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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox

 
 
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Old 04-22-2014, 15:34   #1546 (permalink)
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cya01580

tarted credits checking procedure at 11:33:44
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Service Tag: C2263D5ADA210B121A7A124C9AD769CF
Cyclone Server (2.0.0.117), Cyclone Box Team 2008-2013 - Ready.

Credits: 32
 
Old 04-22-2014, 20:05   #1547 (permalink)
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please box SN :C00013B2
 
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Old 04-23-2014, 22:03   #1548 (permalink)
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update not allowed,Box Serial Number: C0003687 ,thanks
 
Old 04-24-2014, 03:10   #1549 (permalink)
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I have a Cyclone key. I already installed all the drivers and the softwares.
On the bottom of the cyclone software it says ¨Connected [main mode][classic]¨
It does not say "Connected [Bootloader Mode]".

When I open Nokia Tool
This is the Log:
Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Quality Check Application], [Platform: Classic]
Initializing box...
Box Firmware: Cyclone Quality Check Application v02.05, (Aug 25 2012 01:28:42, gcc v4.3.3, RTOS V6.0.1)
Initialization has failed -> Box firmware is obsolete, please upgrade it.

When I click Yes to agree to upgrade.
The Box Wizard opens it tries to start connecction with box bootloader.
And then it gives me the error Boot Agent didn´t send Secure Data.

I need help. I don´t find any SN.
The only number I see under the box is A000088D
 
Old 04-24-2014, 07:06   #1550 (permalink)
lsj
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need help to update my box
Box Serial Number: C00021D6
thanks
 
Old 05-06-2014, 00:55   #1551 (permalink)
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nevermind

Quote:
Originally Posted by jorgec11 View Post
I have a Cyclone key. I already installed all the drivers and the softwares.
On the bottom of the cyclone software it says ¨Connected [main mode][classic]¨
It does not say "Connected [Bootloader Mode]".

When I open Nokia Tool
This is the Log:
Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Quality Check Application], [Platform: Classic]
Initializing box...
Box Firmware: Cyclone Quality Check Application v02.05, (Aug 25 2012 01:28:42, gcc v4.3.3, RTOS V6.0.1)
Initialization has failed -> Box firmware is obsolete, please upgrade it.

When I click Yes to agree to upgrade.
The Box Wizard opens it tries to start connecction with box bootloader.
And then it gives me the error Boot Agent didn´t send Secure Data.

I need help. I don´t find any SN.
The only number I see under the box is A000088D
never mind. I was able to get my cyclone key to work bymyself
 
Old 05-06-2014, 16:37   #1552 (permalink)
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Update Problem
Box Serial Number: D00802F2
Thanks
 
Old 05-08-2014, 19:55   #1553 (permalink)
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hello, i have a problem with my cyclonebox, when i try to open blackberry tool i receive this massage:


Failed to Acquire MEP Database -> XGold/Blackberry Service is Running, but CALCULATION COUNTER is 0. UPGRADE YOUR BOX AGAIN TO CONTINUE USING SERVICE.

i push the box wizard button and the software make all process but the when i try again i obtain the same result.

please help me
 
Old 05-12-2014, 09:17   #1554 (permalink)
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help me sir plz... update problem
box serial number:C0007778
TIA..
 
Old 05-12-2014, 12:03   #1555 (permalink)
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Update Problem
PLS make Box wizard and update box
Card Serial Number: D00204D9
Card Firmware Revision: 010A
thanks
 
Old 05-13-2014, 08:39   #1556 (permalink)
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Quote:
Originally Posted by FATIMA34 View Post
Update Problem
PLS make Box wizard and update box
Card Serial Number: D00204D9
Card Firmware Revision: 010A
thanks
You can use box wizard now and make update.
 
Old 05-13-2014, 08:40   #1557 (permalink)
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Quote:
Originally Posted by kinitoy View Post
help me sir plz... update problem
box serial number:C0007778
TIA..
Pls update Your box now
 
Old 05-13-2014, 08:41   #1558 (permalink)
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Quote:
Originally Posted by daimelr View Post
hello, i have a problem with my cyclonebox, when i try to open blackberry tool i receive this massage:


Failed to Acquire MEP Database -> XGold/Blackberry Service is Running, but CALCULATION COUNTER is 0. UPGRADE YOUR BOX AGAIN TO CONTINUE USING SERVICE.

i push the box wizard button and the software make all process but the when i try again i obtain the same result.

please help me
Pls paste there Your SN to reset Your counter.
 
Old 05-13-2014, 08:43   #1559 (permalink)
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Quote:
Originally Posted by dashti.68 View Post
Update Problem
Box Serial Number: D00802F2
Thanks
Plsmake box wizard now
 
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Old 05-13-2014, 08:44   #1560 (permalink)
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Quote:
Originally Posted by raulsamaniego View Post
please box SN :C00013B2
Pls make box wizard now
 
 

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