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11-30-2009, 13:29
| #1 (permalink) |
| Freak Poster  Join Date: Aug 2004 Location: Slovenia Age: 45
Posts: 255
Member: 79782 Status: Offline Thanks Meter: 7 |  Support Area: Authenthication error-> Failed to connect to Cyclone Server Started authenthication procedure at 13:26:24 Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Authenthication error -> Failed to connect to Cyclone Server Started authenthication procedure at 13:26:38 Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Authenthication error -> Failed to connect to Cyclone Server |
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11-30-2009, 13:38
| #2 (permalink) |
| Freak Poster Join Date: Aug 2004 Location: Slovenia Age: 45
Posts: 255
Member: 79782 Status: Offline Thanks Meter: 7 | after updated Cyclone Box Firmware v01.0C: Support Area Launched, Engine Revision: 1.0.0.7918 Started authenthication procedure at 13:33:39 Handling device: [Cyclone Team], [Cyclone Bootloader] Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: 4550C83BDCD31D5BE23AB67209xxxxxx Cyclone Server (1.0.0.507), Cyclone Box Team 2008, 2009, 2010 - Ready. Ticket received, Veryfing it... File Size: 2.967MB Authenthication error -> data error Started authenthication procedure at 13:34:14 Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: 4550C83BDCD31D5BE23AB67209xxxxxx Cyclone Server (1.0.0.507), Cyclone Box Team 2008, 2009, 2010 - Ready. Ticket received, Veryfing it... File Size: 140.809kB Authenthication error -> data error |
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11-30-2009, 20:20
| #3 (permalink) |
| No Life Poster   Join Date: Jan 2009 Location: GSMHASSAN
Posts: 575
Member: 953232 Status: Offline Thanks Meter: 74 | Support Area Launched, Engine Revision: 1.0.0.7918 Started authenthication procedure at 20:10:41 Handling device: [Cyclone Team], [Cyclone Bootloader] Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: EEC34DA8B1518C625C8C80A75CA67739 Authenthication error -> Failed to connect to Cyclone Server |
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11-30-2009, 22:32
| #4 (permalink) |
| No Life Poster  Join Date: Sep 2006 Location: RETIRED ! Age: 47
Posts: 3,327
Member: 348680 Status: Offline Thanks Meter: 1,273 | Here works fine: Code: Support Area Launched, Engine Revision: 1.0.0.7918 Started authenthication procedure at 06:29:45 p.m. Handling device: [Cyclone Team], [Cyclone Bootloader] Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: Cyclone Server (1.0.0.507), Cyclone Box Team 2008, 2009, 2010 - Ready. Ticket received, Veryfing it... File Size: 18.297kB Server connection established, inflating data... Ticket: XML Revision: 1.0 XML Encoding: iso-8859-1 Interface Revision: 1 Message of the day: ====================================== Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009 Cyclone Box Team ====================================== Server Timestamp: 30.11.2009 22:32:18 CET Service Status: OK Ticket Status: Ticket found Ticket Box SN: Task Name: GetListing Parsing files... Files parsed OK! Server time taken: 0.817738056183s |
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12-09-2009, 17:43
| #5 (permalink) |
| Freak Poster Join Date: Aug 2004 Location: Slovenia Age: 45
Posts: 255
Member: 79782 Status: Offline Thanks Meter: 7 | Support Area Launched, Engine Revision: 1.0.0.7918 Started authenthication procedure at 17:40:22 Handling device: [Cyclone Team], [Cyclone Bootloader] Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: 4550C83BDCD31D5BE23AB67209EAxxxx Cyclone Server (1.0.0.523), Cyclone Box Team 2008, 2009, 2010 - Ready. Ticket received, Veryfing it... File Size: 2.571MB Authenthication error -> data error Started authenthication procedure at 17:41:01 Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: 4550C83BDCD31D5BE23AB67209EAxxxx Cyclone Server (1.0.0.523), Cyclone Box Team 2008, 2009, 2010 - Ready. Ticket received, Veryfing it... File Size: 142.4kB Authenthication error -> data error |
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12-11-2009, 13:24
| #7 (permalink) |
| Freak Poster Join Date: Aug 2004 Location: Slovenia Age: 45
Posts: 255
Member: 79782 Status: Offline Thanks Meter: 7 | The problem is on your side cos the server is down. This you call support? Servers always down? I'm waiting... Support Area Launched, Engine Revision: 1.0.0.7918 Started authenthication procedure at 13:23:22 Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: 4550C83BDCD31D5BE23AB67209EAA6B3 Cyclone Server (1.0.0.523), Cyclone Box Team 2008, 2009, 2010 - Ready. Cyclone Server Send Command Error -> Code: 500, SQL Error: MySQL server has gone away Authenthication error -> Failed to obtain Support Ticket |
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12-11-2009, 13:27
| #8 (permalink) |
| Freak Poster Join Date: Aug 2004 Location: Slovenia Age: 45
Posts: 255
Member: 79782 Status: Offline Thanks Meter: 7 |  I have disabled the firewall. The problem is on your side cos the server is down. This you call support? Servers always down? I'm waiting... Support Area Launched, Engine Revision: 1.0.0.7918 Started authenthication procedure at 13:23:22 Handling device: [Cyclone Team], [Cyclone Box] Box Service Tag: 4550C83BDCD31D5BE23AB67209EAA6B3 Cyclone Server (1.0.0.523), Cyclone Box Team 2008, 2009, 2010 - Ready. Cyclone Server Send Command Error -> Code: 500, SQL Error: MySQL server has gone away Authenthication error -> Failed to obtain Support Ticket |
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