Nokia 5800d-1 RM 356 Rejects call after unlock

[sledge123]

Hi Guys,

I am pretty new to this mobile phone business and I am still learning. I recently purchased Cyclonebox and UFC v2 and started flashing and unlocking phone. Everything is going pretty well until I tried unlocking a Nokia 5800d-1.

My problem is after unlocking the phone (the log shows all is open). It accepts SIM from other provider without a problem but It seems like all calls are being rejected.So I tried to insert the SIM from the Service provider which the phone was locked before and all calls went through ok, but from other SP it keeps on rejecting the calls even if it is unlocked (or I maybe wrong).

I tried flashing the phone to a newer software version 50.xx (before it was 31.xx101) but the problem still remains.

I have searched the forum for a similar problem but I couldn't find any. I have attached some logs. I would appreciate if you guys can help me and Hopefully I can learn a lot from this. Thanks in advance..

Sledge

[sledge123]

Seems like for some reason I cannot attach files so I will just paste the session here:

Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.10603
Handling device: [Cyclone Team], [Cyclone Bootloader]
Handling device: [Cyclone Team], [Cyclone Box]
Initializing box...
V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2010 wk27
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: C0004D26
2010, wk35
Initializing security card...
Card Serial Number: D00302BB
Card Firmware Revision: 010A
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 5.02v PASSED
MCU Voltage 3.27v PASSED
Core Voltage 1.78v PASSED
VBAT Voltage 0.48v PASSED
VBAT Voltage 4.95v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
Internal Box VPP Enabled
VPP Voltage 5.01v PASSED
Box VPP disabled
VPP Voltage 0.04v PASSED
External Box VPP Enabled
VPP Voltage 0.04v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Super DCT4 Activation: TRUE
Initializing FBUS...
All initialized - Ready to work
MCU Version V ICPR72_10w25.3
MCU Date 11-10-10
Product RM-356 (Nokia 5800 XpressMusic)
Manufacturer (c) Nokia
IMEI 351531041115394
Mastercode 442565625
IMEI Spare 3A15350114113509
IMEI SV 3315350114113579F0000000
CNT v 50.2010.06.1_001_000_U01, 17-03-10, vanilla, RM356
PSN MML297662
Product Code 0582512
Basic Product Code 0584488
PSD 0000000000000000
LPSN 0
WLAN MAC 3CF72A56EAA8
APE SW V 52.0.007
APE Variant V 52.0.007V 52.0.007 V 52.0.007
APE Test eno_version
APE HW 256
APE ADSP 256
RETU 16
TAHVO 22
AHNE 11
HW 1106
RFIC 17141716
DSP ICPR72_10w16
Simlock Server SIMLOCK SERVER
Simlock Key 2440700000000000
Simlock Profile 8000000000000006
Simlock Key Cnt 0
Simlock FBUS Cnt 0
Simlock [1,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [1,2] State: OPENED Type: GID Data: FFFF
Simlock [1,3] State: OPENED Type: GID Data: FFFF
Simlock [1,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [1,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [2,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [2,2] State: OPENED Type: GID Data: FFFF
Simlock [2,3] State: OPENED Type: GID Data: FFFF
Simlock [2,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [2,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [3,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [3,2] State: OPENED Type: GID Data: FFFF
Simlock [3,3] State: OPENED Type: GID Data: FFFF
Simlock [3,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [3,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [4,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [4,2] State: OPENED Type: GID Data: FFFF
Simlock [4,3] State: OPENED Type: GID Data: FFFF
Simlock [4,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [4,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [5,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [5,2] State: OPENED Type: GID Data: FFFF
Simlock [5,3] State: OPENED Type: GID Data: FFFF
Simlock [5,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [5,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [6,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [6,2] State: OPENED Type: GID Data: FFFF
Simlock [6,3] State: OPENED Type: GID Data: FFFF
Simlock [6,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [6,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [7,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [7,2] State: OPENED Type: GID Data: FFFF
Simlock [7,3] State: OPENED Type: GID Data: FFFF
Simlock [7,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [7,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF

[roberts]

You have knowledge if other SIM cards working ok in other phones?
Did you tryed *#7370# in 5800 ?

[cristi_slob]

check phone security
please explain how did you unlock phone?
direct rpl ?
nck tool?


