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10-31-2008, 08:03
| #16 (permalink) |
| No Life Poster  Join Date: Feb 2003 Location: africa Age: 54
Posts: 1,710
Member: 22284 Status: Offline Thanks Meter: 81 | When i take my smart card and put it in his box set i get the same error am having that why i kept telling the infinity team that its something to do with the way i activated my smart card. All i need is to reset my smartcard and start all over again. |
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10-31-2008, 13:13
| #17 (permalink) |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Hello, Yes, I understand that you want to activate your smart-card without online activation procedure, but it is not possible. 1. check at what COM port you have Infinity-Box installed, post here this information 2. disable all Bluetooth devices at your PC 3. go to PC DeviceManager and check what COM ports you have in system, post here this information |
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10-31-2008, 14:44
| #18 (permalink) | |
| No Life Poster  Join Date: Jul 2004 Location: Cuttack,India Age: 54
Posts: 946
Member: 71721 Status: Offline Sonork: 100.106320 Thanks Meter: 139 | Quote:
and you want to paired your pinfinder with your smartcard your pinfinder work with only one smartcard which you paired 1st and box is not a mater Last edited by TURNING POINT; 10-31-2008 at 14:50. | |
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10-31-2008, 20:45
| #19 (permalink) |
| No Life Poster Join Date: Feb 2003 Location: africa Age: 54
Posts: 1,710
Member: 22284 Status: Offline Thanks Meter: 81 | To infinity team i mean to reset my smart card online so that i do not receive the error code like, Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !. For you Mr Turning piont my friend did activate his set on his PC,the only thing i took from his system was the smart card cause i wanted to make sure that both my slim box and my pin finder is okey. So dont say i activate my pin finder with his box.For your information my box and the pin finder they are okey because these works okey with his card,the same even when i put back in his set. when i take the same working box and put my card in it ,it does not see the pin finder.in your case if you have tried something like this would you blame the hardware or smart card. HOW COME ONE SMART CARD WORKS BETTER IN BOTH SETS WHILE MINE IN BOTH SETS GIVES THE SAME ERROR,THINK.THAT WHY I AM ASKING THE SUPPORT IF POSSIBLE TO RESET MY SMARTCARD ONLINE AGAIN I DO THE UPGRADE AGAIN,JUST REACTIVE MY ACCOUNT ONLINE SO THAT I DONT GET THIS ERROR: Locating server... Server#1 address found. Connecting to server#1... Server connection successfully established. S/N: 46FXXXX, Firmware: 0111.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more ! |
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10-31-2008, 21:39
| #20 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | @chitawira I can not understand why you still continue to make dongle upgrade tries. Please, try to understand one easy thing: your PinFinder should be detected by DongleManager and only then you will be able to activate it online. Why you continue to make dongle upgrade tries and write here repeated messages about "No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more !" ? Please, explain me this, I need to get an answer ! Please, read my words very carefully: you must activate PinFinder according to instruction from PinFinder manual ! Read instruction in manual ! Do NOT make useless dongle upgrade tries in other case (if you continue to make useless tries) your account at server will be disabled automatically by server. What to do now: 1. download latest DongleManager from support area 2. open PinFinder manual and try to activate PinFinder again ACCORDING TO MANUAL ! DO NOT make something that you think will be better, make everything STRONGLY according to manual ! if your PinFinder can not be detected by DongleManager try to disconnect/connect PinFinder from/to box and repeat process several times. |
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11-01-2008, 07:56
| #21 (permalink) |
| No Life Poster Join Date: Feb 2003 Location: africa Age: 54
Posts: 1,710
Member: 22284 Status: Offline Thanks Meter: 81 | When run Pin finder i get this below, {CHECK ERROR CLOSELY} log opened: [11/1/2008 7:49:38 AM] ==== Application: C:\Program Files\InfinityBox\PinFinder\PinFinder.exe Initializing... software version: 1.06 Smart-Card S/N: 46FA Smart-Card firmware version: 0111 error: Dongle[46Fxxxx] is not activated for current software module. current dongle activation level: 0001 {check this} required dongle activation level: 0011 Download latest upgrade-client (DongleManager) from support area and upgrade dongle firmware to activate additional features. Please, read more details about PinFinder: www.infinity-box.com or www.infinity-box.biz I then download dongle manager 1.25 version then followed the manual from pages 5 through 11 and this what i have,tried over 25 times connect and disconnect from the box. ==== log opened: [11/1/2008 8:49:23 AM] ==== Application: C:\Program Files\InfinityBox\DongleManager\DongleManager.exe Dongle Manager [Infinity Box] v1.25 Initializing Pin-Finder Adapter... searching adapter at COM1... too many retries can't find adapter searching adapter at COM3... too many retries can't find adapter searching adapter at COM1... too many retries can't find adapter searching adapter at COM2... too many retries can't find adapter searching adapter at COM7... too many retries can't find adapter searching adapter at COM20... can't open COM20 can't find adapter can't open COM20 done Pin-Finder Adapter can't be detected ! Please, check that Pin-Finder Adapter connected to PC and try again. PLEASE CHECK THE PICS ATTACHED AND TELL ME WHAT IS ABOUT THE LEVELS SAID IN THE PIN FINDER EXE |
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11-01-2008, 09:53
| #22 (permalink) |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Dearest Friend, Please, forget about levels, why you continue to insist about levels ? I tell you again: the only one problem that can be with your PinFinder is a problem with PinFinder detection via COM port. As I can see you did not understand that the best way is: follow instructions EXACTLY STEP BY STEP ! You always ignore my advices (WHY YOU IGNORED MY ADVICE IN STEP -1 IN MY PREVIOUS MESSAGE ???) , but anyway I have biggest patence in te World so I repeat instruction again. Now read my instructions and make all steps: What to do now: 1. download latest DongleManager from support area 2. open PinFinder manual and try to activate PinFinder again ACCORDING TO MANUAL ! DO NOT make something that you think will be better, make everything STRONGLY according to manual ! if your PinFinder can not be detected by DongleManager try to disconnect/connect PinFinder from/to box and repeat process several times. |
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07-15-2009, 01:49
| #24 (permalink) |
| Blocked Join Date: Jul 2005 Location: Jamaica Age: 41
Posts: 1,068
Member: 162707 Status: Offline Thanks Meter: 66  | Hi I have the same problem. I notice whenever i plug in the mirrored rj-45 cable the pin finder does not light up. Should it lighted up? Please I am awaiting your speedy response. Venom fr Jamaica |
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07-17-2009, 03:12
| #26 (permalink) |
| Blocked Join Date: Jul 2005 Location: Jamaica Age: 41
Posts: 1,068
Member: 162707 Status: Offline Thanks Meter: 66 | Helly thank you very much. I read the manual and solder the wire on the inifinity box and it now works like a charm. I love this thing. Now all my hard phones are unlocked. Thank you very very much infinity team.  Venom fr Jamaica |
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