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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 08-07-2010, 16:01   #31 (permalink)
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Unhappy Hello Infinity support


I have bought new infinity us box by www.ipmart.com but there is not any software or driver cd with it. How can run this device when i attech the device it shows device name"ust lite vahid shahabi" and infinity driver donot match it ???? Can you help me????? Plz Plz..........
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Old 08-07-2010, 21:09   #32 (permalink)
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Quote:
Originally Posted by shakeelzaffar View Post
I have bought new infinity us box by www.ipmart.com but there is not any software or driver cd with it. How can run this device when i attech the device it shows device name"ust lite vahid shahabi" and infinity driver donot match it ???? Can you help me????? Plz Plz..........
please check properly you might have bought ustpro box, thanks
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Old 08-07-2010, 21:56   #33 (permalink)
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Quote:
Originally Posted by shakeelzaffar View Post
I have bought new infinity us box by www.ipmart.com but there is not any software or driver cd with it. How can run this device when i attech the device it shows device name"ust lite vahid shahabi" and infinity driver donot match it ???? Can you help me????? Plz Plz..........
Here is user manual for infinity box DOWNLOAD
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Old 08-08-2010, 21:28   #34 (permalink)
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Quote:
Originally Posted by shakeelzaffar View Post
I have bought new infinity us box by www.ipmart.com but there is not any software or driver cd with it. How can run this device when i attech the device it shows device name"ust lite vahid shahabi" and infinity driver donot match it ???? Can you help me????? Plz Plz..........
Hello,

Please, download all required drivers, software and manuals here: Infinity-Box - Support
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Old 08-21-2010, 07:21   #35 (permalink)
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my Infinity Box problem help me Infinity Box team ?


----------Process started: 11:10:10 PM----------
DongleManager version: 1.37
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 38882894, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.

Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !

Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum

- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.
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Old 08-22-2010, 12:35   #36 (permalink)
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@imran_hs
http://forum.gsmhosting.com/vbb/f296...ed-etc-941878/
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