led on New SC updated first week feb and now "firmware not found" and of course smartmoto not found this sc. How can solve this problem? Please check |
02-17-2009, 15:05 | #2 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | Try updating it gain. In case of getting any error, please save a log and mail it to support[at]smart-clip.com Best Regards GSMServer team |
02-17-2009, 18:30 | #3 (permalink) |
Insane Poster Join Date: Feb 2005 Location: Managua, NICARAGUA
Posts: 94
Member: 114679 Status: Offline Thanks Meter: 4 | Now new problem, email sent to support, waiting reply ;-) Reading clip info... Clip serial: ABCDEFGHI Firmware not found Clip serial: ABCDEFGHI Firmware not found login... denied European market Smart-Clip Clip warranty period: 05-Feb-2009 to 04-Aug-2009 (168 more days) EEPROM test successfull,reporting... OK Checking dongle... OK Smart-Clip dongle found, serial ZYXWVTSRQ Update denied, save log and contact support |
02-19-2009, 10:36 | #6 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | That could happen due to few reasons: power failure, Internet connection troubles, bad cable connection, viruses at your PC etc... Best Regards GSMServer team |
02-28-2009, 10:03 | #8 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | As i posted above, please try updating it, save a log file and send it to support[at]smart-clip.com Best Regards GSMServer team |
The Following User Says Thank You to GSM_Support For This Useful Post: |
09-04-2009, 07:39 | #9 (permalink) |
No Life Poster Join Date: Aug 2006 Location: gsmchaudhrayarshad Age: 43
Posts: 7,004
Member: 328688 Status: Offline Thanks Meter: 2,282 | //////////////////////////////////////////////////////////////////// Last edited by GSM_Support; 09-04-2009 at 12:44. Reason: Contained serial number |
09-04-2009, 13:27 | #10 (permalink) |
No Life Poster Join Date: Aug 2006 Location: gsmchaudhrayarshad Age: 43
Posts: 7,004
Member: 328688 Status: Offline Thanks Meter: 2,282 | i have problem with my smart clip it red ligt and rx light is on try to update got errore where is problem here log * update software 3.07 Warning: make sure you use power adapter! Reading clip info... Auto searching clip... Looking for clip on Smart Adaptor... not found Looking for clip at 0x378... OK Clip serial: 30xxxxxx Firmware not found Auto searching clip... Looking for clip on Smart Adaptor... not found Looking for clip at 0x378... OK Clip serial: 30xxxxxx Firmware not found login... denied European market * Clip warranty period: 18-Apr-2006 to 15-Oct-2006 (expired) EEPROM test successfull,reporting... OK Checking dongle... OK * dongle found, serial xxxxxxx Update denied, save log and contact support |
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