this is simlock log from my 5800 unlocked 5 days ago with rpl

Simlock Server SIMLOCK SERVER
Simlock Key 2440700000000000
Simlock Profile 8000000000000006
Simlock Key Cnt 0
Simlock FBUS Cnt 0
Simlock [1,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [1,2] State: OPENED Type: GID Data: FFFF
Simlock [1,3] State: OPENED Type: GID Data: FFFF
Simlock [1,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [1,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [2,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [2,2] State: OPENED Type: GID Data: FFFF
Simlock [2,3] State: OPENED Type: GID Data: FFFF
Simlock [2,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [2,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [3,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [3,2] State: OPENED Type: GID Data: FFFF
Simlock [3,3] State: OPENED Type: GID Data: FFFF
Simlock [3,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [3,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [4,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [4,2] State: OPENED Type: GID Data: FFFF
Simlock [4,3] State: OPENED Type: GID Data: FFFF
Simlock [4,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [4,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [5,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [5,2] State: OPENED Type: GID Data: FFFF
Simlock [5,3] State: OPENED Type: GID Data: FFFF
Simlock [5,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [5,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [6,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [6,2] State: OPENED Type: GID Data: FFFF
Simlock [6,3] State: OPENED Type: GID Data: FFFF
Simlock [6,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [6,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [7,1] State: OPENED Type: MCC-MNC Data: FFFFFF
Simlock [7,2] State: OPENED Type: GID Data: FFFF
Simlock [7,3] State: OPENED Type: GID Data: FFFF
Simlock [7,4] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF
Simlock [7,5] State: OPENED Type: IMSI Data: FFFFFFFFFFFFFFFF


so everything seems to be super ok...

[sledge123]

Hi guys,

Thanks for the replies.

@roberts, I didn't really try the other SIM onto another phone. Now I am thinking you might be right, maybe the SIM has some call barring enabled or something. Could this be possible? mmm..I did tried only one SIM from a different SP since it was the only available SIM to test. I will try to load the SIM again and try deactivate all call barrings onn Monday . May I ask what does *#7350# does?

@cristi_slob, At first I tried NCK calculation (new method) and it didn't work so I used RPL recalculation and based on the logs it worked ok.

I will try to check the security settings of the phone and try to reset this. Can I do this directly from Cyclonebox through FBUS or do I have to go through all the menus of the phone? Then I will try to disable all call barring, if I can. I will give you guys a feed back.

[James-R]

Phone is barred, ie, its been reported lost or stolen,

ffs, learn fast instead of asking people here who will give you many stupid answers to a simple question.

[cristi_slob]

james-R is wrong

Check the status of your Handset

Please enter the IMEI number (15 digits) and click (Re)query.

Note that you can obtain your IMEI number by pressing *#06# on your mobile phone.

IMEI Number 351531041115394
Result Your IMEI Number is currently unblocked.

check in security status of phone from cyclone not in phone..
read faq about sd simlock etc

check with other sim card


james post here proof if you have something...where did you checked this guy imei

[sledge123]

Hi Guys,

@cristi_slob, When you said check security status of phone, are you pertaining to "Analyze Security"? Anyway I clicked analyzed security and below are the logs I got, I couldn´t make up anything from it but it seems like there are some checksum errors. Can you also point me to links where I can read faqs about this SD Simlock?

I checked other SIM from other providers and it seems like all are doing the same thing (call rejected). The phone still works ok when using the original or any SIM from the original operator. I also tried disabling all call barrings to no avail. I am really getting confused, although I have succesfully unlocked only few phones since I have started, this is the first time I encountered this problem. But then again..I guess I will encounter more in the future

@James_R, is there a way I can verify if this phone has reported stolen? I may be wrong but I think if it has been reported stolen none of the SIM will work, nt even the SIMs from the original operator, no?

Thanks for helping out, guys.

Started Phone Security Analysis...
MCU Version V ICPR72_10w25.3
MCU Date 11-10-10
Product RM-356 (Nokia 5800 XpressMusic)
Manufacturer (c) Nokia
IMEI 351531041115394
Mastercode 442565625
Reading Security Block...
Security block OK and saved to "RM-356_351531041115394_132011_122924 PM.SecurityBlock.PM"
Step 1 : Testing SIMLOCK
SIMLOCK SEFLTEST PASSED OK!
Step 2 : Testing SECURITY
SECURITY SEFLTEST PASSED OK!
Step 3 : Analyzing Security Block
"23E00002F78C0052693504680A192A310B113EF8.C0004D26 " Exists, That is good...
Checking SUPERDONGLE...
Failed to decode Security Section, Box Reported: Security Section Checksum Error (decryption fails?)
Checking SIMLOCK...
Failed to decode Security Section, Box Reported: Security Section Checksum Error (decryption fails?)
Checking MCU&DSP TIMESTAMPS...
Failed to decode Security Section, Box Reported: Security Section Checksum Error (decryption fails?)
Checking CMLA KEYS...
Failed to decode Security Section, Box Reported: Security Section Checksum Error (decryption fails?)
Checking ECC KEYS...
Failed to decode Security Section, Box Reported: Security Section Checksum Error (decryption fails?)
Checking DIV KEYS...
Failed to decode Security Section, Box Reported: Security Section Checksum Error (decryption fails?)
Analyze finished!

[Mr.3.]

if its morethen v30 do not check security with cyclone....it will report wrong result

[James-R]

"ffs, learn fast instead of asking people here who will give you many stupid answers to a simple question. "

I rest my case.

Good Luck

[moulnisky]

Originally Posted by James-R

Phone is barred, ie, its been reported lost or stolen,

ffs, learn fast instead of asking people here who will give you many stupid answers to a simple question.

Yes.. may happen..
Add a quite few mobiles in my hands working only on H3G and not working on any other provider cos barred

BR

Alex