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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > USB-Smart > Others (USB-Smart)


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Old 02-17-2006, 17:14   #1 (permalink)
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Usb Smart Update - How To


1 - download the "Maintenance and Activation Tool for USB-SMART" from support area in: http://www.usb-smart.com/index.php?page=support
2 - unzip and extract the file "UsbsmartMaintenance_v10.exe"
3 - MAKE SHURE NO OTHER DONGLE IS CONNECTED ON USB PORTS ON THE COMPUTER YOU USE TO MAKE UPDATE. OLSO TRY TO CONNECT THE DONGLE DIRECTLY IN COMPUTER USB PORT NOT THROUGH HUB'S
4 - conect the dongle you want to upgrade
5 - run "UsbsmartMaintenance_v10.exe"
6 - if all ok the program will start.
7 - Press the "Update Dongle Smartcard" button and PLEASE be patient untill it reaches 100%.
At this step is possible to get errors. Do not worry. Just disconect the dongle, close the program. Conect the dongle back and launch the tool again and press this button for update again. If error persists, please change the USB port you use.
8 - after all is successfull, you need to read the dongle by pressing the "Read Dongle Settings" button.
If all ok you will see something like this:
Dongle base type: USB-SMART (or twister support)
Dongle Serial Number: XXXXXXXXX
Smartcard UPDATED
SAMSUNG feature NOT ACTIVE
MOTOROLA feature NOT ACTIVE
9 - Now you choose what you want to update:
a-Twister Support to USB-SMART
b-Request Activation SAMSUNG feature
c-Request Activation MOTOROLA feature
For each activation you need to make an request file !!!
If you choose all 3 then you must pay for 3 activations.
If only 1 then only 1 activation.
10 - send the generated file(s) to your reseller to activate for you after making the payment. PLEASE NOT EDIT THOSE FILES !!!
11 - after you receive back the activation file(s) you conect the dongle again and launch the maintenance tool.
12 - Press "Read Dongle Settings" and then press "Process Activation file" button. If all is ok your dongle will be instantly activated for what you have made the request in first place.
ALL DONE

Two more things to stop the missunderstandings:
1 - UPGRADE USB SMART TO TWISTER SUPPORT IS NOT POSSIBLE AT THIS TIME
2 - If you have allreadi activated your dongle with any cyclone products, save that activation file since if you make again "Update Dongle Smartcard" you will need that activation.

Last edited by MANOLE; 02-25-2006 at 15:56.
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Old 02-17-2006, 17:36   #2 (permalink)
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I have No other dongles attached, tryed many usb ports, same error...
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Old 02-17-2006, 17:46   #3 (permalink)
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did you read my info ? I writted that if errors occur - please remove the dongle and stop the software and please do it again.
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Old 02-17-2006, 18:01   #4 (permalink)
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welcome dani .... and thanks for this cool explication
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Old 02-17-2006, 18:12   #5 (permalink)
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Update smartcard ...
Connecting to update server ...
Working on card ...
ERROR 01
ERROR: Update problems occured

Always stops at 17%

Have tried 3 different direct usb ports.
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Old 02-17-2006, 18:15   #6 (permalink)
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yes, i tryed everything, including another PC
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Old 02-17-2006, 18:16   #7 (permalink)
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Yes me to same error.........

Update smartcard ...
Connecting to update server ...
Working on card ...
ERROR 01
ERROR: Update problems occured

Always stops at 17%

Have tried 4 different direct usb ports.
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Old 02-17-2006, 18:16   #8 (permalink)
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Same with me, always 17%.........
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Old 02-17-2006, 18:17   #9 (permalink)
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keep trying .... because i think the server is busy ... many peoples are trying to make this update
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Old 02-17-2006, 18:18   #10 (permalink)
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With all of us? Same error????????
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Old 02-17-2006, 18:20   #11 (permalink)
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and restart your computers .... check the internet connection .... etc
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Old 02-17-2006, 18:22   #12 (permalink)
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Umm, I wouldn't be able to post this if my internet connection was bad
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Old 02-17-2006, 18:32   #13 (permalink)
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just reboot the pc
and try again
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Old 02-17-2006, 18:34   #14 (permalink)
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No Joy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!
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Old 02-17-2006, 18:38   #15 (permalink)
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Quote:
Originally Posted by dani146
1 - download the "Maintenance and Activation Tool for USB-SMART" from support area in: http://www.usb-smart.net/index.php?page=support
2 - unzip and extract the file "UsbsmartMaintenance_v10.exe"
3 - MAKE SHURE NO OTHER DONGLE IS CONNECTED ON USB PORTS ON THE COMPUTER YOU USE TO MAKE UPDATE. OLSO TRY TO CONNECT THE DONGLE DIRECTLY IN COMPUTER USB PORT NOT THROUGH HUB'S
4 - conect the dongle you want to upgrade
5 - run "UsbsmartMaintenance_v10.exe"
6 - if all ok the program will start.
7 - Press the "Update Dongle Smartcard" button and PLEASE be patient untill it reaches 100%.
At this step is possible to get errors. Do not worry. Just disconect the dongle, close the program. Conect the dongle back and launch the tool again and press this button for update again. If error persists, please change the USB port you use.
8 - after all is successfull, you need to read the dongle by pressing the "Read Dongle Settings" button.
If all ok you will see something like this:
Dongle base type: USB-SMART (or twister support)
Dongle Serial Number: XXXXXXXXX
Smartcard UPDATED
SAMSUNG feature NOT ACTIVE
MOTOROLA feature NOT ACTIVE
9 - Now you choose what you want to update:
a-Twister Support to USB-SMART
b-Request Activation SAMSUNG feature
c-Request Activation MOTOROLA feature
For each activation you need to make an request file !!!
If you choose all 3 then you must pay for 3 activations.
If only 1 then only 1 activation.
10 - send the generated file(s) to your reseller to activate for you after making the payment. PLEASE NOT EDIT THOSE FILES !!!
11 - after you receive back the activation file(s) you conect the dongle again and launch the maintenance tool.
12 - Press "Read Dongle Settings" and then press "Process Activation file" button. If all is ok your dongle will be instantly activated for what you have made the request in first place.
ALL DONE

One more info to stop the missunderstandings:
UPGRADE USB SMART TO TWISTER SUPPORT IS NOT POSSIBLE AT THIS TIME

STICKY THIS POST PLEASE.
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