Two SC with the same problem Help - GSM-Forum

celcel · 02-28-2009, 04:54

i have two sc with the sasme problem i send a email to gsmserver any other help. Tanx in advance .

Smart-Clip update software 3.04
Warning: make sure you use power adapter!

Reading clip info...
Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: xxxxxxxx
Firmware not found

Auto searching clip...
Looking for clip on Smart Adaptor... OK
Clip serial: xxxxxxxx
Firmware not found
login... denied
European market Smart-Clip
Clip warranty period:
10-Dec-2008 to 08-Jun-2009 (100 more days)
EEPROM test successfull,reporting... OK
Checking dongle... OK
Smart-Clip dongle found, serial xxxxxxxxxxxx
Update denied, save log and contact support

the other says the same....

GSM_Support · 02-28-2009, 10:12

Dear Customers,

Considering our experience with updates we wanted to lay out some additional advices for update of your clips

When you update make sure that:

- firewall on your computer is disabled
- you have good internet connection
- LPT port settings are set to EPP in BIOS
- you have a stable power supply to your clip (use adapter)
- your IE version is not lower than v5.0
- if you use Win XP, log in as administrator
- if you use Win XP please launch the SmartMoto tool, open Smart-Clip
bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC.

In case of still having difficulties while updating, please save a log file of the process and email immediately to support[at]smart-clip.com

Best Regards
GSMServer team

02-28-2009, 04:54	#1 (permalink)
celcel Junior Member Join Date: Nov 2008 Posts: 36 Member: 897798 Status: Offline Thanks Meter: 0	Two SC with the same problem Help i have two sc with the sasme problem i send a email to gsmserver any other help. Tanx in advance . Smart-Clip update software 3.04 Warning: make sure you use power adapter! Reading clip info... Auto searching clip... Looking for clip on Smart Adaptor... OK Clip serial: xxxxxxxx Firmware not found Auto searching clip... Looking for clip on Smart Adaptor... OK Clip serial: xxxxxxxx Firmware not found login... denied European market Smart-Clip Clip warranty period: 10-Dec-2008 to 08-Jun-2009 (100 more days) EEPROM test successfull,reporting... OK Checking dongle... OK Smart-Clip dongle found, serial xxxxxxxxxxxx Update denied, save log and contact support the other says the same.... Last edited by GSM_Support; 02-28-2009 at 10:07.

02-28-2009, 10:12	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	Dear Customers, Considering our experience with updates we wanted to lay out some additional advices for update of your clips When you update make sure that: - firewall on your computer is disabled - you have good internet connection - LPT port settings are set to EPP in BIOS - you have a stable power supply to your clip (use adapter) - your IE version is not lower than v5.0 - if you use Win XP, log in as administrator - if you use Win XP please launch the SmartMoto tool, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)". After that restart you PC. In case of still having difficulties while updating, please save a log file of the process and email immediately to support[at]smart-clip.com Best Regards GSMServer team Last edited by GSM_Support; 02-28-2009 at 10:23.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
the same problem with two 6230i help	bronks	Nokia Digital Core Technology 4 ( DCT-4 )	8	03-13-2007 22:02
Two E398 dead, both of them have the same problem!!!! Pls help me	..::Thanh_gsm::..	Motorola P2k	4	10-09-2006 04:39
The same problem,help pls !	Shop RU	Panasonic	0	08-12-2002 02:33
I have seen hundreds of Nok3210 with the same problems! let's discuss it!	sat	Nokia Hardware & Hardware Repair	16	10-14-2001 21:27