infinity dongle data damaged, error code#31 - GSM-Forum

bonghernz · 03-28-2008, 11:55

infinity dongle data damaged, error code#31

SN: 01FE:010E
error: data damaged, error code#31

software last used: 3/27/08

please help infinity team..

already sent email to support

bonghernz · 03-28-2008, 12:09

Dongle serial No (S/N): 01FE4F0D
Firmware version: 010E.02
Dongle identification data damaged, error code #31
"UK edition" status: Off
Last launched application: 0023 v.0126
Support area: http://www.infinity-box.com
- Username: **********
- Password: **********
Dongle parameters checksum: 5E7511

**InfinitySupport** · 03-28-2008, 12:13

Hello,

if you lready have sent e-mail to support please, be little bit patiet and wait an answer.
Be sure that you have included in your mail detailed explanation what was the reason and what was happened that dongle stop to work.

bonghernz · 03-28-2008, 12:17

its ok now thanks infinity support

saarcgsm · 03-29-2008, 02:28

infinity support team please check?
----------Process started: 7:01:01 AM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: 040F3263, Firmware: 010E.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

**InfinitySupport** · 03-29-2008, 11:38

@saarcgsm
you have an instruction in last words of your message.

saarcgsm · 03-29-2008, 19:38

Thanks Infinity Support Team?

Quote:

Originally Posted by InfinitySupport

@saarcgsm
you have an instruction in last words of your message.

sudiptapi · 07-17-2012, 19:24

infinity dongle data damaged, error code#31 pls my problem help infinity friends

[email protected]

InfinityHelp · 07-17-2012, 20:06

Quote:

Originally Posted by sudiptapi

infinity dongle data damaged, error code#31 pls my problem help infinity friends

[email protected]

hello!

write about your problem here:
[email protected]

03-28-2008, 11:55	#1 (permalink)
bonghernz No Life Poster Join Date: Apr 2004 Location: Philippines Age: 41 Posts: 625 Member: 61810 Status: Offline Sonork: 100.1605340 Thanks Meter: 136	infinity dongle data damaged, error code#31 infinity dongle data damaged, error code#31 SN: 01FE:010E error: data damaged, error code#31 software last used: 3/27/08 please help infinity team.. already sent email to support

03-29-2008, 02:28	#5 (permalink)
saarcgsm Freak Poster Join Date: Jun 2006 Location: Bangladesh Posts: 176 Member: 297279 Status: Offline Thanks Meter: 5	infinity support team please check? ----------Process started: 7:01:01 AM---------- Locating Emeralda server... Emeralda server#1 address found. Connecting to Emeralda server#1... Server connection successfully established. S/N: 040F3263, Firmware: 010E.02 Authenticating on server... Authentication successfull. Checking upgrade client version... Your upgrade client is up-to-date. Checking Dongle Identification... Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected] Last edited by InfinityHelp; 11-26-2016 at 14:00. Reason: new email

07-17-2012, 19:24	#8 (permalink)
sudiptapi Insane Poster Join Date: Aug 2009 Location: MEMARI WESTBENGAL , INDIA Posts: 72 Member: 1102555 Status: Offline Sonork: 100.1621627 Thanks Meter: 6	infinity dongle data damaged, error code#31 infinity dongle data damaged, error code#31 pls my problem help infinity friends [email protected]

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03-28-2008, 12:09	#2 (permalink)
bonghernz No Life Poster Join Date: Apr 2004 Location: Philippines Age: 41 Posts: 625 Member: 61810 Status: Offline Sonork: 100.1605340 Thanks Meter: 136	Dongle serial No (S/N): 01FE4F0D Firmware version: 010E.02 Dongle identification data damaged, error code #31 "UK edition" status: Off Last launched application: 0023 v.0126 Support area: http://www.infinity-box.com - Username: ******** - Password: ******** Dongle parameters checksum: 5E7511

03-28-2008, 12:13	#3 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, if you lready have sent e-mail to support please, be little bit patiet and wait an answer. Be sure that you have included in your mail detailed explanation what was the reason and what was happened that dongle stop to work.

03-28-2008, 12:17	#4 (permalink)
bonghernz No Life Poster Join Date: Apr 2004 Location: Philippines Age: 41 Posts: 625 Member: 61810 Status: Offline Sonork: 100.1605340 Thanks Meter: 136	its ok now thanks infinity support

03-29-2008, 11:38	#6 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	@saarcgsm you have an instruction in last words of your message.