Solution for faulty MXBOX Orange or Green. This is a Poll for MXBOX users. - GSM-Forum

MANOLE · 01-20-2014, 19:11

Hi,

To make it once again clear:
We have nothing to do with this faulty boxes (no LED blinking), it is a bug in main IC.
Faulty MXBOX Orange or Green what is not more working (no LED blinking) can NOT be repaired by any software.

The only possible repair methods are:

1. To send boxes back to us to repair it.
This will have a very small fee, fee close to the IC market price.

How do we repair them? We change main IC and we reprogram the IC with new boot same like we do in the production process.

2. To send the IC to that users who want to repair their boxes by themselves.
This will also have a very small fee, fee close to the IC market price.

Since the BUG exist in this IC, also the repaired boxes will get problem in near feature, that is why I do not see this as a solution. But if there are users who are willing for this solution I am open.

The solution I see as reasonable and convenient for all is:
3. To give a discounted price, for MXBOX THUNDER, to end-users who had MXBOX Orange or Green and we already started this for each user we sent emails with discount coupon.

Why I consider this best solution?
Because in near future we will have a new software add-on for MXBOX what can be supported only in MXBOX THUNDER.
In the new box description is stated this:
6. Specially designed hardware for easy and fast measurements of voltage and currents, will enable users (with future release special software) to repair many hardware problems on Nokia (and other brands) phones.

Please vote. Any other sugestions are welcome.

BR,
Manole

mediaextensions · 01-20-2014, 19:38

Quote:

Originally Posted by MANOLE

The solution I see as reasonable and convenient for all is:
3. To give a discounted price, for MXBOX THUNDER, to end-users who had MXBOX Orange or Green and we already started this for each user we sent emails with discount coupon.

Why I consider this best solution?
Because in near future we will have a new software add-on for MXBOX what can be supported only in MXBOX THUNDER.
In the new box description is stated this:
6. Specially designed hardware for easy and fast measurements of voltage and currents, will enable users (with future release special software) to repair many hardware problems on Nokia (and other brands) phones.

Please vote. Any other sugestions are welcome.

BR,
Manole

Certainly the best option , I would like to know the criteria that will be used to give such discount coupon. Are we going to return our old mxboxes or mxbox serials. How is this going to be done.

GSMTURBO · 01-20-2014, 19:40

DEAR sir i already chnage 3 boxs 2 of them work only one week how can i trust ur new box will not dead . box got dead coz off ur bugy frimware update its not castumer fault .what about new box its not easy to trust ur new thing so plz make it clear whats ur next plane about box warienty

**Nizda Mobile** · 01-20-2014, 19:42

give a discounted price is best solution from my opinion.
maybe more than $5 is good

can we use old card with new box?

BR
Nizda Mobile

tejas243404 · 01-20-2014, 20:37

Max team is good idea ...

lahdache · 01-20-2014, 20:37

Quote:

Originally Posted by MANOLE

Hi,

To make it once again clear:
We have nothing to do with this faulty boxes (no LED blinking), it is a bug in main IC.
Faulty MXBOX Orange or Green what is not more working (no LED blinking) can NOT be repaired by any software.

The only possible repair methods are:

1. To send boxes back to us to repair it.
This will have a very small fee, fee close to the IC market price.

How do we repair them? We change main IC and we reprogram the IC with new boot same like we do in the production process.

2. To send the IC to that users who want to repair their boxes by themselves.
This will also have a very small fee, fee close to the IC market price.

Since the BUG exist in this IC, also the repaired boxes will get problem in near feature, that is why I do not see this as a solution. But if there are users who are willing for this solution I am open.

The solution I see as reasonable and convenient for all is:
3. To give a discounted price, for MXBOX THUNDER, to end-users who had MXBOX Orange or Green and we already started this for each user we sent emails with discount coupon.

Why I consider this best solution?
Because in near future we will have a new software add-on for MXBOX what can be supported only in MXBOX THUNDER.
In the new box description is stated this:
6. Specially designed hardware for easy and fast measurements of voltage and currents, will enable users (with future release special software) to repair many hardware problems on Nokia (and other brands) phones.

Please vote. Any other sugestions are welcome.

