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07-04-2009, 19:49
| #1 (permalink) |
| No Life Poster   Join Date: Jun 2005 Location: Egypt Age: 41
Posts: 1,659
Member: 153397 Status: Offline Sonork: 113032 Thanks Meter: 372 | plz help me i cant access to any log or supoort Support Area Launched, Engine Revision: 1.0.0.7828 Started authenthication procedure at 9:48:09 PM Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: 2FB6D7A6FC0F58963002CB0BEEFF5485 Cyclone Server (1.0.0.476), Cyclone Box Team 2008, 2009 - Ready. Cyclone Server Send Command Error -> Code: 500, SQLQuery: Field 'CardSN' not found Authenthication error -> Failed to obtain Authenthication Data |
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07-05-2009, 08:37
| #3 (permalink) |
| No Life Poster  Join Date: Aug 2007 Location: England
Posts: 3,691
Member: 575900 Status: Offline Thanks Meter: 3,177 | check ur INternet or Firewall settings i just tested all is ok with support with Germany ----------------------------------------------------- Support Area Launched, Engine Revision: 1.0.0.7828 Started authenthication procedure at 12:36:18 AM Handling device: [Cyclone Team], [Cyclone Bootloader] Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: ACC2DD1CC9CF29EF88E78709DCC1B99B Cyclone Server (1.0.0.476), Cyclone Box Team 2008, 2009 - Ready. Ticket received, Veryfing it... File Size: 20.483kB Server connection established, inflating data... Ticket: 3AA5FC3C4E21E18C2FAED27CF05148EE011CC18F XML Revision: 1.0 XML Encoding: iso-8859-1 Interface Revision: 1 Message of the day: ====================================== Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009 Cyclone Box Team ====================================== Server Timestamp: 05.07.2009 10:05:31 CEST Service Status: OK Ticket Status: Ticket found Ticket Box SN: C0000*** Task Name: GetListing Parsing files... Files parsed OK! Server time taken: 0.47885799408s |
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07-05-2009, 11:09
| #4 (permalink) |
| No Life Poster Join Date: Jun 2005 Location: Egypt Age: 41
Posts: 1,659
Member: 153397 Status: Offline Sonork: 113032 Thanks Meter: 372 | OK NOW Started DCT4 RPL Calculation procedure at 1:07:07 PM Handling device: [Cyclone Team], [Cyclone Box] Service Tag: 2FB6D7A6FC0F58963002CB0BEEFF5485 Cyclone Server (1.0.0.476), Cyclone Box Team 2008, 2009 - Ready. Cyclone Server Send Command Error -> Code: 500, Calculation problem (Unknown) Failed to Calculate DCT4 RPL -> Server transaction failed |
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