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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 10-27-2015, 21:30   #181 (permalink)
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Help me... try to activate pack samsung in my box


The necessary server was not found!
Try to wait some time and repeat the operation.
Searching for server...
Trying connect to server support.octoplusbox.com:4000...
Exception: Socket Error # 10061
Connection refused.
Server is offline
Trying connect to server support.octoplusbox.com:443...
Exception: Socket Error # 10061
Connection refused.
Server is offline
Trying connect to server support2.octoplusbox.com:4000...
Server is online
Server greeting: "Card updates server v.2.2"
Testing connection...
OK
Checking validity...
OK
Checking your cards...
Searching installed cards...
Found card with s/n 1XXXXXXX
The card is valid card (TOP). Activations: LG
Selected card: 01XXXXXX
Updates count: 3
Updates limit: 3
Activations:
- LG (ver 2.3)
Trying to activate Octopus Samsung module...
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Old 10-28-2015, 01:41   #182 (permalink)
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Contact support chat at gsmserver.com, them raise you counter number, later install LATEST Softwere version and try to update other time.

Quote:
Updates count: 3
Updates limit: 3
BR
allumts
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Old 10-28-2015, 20:14   #183 (permalink)
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They say they can not help .. to whom I can ask for help to my problem?
I will not buy anything on GsmServer
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Old 10-29-2015, 14:48   #184 (permalink)
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Quote:
Originally Posted by kelvin_GH View Post
They say they can not help .. to whom I can ask for help to my problem?
I will not buy anything on GsmServer
Becouse for sure you have to talk with Sales Chat, you explain that want to talk with anybodi from Support, raise one counter is 1 min.s

Otherwise contact in PM from here "Octopu Support" and send you correct serial, they also can raise you counter.

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Old 11-26-2015, 10:24   #185 (permalink)
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Hi support, give me a valid email for support, because [email protected]. my mail says address no valid.
I cant enter on support from tool. help please tank you.


best regards, [email protected]
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Old 11-26-2015, 16:38   #186 (permalink)
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But from what are talking?

For access in Support Area just click "Support" Button from Octopus Samsung Sw whith Box+Card connected, all here.
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Old 11-27-2015, 15:58   #187 (permalink)
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am talking support from tool by card. I cant enter, some days ago i have had proble with virus, and antivirus deleted a lot of file of virus. I have 2 upgrade fro medusa, samsung and lg. I have licence nr. etc. Who can help me for start the sistem please. Thank you advanced

regards
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Old 11-27-2015, 18:05   #188 (permalink)
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Post Log of what said.

Virus can damage Smart Card and if is been damaged you have need other New Smart Card, but contact with chat Techincal Support of gsmserver, them can ceck status of you card and if you have S/N can be transfer all activaction in other New Card.

BR
allumts
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Old 12-29-2015, 13:31   #189 (permalink)
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my octoplus box card blocked

my octoplus box card blocked plz help me team

Last edited by Octopus box; 01-16-2016 at 15:01.
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Old 12-29-2015, 14:47   #190 (permalink)
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Quote:
Originally Posted by hashmat21 View Post
my octoplus box card blocked plz help me team
Post Card Log and what error get in Blocked.


BR
allumts

Last edited by Octopus box; 01-16-2016 at 15:02.
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Old 12-30-2015, 06:12   #191 (permalink)
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card block

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Old 12-30-2015, 06:15   #192 (permalink)
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Card block plz solved my problem

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Old 12-30-2015, 18:06   #193 (permalink)
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Contact gsmserver, Thecnical Chat support for Increase you attempt for Update card.

Next time pos good photo, not have Bionic wiew

When Update card Make Sure that have Last version installed if no not are enough 1000 attempt for
you.

Quote:
Updates count: 27
Updates limit: 27
BR
allumts
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Old 01-16-2016, 09:48   #194 (permalink)
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How to activate samsung modue please???
I've activation code nothing else.

Last edited by Octopus box; 01-16-2016 at 15:01.
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Old 01-16-2016, 14:20   #195 (permalink)
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NOT POST Serial of you card in public Clear.

Install Latest Sw version then can update you card from Samsung Sw.

If have String of Samsung activaction, (i think of yes), copy in one notepad and when sw require string activaction just Paste the string copyed in notepad, done!!!!

Only with Latesst SW Version, if no Fail

BR
allumts
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