BR,
Manole

this is a Excellent suggestion

i vote for th thured ( mxbox thunder whith lawer price )

but it fine if we use ours card's in new mxbox .

reg

wasetec1 · 01-20-2014, 20:54

Show which is the component that is bad so we do the roca this part

Shensohau · 01-20-2014, 21:17

Hi bro and MXteam, First, regards from venezuela, I don't know if you remember me, I was one of the lucky winner of a MX-SIM + adaptador, very happy with your gift, this time I will like to know How Can I Win a new MX-BOX Thunder box without card, I Imagine that my old card will work with this, unfortunally I can buy one because there are some economics politics that restricted $ access to us, I bought licenses for my old card, that at the beggining started as a dongle and after evolved into a Box, My green MX-BOX, proudly working nowdays, I not pretend offend you and your team Im just asking if it is possible, just that with respect of course! I will test as always phones for you!!! THX and best regards from here!

P.D: Please help this pauper south american man who has fallen in misfortune, Thank you!!!

Quote:

Originally Posted by MANOLE

Hi,

To make it once again clear:
We have nothing to do with this faulty boxes (no LED blinking), it is a bug in main IC.
Faulty MXBOX Orange or Green what is not more working (no LED blinking) can NOT be repaired by any software.

The only possible repair methods are:

1. To send boxes back to us to repair it.
This will have a very small fee, fee close to the IC market price.

How do we repair them? We change main IC and we reprogram the IC with new boot same like we do in the production process.

2. To send the IC to that users who want to repair their boxes by themselves.
This will also have a very small fee, fee close to the IC market price.

Since the BUG exist in this IC, also the repaired boxes will get problem in near feature, that is why I do not see this as a solution. But if there are users who are willing for this solution I am open.

The solution I see as reasonable and convenient for all is:
3. To give a discounted price, for MXBOX THUNDER, to end-users who had MXBOX Orange or Green and we already started this for each user we sent emails with discount coupon.

Why I consider this best solution?
Because in near future we will have a new software add-on for MXBOX what can be supported only in MXBOX THUNDER.
In the new box description is stated this:
6. Specially designed hardware for easy and fast measurements of voltage and currents, will enable users (with future release special software) to repair many hardware problems on Nokia (and other brands) phones.

Please vote. Any other sugestions are welcome.

BR,
Manole

Engiess · 01-20-2014, 21:48

What we give us assurance for your new box that not going to be dead soon

jawi · 01-21-2014, 02:04

Yup discount coupon gonna be good idea. I have 2 green box with the same problem.

jr astigin · 01-21-2014, 03:05

i think much better if we can use mx card to mx thunder box

anwar.welltech · 01-21-2014, 04:05

Quote:

Originally Posted by jr astigin

i think much better if we can use mx card to mx thunder box

yes you are right.................

niaz muhammad · 01-21-2014, 04:17

give me a discounted price i have one oring box is dead or one box

oring works good

-gayang- · 01-21-2014, 04:20

Two boxes (Green or Orange) plain swap to Mx-Thunder, much better idea.

gene80 · 01-21-2014, 05:05

Quote:

Originally Posted by MANOLE

Hi,

To make it once again clear:
We have nothing to do with this faulty boxes (no LED blinking), it is a bug in main IC.
Faulty MXBOX Orange or Green what is not more working (no LED blinking) can NOT be repaired by any software.

The only possible repair methods are:

1. To send boxes back to us to repair it.
This will have a very small fee, fee close to the IC market price.

How do we repair them? We change main IC and we reprogram the IC with new boot same like we do in the production process.

2. To send the IC to that users who want to repair their boxes by themselves.
This will also have a very small fee, fee close to the IC market price.

Since the BUG exist in this IC, also the repaired boxes will get problem in near feature, that is why I do not see this as a solution. But if there are users who are willing for this solution I am open.

The solution I see as reasonable and convenient for all is:
3. To give a discounted price, for MXBOX THUNDER, to end-users who had MXBOX Orange or Green and we already started this for each user we sent emails with discount coupon.

Why I consider this best solution?
Because in near future we will have a new software add-on for MXBOX what can be supported only in MXBOX THUNDER.
In the new box description is stated this:
6. Specially designed hardware for easy and fast measurements of voltage and currents, will enable users (with future release special software) to repair many hardware problems on Nokia (and other brands) phones.

Please vote. Any other sugestions are welcome.

BR,
Manole

manole is the best buisnessman..............

