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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Motorola > Motorola Hardware Repair


Motorola Hardware Repair here all threads Related to Motorola Hardware Servicing and Repairing.

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Old 10-30-2008, 16:13   #1 (permalink)
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Cool Moto rokr E6 flashing problem...plz help....


My rockr E6 went in water.After keeping it under lamp for two days when I tried to turn it on it shows a red screen with MBM mode.I thought of re flashing it with RSD lite 4.2 but in the middle of processing it gives message error deleting user interface.The following is the log file.


I tried reinstalling the drivers and with 6 diffrent firmware files but in the end it shows flash failed with following log file



ERROR: Interface BP: Error erasing subscriber unit. Device API Error: 0xE0020083 Command: ERASE
File: Y:\test_dev_usb\flash\code\flashdll\PST_FP_FlashTh read.cpp
Device ID: 0


ERROR: Phone[0000]: Flash failed.
File: Y:\test_dev_usb\flash\code\flashdll\PST_FP_FlashTh read.cpp
Device ID: 0


ERROR: Flash failure: Interface BP: Error erasing subscriber unit. Device API Error: 0xE0020083 Command: ERASE (Error Code: e0020083),
Detailed Error Details: Direction of the Error=2000, Command Value=100000, Code Group Number=No Codegroup
File: Y:\test_dev_usb\flash\code\flashdll\FlashHdlr.cpp
Device ID: 0

ERROR: Error getting subscriber unit information.
File: Y:\test_dev_usb\flash\code\flashdll\PST_FP_FlashTh read.cpp\



I tried with different other version of RSD lite but it is giving the same error again.Could you please suggest what`s wrong going on....???
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Old 10-31-2008, 15:33   #2 (permalink)
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pLZZ HElp.....????????
Is TherE AnY WAY THat I CAn CoMpLetElY ERasE ThE oLd FiRmWArE..????
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Old 11-19-2008, 09:30   #3 (permalink)
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use a new version of rsd lite for upgrade sw,also check all hard keys or not shorted especially camera key and other sside keys.if still fails its means ics like processor and flash are liquid damgae under shields.then remove the shields with hot gun at a valid temprature= and clean the ics with some good cleaner.
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