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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 07-15-2021, 10:25   #1 (permalink)
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Alcatel 5030D Unlock issues - SUPPORT please check


Hello,


I'm trying to unlock this phone since y-day.
First it was in system as queued then 'executing'. Program always say to 'try after 15min'. Please check, here logs:


Card found : C7DF8299 , v0149
Infinity-Box Chinese Miracle II : SPD/USC Module [SP2] v2.13

Load IDBase v8331 Ok!


Operation : SP Unlock [ v2.13 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : Alcatel : 5030[D_X]
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : 0x0008
FDL : EMMC_RO : False ; EMMC_PART : True ; EMMC_RPMB_SET : True
FDL : RAW : 0x0002
FDL : FLH : 0x400000
FDL : Control transfered!

Boot Done!

NVMng : SecurityInfo
IMEI[1] : 354828115717148
IMEI[2] : 354828115717155
IMEI[3] : 867400020316638

SEC : SLS:2, SKS:0, SKV:4


SLStatus : 2C
Status : Locked! Server unlock required!

Connecting to server...
Connected
Init...
Init: Ok
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 15, price:5
Process...
Process : Operation may took 10-15 minutes!


>>> Repeat unlock/repair procedure after requested time again!

Reconnect Power/Cable!
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Old 07-15-2021, 13:39   #2 (permalink)
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Hi,
Try once again now. Result?
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Old 07-15-2021, 15:02   #3 (permalink)
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That one has been with new revision/stock chip. Processed.
Next ones will not have such issue.
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Old 07-15-2021, 16:10   #4 (permalink)
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Yes, thank you very much. Phone unlocked now!

Operation : SP Unlock [ v2.13 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : Alcatel : 5030[D_X]
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : 0x0008
FDL : EMMC_RO : False ; EMMC_PART : True ; EMMC_RPMB_SET : True
FDL : RAW : 0x0002
FDL : FLH : 0x400000
FDL : Control transfered!

Boot Done!

NVMng : SecurityInfo
IMEI[1] : 354828115717148
IMEI[2] : 354828115717155
IMEI[3] : 867400020316638

SEC : SLS:2, SKS:0, SKV:4


SLStatus : 2C
Status : Locked! Server unlock required!

Connecting to server...
Connected
Init...
Init: Ok
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 15, price:5
Process...
Finished
Disconnected

Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:00:48
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Old 07-17-2021, 16:18   #5 (permalink)
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New models may need some time for calculation at server side.
So if you will see a message
Code:
Process : Operation may took 10-15 minutes!
just wait and repeat process again after some time
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