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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Motorola > Motorola Hardware Repair

Motorola Hardware Repair here all threads Related to Motorola Hardware Servicing and Repairing.

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Old 09-12-2006, 21:12   #1 (permalink)
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Question My RAZR has a virus!


It won't stop pressing the numbers 5 and 6, which makes it impossible to even get into my phone since I have a start-up lock on it.. it also keeps adjusting the volume to "6". I assume I got the virus from downloading things off my mobile internet. Stupid! :/ Is there any way I can master reset my phone without actually getting into it? It is impossible to type in my password (like I said, my phone won't stop pressing buttons and unfortunately the ones its entering are NOT the ones of my pin) to unlock my phone to get into settings. HELP!
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Old 09-12-2006, 21:28   #2 (permalink)
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hi

you getting paranoid,
the only problem you have is your keypad, remove the simcard and try the keys again,

razor have not residen os to allow virus, everything is shutted down at powerdown and boot up again when powered,

best regards
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Old 09-12-2006, 21:31   #3 (permalink)
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Thumbs down Umm.. no..

It is not my keypad.. I thought of that, thanks.
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Old 09-12-2006, 21:55   #4 (permalink)
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What happens when u remove sim & power on fone??
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Old 09-12-2006, 21:57   #5 (permalink)
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it happens that java "virus" load before bootloader and keep resident on ram preventing keys from work

best regards
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Old 09-12-2006, 22:27   #6 (permalink)
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Flashing ur handset is ur only option now...........
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Old 09-12-2006, 23:16   #7 (permalink)
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its 100% hardware problem.

your keypad membrane got damaged and its making contact all the time.
check for water damage as this will cause this.
also if your volume is moving around too then your side buttons are damaged too, almost guarantee 100% water damage.
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Old 09-14-2006, 20:32   #8 (permalink)
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Quote:
Originally Posted by DVDKING View Post
What happens when u remove sim & power on fone??
When I do that it still keeps pressing "5" or "6" and sometimes "2" then an "Emergency calls only" box pops up. It does this over and over to where I can't even turn the phone off because it's so busy pressing the buttons. I have to remove the battery again just to get it to turn off.
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Old 09-14-2006, 20:40   #9 (permalink)
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Originally Posted by aarons6 View Post
its 100% hardware problem.

your keypad membrane got damaged and its making contact all the time.
check for water damage as this will cause this.
also if your volume is moving around too then your side buttons are damaged too, almost guarantee 100% water damage.
I have already checked that.. there IS NO water damage to my phone. But I didn't really have to.. because I know my phone has never gotten wet.
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Old 12-17-2006, 16:07   #10 (permalink)
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it does not have to get wet, the way you mean, it could be huminity, (body) sweat, even sudden changes in temperature could cause "water" damage, change keypad cable and try new speaker flex cable, new LCD, mainboard. Swap known good parts to find the bad one, definately no virus, e.g. symbian operating system phones can get virus but not v3.
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Old 12-17-2006, 16:21   #11 (permalink)
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bro.,i agree with aarons6.it's 100% hardware problem...
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Old 12-17-2006, 16:29   #12 (permalink)
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hi
check ur hardware mate

BR
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Old 12-24-2006, 11:39   #13 (permalink)
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Question

What a fuc..? I find this MOST STUPID THREAD ON THIS BOARD
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Old 12-24-2006, 12:37   #14 (permalink)
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hmmmmm
I think you must Install Norton SystemWorks 2007 full package!
It is great antivirus .
Your Razr wiill be fixed right away!
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Old 12-24-2006, 21:23   #15 (permalink)
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Quote:
Originally Posted by gsm-decode View Post
hmmmmm
I think you must Install Norton SystemWorks 2007 full package!
It is great antivirus .
Your Razr wiill be fixed right away!
or try mcafee security center 2007 it's gr8
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