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04-24-2020, 12:39 | #1 (permalink) |
No Life Poster Join Date: Jul 2007 Location: Infinity-Box Support-
Posts: 9,321
Member: 541591 Status: Offline Sonork: 100.1611509 Thanks Meter: 7,361 | Some important info about- Free support renew due to COVID19 disaster- Some points all users need to understand about Free support renew due to COVID19 disaster This free 2 months support extension adds 2 months to you dongle from your CURRENT SUPPORT EXPIRY DATE . For ex. if your dongle expired on 01-January-2019 then 2 months is added to 01-January 2019 and then it becomes 01-March-2019. Remember 2 months addition doesn't means that users will get 2 months from Today's date. Some users assuming that 2 months are added to support period and their support became active and they can upgrade their dongle to latest version and they can run latest software. But it's can't happen as it would be unfair with all who renewed their support or purchased new dongle recently and their support period is still active. Other confusion- which software/modules will run after dongle upgrade? It depends on dongle firmware. Every software module needs some dongle firmware version to run, so after upgrade of dongle if you get new dongle firmware say v0136 then user can use all software released before 2018-04-26 since after that it requires higher dongle firmware V0137 and so on. Some user's dongle firmware will not change even after 2 months are added to support period because in that period no new dongle firmware was released, so do not panic. One more thing to remember all dongles which have firmware lower than v0134 they can upgrade anytime as v0134 is free for everyone even if it's support expired long time ago. Team is looking on Covid situation and we are trying to help our users but users also need to understand that business has nearly stopped everywhere and everyone is in same situation. Hope all is clear. Br. Infinity-Box Team. |
The Following 8 Users Say Thank You to PASSIONATE_BOYS For This Useful Post: |
04-24-2020, 13:23 | #2 (permalink) |
No Life Poster Join Date: Jan 2013 Location: gsmhosting Age: 29
Posts: 1,148
Member: 1876736 Status: Offline Thanks Meter: 739 | i did renew my dongle today and im not getting that 2 mounth im in iran and we still have covid 19 problem can get this ? my sn Card found : A07C755A , v0143 |
04-24-2020, 14:06 | #5 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,563
Member: 1043909 Status: Offline Thanks Meter: 60,992 | Quote:
http://forum.gsmhosting.com/vbb/f296...l#post14076967 | |
04-24-2020, 14:54 | #6 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,563
Member: 1043909 Status: Offline Thanks Meter: 60,992 | Quote:
You have 1 year renew now so I hope several hours delay with additional renew is not a big issue | |
The Following 2 Users Say Thank You to YellowBoss For This Useful Post: |
04-26-2020, 15:28 | #9 (permalink) |
No Life Poster Join Date: May 2012 Location: Sherghati (gaya) Bihar Age: 31
Posts: 814
Member: 1761355 Status: Offline Sonork: 0818211 Thanks Meter: 105 | plz add the team 2 months free offer === DongleManager [Infinity] v1.76 [4/26/2020 19:55:10] === Searching... Card-Reader: FT SCR2000 0 HWID: 01086E8824881292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): CFA76E88 Firmware version: 0137.02 "UK Edition" status: Off Last launched Application: 0031 v.0127 => Activations: - 00: Infinity-Box/Dongle v0137 |
04-26-2020, 17:01 | #10 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,563
Member: 1043909 Status: Offline Thanks Meter: 60,992 | Quote:
Your support period was extended for free for 2 months from 2019-Nov-22 to 2020-Jan-22 v0139 firmware valid for all software released before 2020-Jan-22 Please do not make other users confised ! ALL users received 2 months extend ! | |
The Following 3 Users Say Thank You to YellowBoss For This Useful Post: |
08-17-2020, 15:47 | #11 (permalink) |
No Life Poster Join Date: Sep 2007 Location: Earth
Posts: 902
Member: 593876 Status: Offline Thanks Meter: 302 | please add 2 Months Free Offer... ===================== === DongleManager [Infinity] v1.80 [8/17/2020 20:46:24] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000041BF176D4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 6CDF41BF Firmware version: 0137.02 "UK Edition" status: Off Last launched Application: 0032 v.0137 => Activations: - 00: Infinity-Box/Dongle v0137 - 07: #7 => Options: - Infinity-Box/Dongle - Infinity SM |
08-17-2020, 16:22 | #12 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,563
Member: 1043909 Status: Offline Thanks Meter: 60,992 | Quote:
As I know support period was extened for ALL Infinty users for free. Could you please login to your IOS account and check your dongle registration and expiration date. What is the results ? If your account was not renewed by some cases automatically team will extend it for sure manually. Waiting for your info and results ! | |
The Following User Says Thank You to YellowBoss For This Useful Post: |
08-18-2020, 06:35 | #13 (permalink) | |
No Life Poster Join Date: Sep 2007 Location: Earth
Posts: 902
Member: 593876 Status: Offline Thanks Meter: 302 | Quote:
Token - Type: Infinity-Box/Dongle - Account Status: Active - Hardware Status: Ok Services - Activation 1: (0) Infinity-Box/Dongle; S/N: 6CDF41BF; Firmware Version: 0137; Registered: 17-Jun-2017; Expired: 17-Jan-2019; Support: Expired; Support Renew 1 year Support Renew 2 years - More Services may be active but not listed | |
08-18-2020, 11:56 | #14 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,563
Member: 1043909 Status: Offline Thanks Meter: 60,992 | Quote:
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