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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > GPGIndustries Support section > GPG-India.com (Official GPG support for India users)

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Old 06-24-2010, 08:09   #61 (permalink)
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dear sir plz help me some days ago i buy new hwk ufs micro after some days it is can't work when i install its software show this error my box hwk can't upgrade plz sir help me... here is logs

http://img401.imageshack.us/img401/9314/hwkerror.png

-- Done, use Update Firmware to authorise UFS.
-- UFSx Device: UFS3 SarasSoft, USB S/N: 77326
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use Update Firmware to authorise UFS !
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 77326
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ERROR : 0004
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Old 06-24-2010, 08:16   #62 (permalink)
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GPG products is good,i dont have any problem incounterd..
-GPG HWK Box much expensive than HWk Micro
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Old 06-24-2010, 08:23   #63 (permalink)
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Quote:
Originally Posted by gaurav008 View Post
i am damn tired of selling Gpg hwk box the harware of the box is a bull**** all the boxes are cuming back for some fault or other.I purchased 90 pcs dongle from different resellers and have already got 47 pcs replaced for box authorisation error,6 pcs pending with my reseller for the past 31 days for box to be replaced and yesterday again i got back 2 box from my customer which shows box authorisation error-20 after every 2 days,and one box cannot be repaired using req to fbi.
error 20 error 6 can be fix by updating firmware of box and updating box key

i bought GPG box had the same problem after doing above everythnig is fine and it has been 6 months i'm using it great working
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Old 12-04-2010, 05:03   #64 (permalink)
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Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- UFSx Device: UFS3 SarasSoft, USB S/N: xxxx
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Target Id : 62 CF 0 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: Xx.x C0EEC8, ,
-- UFSx S/N : xxxxx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : xxxxxxxxxxxx
-- HWK Status : 1, DL: 0


Reset Failed, Trying to Repair UFS


Sir,ji PLZ HELP ME .......

GPG INDUSTRIES
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Old 12-07-2010, 18:13   #65 (permalink)
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Anybody Please Help Me.
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Old 01-18-2011, 09:54   #66 (permalink)
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Old 01-25-2011, 13:23   #67 (permalink)
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Upgrade log:
---------- HWK Update Client v 2.0.9.0 ----------
---------- HWK upgrade started:1/25/2011 6:43:10 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 78078
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-FD9E75234160004E
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Connection to server failed: Socket Error # 10060
Connection timed out.(A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.)






Sir mera box update karne per y error show kar raha h.
Plzzzzzzzz....... Sir Help Me
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Old 03-15-2011, 10:56   #68 (permalink)
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Quote:
Originally Posted by GPGIndustries View Post
Hardware of box don't have any issue. I know many people having problems in India, but we have check all and hardware is fine. We also check with Saras team the only thing they mention is don't use any 3rd party tool and respect all upgrading procedure.

We sold some box in India only hardware also make sure while upgrading you follow each correct steps.

ANyway if any Issue we will repair and upgrade for you. Mobili Clinic Has the tools for reparing your box.

On our side we continue investigating with GSMMUNA what is the issue.

But it is 100% confirm that if you are following all correct procedure box don't have any problem. We already sold over 20.000 pcs and More than 4000 pcs withHWK Chip and only few complains. Keep trus on HWKBox it is simply the best UFSHardware of the market!

so tell us what is the right procedure please show ue step by step thx
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Old 06-19-2011, 14:07   #69 (permalink)
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Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:6/19/2011 7:05:28 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 54789
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : A1.04-PRO1-BDEC4CC04160000E
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs. Please contact your reseller.
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Old 06-19-2011, 14:10   #70 (permalink)
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Quote:
Originally Posted by bappi1 View Post
Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:6/19/2011 7:05:28 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 54789
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : A1.04-PRO1-BDEC4CC04160000E
-- HWK Status : 1, DL: 0
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Server reported error:No more upgrade logs. Please contact your reseller.
Wait 24h and try again.
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Old 08-20-2012, 11:36   #71 (permalink)
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Quote:
Originally Posted by dilshann View Post


erase error........
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Old 09-14-2012, 19:31   #72 (permalink)
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i guys i av a problem with my ufs hwk, i can't install it on my windows 7 anytime i want to update it it will tell me.the instruction at 0x75101c9c referenced memory at 0x75101c9c. the memory could not be read
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Old 09-14-2012, 19:32   #73 (permalink)
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pls i need help form u guys thanks
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Old 09-18-2012, 08:36   #74 (permalink)
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Quote:
Originally Posted by dideee24 View Post
pls i need help form u guys thanks
Please follow these steps for installation-
http://forum.gsmhosting.com/vbb/f311...rrors-1216246/
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Old 01-08-2013, 08:52   #75 (permalink)
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hwk

Connecting to device ...
Repairing UFSx...
FAILED: UFSx firmware is cleared
Update error may be caused by instability of communication, please try the following methods to resolve:
1. Click the "Prev" button,select "Repair UFSx first" and re-update.
2. Replace a USB data cable, and then re-update.
3. Replace a host computer USB port, and then re-update.
If the above solution to the problem remains unresolved, please contact our technical support.
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