View Poll Results: What solution you think is better for faulty MXBOX Orange and MXBOX Green ?
User send faulty boxes back to MXKEY TEAM for repair it.	195	19.04%
MXKEY TEAM send IC for replacement to users who know how to solder it and repair by themself.	252	24.61%
Give a discounted price, for MXBOX THUNDER, to end-users who had MXBOX Orange or Green.	577	56.35%
Voters: 1024. You may not vote on this poll

01-20-2014, 19:11	#1 (permalink)
MANOLE No Life Poster Join Date: May 2008 Location: MXBOX THUNDER Posts: 6,294 Member: 780644 Status: Offline Sonork: 100.88888 Thanks Meter: 131,943	Solution for faulty MXBOX Orange or Green. This is a Poll for MXBOX users. Hi, To make it once again clear: We have nothing to do with this faulty boxes (no LED blinking), it is a bug in main IC. Faulty MXBOX Orange or Green what is not more working (no LED blinking) can NOT be repaired by any software. The only possible repair methods are: 1. To send boxes back to us to repair it. This will have a very small fee, fee close to the IC market price. How do we repair them? We change main IC and we reprogram the IC with new boot same like we do in the production process. 2. To send the IC to that users who want to repair their boxes by themselves. This will also have a very small fee, fee close to the IC market price. Since the BUG exist in this IC, also the repaired boxes will get problem in near feature, that is why I do not see this as a solution. But if there are users who are willing for this solution I am open. The solution I see as reasonable and convenient for all is: 3. To give a discounted price, for MXBOX THUNDER, to end-users who had MXBOX Orange or Green and we already started this for each user we sent emails with discount coupon. Why I consider this best solution? Because in near future we will have a new software add-on for MXBOX what can be supported only in MXBOX THUNDER. In the new box description is stated this: 6. Specially designed hardware for easy and fast measurements of voltage and currents, will enable users (with future release special software) to repair many hardware problems on Nokia (and other brands) phones. Please vote. Any other sugestions are welcome. BR, Manole

01-20-2014, 21:48	#9 (permalink)
Engiess No Life Poster Join Date: Mar 2011 Location: NIGERIA Posts: 1,185 Member: 1540810 Status: Offline Sonork: 100.1627394 Thanks Meter: 161	What we give us assurance for your new box that not going to be dead soon Last edited by Engiess; 01-20-2014 at 21:57.

01-20-2014, 19:40	#3 (permalink)
GSMTURBO No Life Poster Join Date: Mar 2007 Location: (UAE)(pak) Posts: 1,874 Member: 479496 Status: Offline Sonork: 1592751 Thanks Meter: 404	DEAR sir i already chnage 3 boxs 2 of them work only one week how can i trust ur new box will not dead . box got dead coz off ur bugy frimware update its not castumer fault .what about new box its not easy to trust ur new thing so plz make it clear whats ur next plane about box warienty

01-20-2014, 19:42	#4 (permalink)
Nizda Mobile Moderator Join Date: Dec 2010 Location: Malaysia Posts: 1,440 Member: 1464783 Status: Offline Thanks Meter: 1,091	give a discounted price is best solution from my opinion. maybe more than $5 is good can we use old card with new box? BR Nizda Mobile

01-20-2014, 20:37	#5 (permalink)
tejas243404 No Life Poster Join Date: Mar 2008 Location: india Age: 39 Posts: 2,696 Member: 725038 Status: Offline Sonork: 100.1675584 Thanks Meter: 288	Max team is good idea ...

01-20-2014, 20:54	#7 (permalink)
wasetec1 Insane Poster Join Date: Oct 2012 Location: Brasil Age: 35 Posts: 83 Member: 1822173 Status: Offline Sonork: 100.1624576 Thanks Meter: 26	Show which is the component that is bad so we do the roca this part

01-21-2014, 02:04	#10 (permalink)
jawi No Life Poster Join Date: Mar 2008 Location: Kanada Posts: 2,202 Member: 737720 Status: Offline Thanks Meter: 1,421	Yup discount coupon gonna be good idea. I have 2 green box with the same problem.

01-21-2014, 03:05	#11 (permalink)
jr astigin No Life Poster Join Date: Apr 2008 Location: Pilipinas Posts: 2,186 Member: 757159 Status: Offline Thanks Meter: 467	i think much better if we can use mx card to mx thunder box

01-21-2014, 04:17	#13 (permalink)
niaz muhammad No Life Poster Join Date: Feb 2011 Location: ( United States Of Islam ) Age: 35 Posts: 3,954 Member: 1519396 Status: Offline Sonork: 100.1612702 Thanks Meter: 1,951	give me a discounted price i have one oring box is dead or one box oring works good

01-21-2014, 04:20	#14 (permalink)
-gayang- Freak Poster Join Date: Oct 2013 Location: Central Igorot Posts: 277 Member: 2041408 Status: Offline Thanks Meter: 38	Two boxes (Green or Orange) plain swap to Mx-Thunder, much better idea.