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08-19-2018, 13:17
| #1096 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager.exe - Update Dongle firmware | |
| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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08-31-2018, 07:04
| #1097 (permalink) |
| Junior Member  Join Date: Dec 2011 Location: urgench
Posts: 20
Member: 1708312 Status: Offline Thanks Meter: 0 | please help infinty team my dongl (Warning:Dongle misconfiguration!) === DongleManager [Infinity] v1.72 [Пт 31.08.18 10:46:27] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00032AC100001942 Box/Dongle found: [BEST] Serial No (S/N): B82C2AC1 Firmware version: 0122.02 Box/Dongle misconfiguration------------ Diagnostic code: 54 "UK Edition" status: On Last launched Application: 0030 v.0229 => Activations: - 03: [BEST] v.0122 - 0A: #10 Diagnostic Key: 7F13B32D234A149B === DongleManager [Infinity] v1.72 [Пт 31.08.18 10:51:48] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00032AC100001942 Box/Dongle found: [BEST] Reading... Serial No (S/N): B82C2AC1 Firmware version: 0122.02 === Process started: Пт 31.08.18 10:51:52 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to infinity-box---/support/?r=2 |
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08-31-2018, 10:05
| #1098 (permalink) | |
| No Life Poster   Join Date: Feb 2017 Location: Quelimane Mz Age: 26
Posts: 2,210
Member: 2680008 Status: Offline Thanks Meter: 1,640  | Quote:
To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software. What to do now: Wait for team reply about update dongle! - Install latest Infinity software updates - Run DongleManager.exe Wait for team reply about update dongle! unce you got permission! - Update Dongle firmware ONLY ONE TIME | |
| The Following User Says Thank You to yuranc8 For This Useful Post: |
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08-31-2018, 10:18
| #1099 (permalink) | |
| Junior Member Join Date: Dec 2011 Location: urgench
Posts: 20
Member: 1708312 Status: Offline Thanks Meter: 0 | Quote:
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09-02-2018, 13:00
| #1100 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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09-03-2018, 07:56
| #1101 (permalink) | |
| Junior Member Join Date: Dec 2011 Location: urgench
Posts: 20
Member: 1708312 Status: Offline Thanks Meter: 0 | Quote:
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09-05-2018, 11:53
| #1102 (permalink) |
| Junior Member Join Date: Dec 2017
Posts: 1
Member: 2785002 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.72 [05-09-2018 12:52:33] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 1 HWID: 000021C20EFE4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): B2D621C2 Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 62 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0136 Diagnostic Key: 7F682AB19E1814D4 |
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09-05-2018, 12:58
| #1103 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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09-10-2018, 05:25
| #1104 (permalink) |
| Registered User Join Date: Sep 2014
Posts: 13
Member: 2262588 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.72 [9/10/2018 12:25:09] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0001104C13114082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 8D97104C Firmware version: 0136.02 === Process started: 9/10/2018 12:25:11 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 same here..need help |
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09-10-2018, 14:50
| #1105 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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09-11-2018, 07:15
| #1106 (permalink) |
| Junior Member Join Date: Nov 2010
Posts: 11
Member: 1434127 Status: Offline Thanks Meter: 2 | Cm2 dongle smart card misconfiguration hi infinity team,please help me,i think my dongle was blocked,it didn't open smart-card misconfiguration! when i've tried to open it === DongleManager [Infinity] v1.72 [9/11/2018 13:58:26] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00010B167D3A4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): C8490B16 Firmware version: 0136.02 Box/Dongle misconfiguration Diagnostic code: 66 "UK Edition" status: On Last launched Application: 0034 v.0100 => Activations: - 00: Infinity-Box/Dongle v.0136 Diagnostic Key: 7FC09A00D086A81E === DongleManager [Infinity] v1.72 [9/11/2018 13:56:08] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00010B167D3A4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): C8490B16 Firmware version: 0136.02 === Process started: 9/11/2018 13:56:09 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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09-11-2018, 09:53
| #1107 (permalink) | |
| No Life Poster Join Date: Feb 2017 Location: Quelimane Mz Age: 26
Posts: 2,210
Member: 2680008 Status: Offline Thanks Meter: 1,640 | Quote:
Have you disabled sharing software at your PC already or not yet ? What to do now: Wait for team reply about update dongle! - Install latest Infinity software updates - Run DongleManager.exe Wait for team reply about update dongle! unce you got permission! - Update Dongle firmware ONLY ONE TIME | |
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09-12-2018, 10:41
| #1108 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Do you have any kind of sharing/sniff/debug software installed ? Do you see fault.bin file in folder with software ? | |
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09-13-2018, 23:46
| #1109 (permalink) |
| Crazy Poster Join Date: Mar 2009
Posts: 52
Member: 998178 Status: Offline Thanks Meter: 9 | Help me too : === DongleManager [Infinity] v1.72 [9/13/2018 0:45:13] === Box/Dongle type selected: [BEST] Card-Reader: Generic EMV Smartcard Reader 1 HWID: 0003928B10321292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 758D928B Firmware version: 0122.02 === Process started: 9/13/2018 0:45:15 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 I have not fault.bin file in my folder... |
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09-15-2018, 02:16
| #1110 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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