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01-25-2021, 15:34
| #136 (permalink) |
| No Life Poster  Join Date: Mar 2010 Location: djerba
Posts: 690
Member: 1269161 Status: Offline Thanks Meter: 119 | Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0003296FFF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 35D9296F Firmware version: 0147.02 === Process started: 25/01/2021 10:30:52 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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01-25-2021, 16:07
| #137 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Result ? | |
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01-25-2021, 16:08
| #138 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Please make step-by-step NOW: - reboot PC - update dongle with DongleManager - delete fault.bin file (if any) Before run Infinity CM2MT2 always close boot-helper installation package ! | |
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01-25-2021, 16:25
| #139 (permalink) |
| Junior Member  Join Date: Feb 2009 Location: information
Posts: 24
Member: 980481 Status: Offline Sonork: information Thanks Meter: 15 | === DongleManager [Infinity] v1.81 [25/01/2021 17:24:26] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000134811384082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 9FA11348 Firmware version: 0147.02 === Process started: 25/01/2021 17:24:28 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Disconnected |
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| The Following User Says Thank You to eslamhero For This Useful Post: |
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01-25-2021, 16:29
| #140 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Please make step-by-step NOW: - reboot PC - update dongle with DongleManager - delete fault.bin file (if any) Before run Infinity CM2MT2 always close boot-helper installation package ! | |
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01-25-2021, 16:50
| #141 (permalink) |
| Junior Member Join Date: Jun 2017 Location: Maputo,nampula
Posts: 26
Member: 2730213 Status: Offline Thanks Meter: 2 | === DongleManager [Infinity] v1.81 [25.1.2021 17:47:54] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: USB CCID Smart Card Reader 0 HWID: 00010B1221344082 === Process started: 25.1.2021 17:47:54 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 |
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01-25-2021, 17:07
| #142 (permalink) |
| Crazy Poster Join Date: Dec 2009 Location: perlas ng silangan
Posts: 57
Member: 1189220 Status: Offline Thanks Meter: 22 | please help.. === DongleManager [Infinity] v1.81 [26/01/2021 0:05:49] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0039149587564812 === Process started: 26/01/2021 0:05:49 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 |
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01-25-2021, 17:26
| #143 (permalink) | |
| No Life Poster  Join Date: Aug 2007 Location: Africa.uganda
Posts: 2,121
Member: 562975 Status: Offline Sonork: better tomorow Thanks Meter: 247  | Quote:
Hello, Please make step-by-step NOW: - reboot PC - update dongle with DongleManager - delete fault.bin file (if any) | |
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01-25-2021, 17:28
| #144 (permalink) |
| Insane Poster Join Date: Mar 2017 Location: VIETNAM
Posts: 82
Member: 2690714 Status: Offline Thanks Meter: 59 | CM2 Smart-Card misconfiguration! Contact to support! please help me === DongleManager [Infinity] v1.81 [25/01/2021 23:24:51] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000092721CC74082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 16EC9272 Firmware version: 0147.02 === Process started: 25/01/2021 23:24:52 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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01-25-2021, 17:33
| #145 (permalink) | |
| Junior Member Join Date: Oct 2015 Location: kebumen
Posts: 36
Member: 2467445 Status: Offline Thanks Meter: 14 | Quote:
step : -remove all connected software tool from pc -uninstall cm2 mt2 ver 2.17 -reboot pc -install cm2 mt2 ver 2.18 -install libusb, uncheck "Launch filter installer wizard" -close cm2 setup and libusb setup after finish installation -connect cm2 dongle, update with dongle manager -problem solved, all infinity's software working fine thanks team  Last edited by 74mantrihp; 01-25-2021 at 17:38. | |
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| The Following User Says Thank You to 74mantrihp For This Useful Post: |
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01-25-2021, 17:44
| #146 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Please make step-by-step NOW: - reboot PC - update dongle with DongleManager - delete fault.bin file (if any) Before run Infinity CM2MT2 always close boot-helper installation package ! | |
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01-25-2021, 17:46
| #147 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
This Smart-Card is not an Infinity Smart-Card 1. Disconnect all other Boxes and Dongles from PC 2. Connect ONLY one Infinity Box/Dongle to PC | |
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01-25-2021, 17:47
| #148 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
This Smart-Card is not an Infinity Smart-Card 1. Disconnect all other Boxes and Dongles from PC 2. Connect ONLY one Infinity Box/Dongle to PC | |
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01-25-2021, 18:11
| #149 (permalink) |
| Junior Member Join Date: Mar 2013
Posts: 13
Member: 1892137 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.81 [25/01/2021 22:29:46] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000FF2313114082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 963CFF23 Firmware version: 0147.02 === Process started: 25/01/2021 22:29:47 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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01-25-2021, 18:13
| #150 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Please make step-by-step NOW: - reboot PC - update dongle with DongleManager - delete fault.bin file (if any) Before run Infinity CM2MT2 always close boot-helper installation package ! | |
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