how to unlock G920P 6.0.1

[iakovl]

how to unlock G920P 6.0.1?
Android version: 6.0.1 G920PVPU3CPF4

[Octopus box]

Hello.

You can find a step by step description of how to perform "Unlock" operation in phone Software manual (press "Help" button in Software).

[iakovl]

Originally Posted by Octopus box

Hello.

You can find a step by step description of how to perform "Unlock" operation in phone Software manual (press "Help" button in Software).

app pop up on phone shows "failed"

Welcome to Octoplus/Octopus Box Samsung software version
2.3.7
Platform: Samsung Android
Selected port: COM20
Selected model: SM-G920P
Detected phone model: SM-G920P
Firmware compiled date: Mon Jun 13 19:30:22 KST 2016
PDA version: G920PVPU3CPF4
CSC version: G920PSPT3CPF4
SW version: G920PVPU3CPF4
Phone SN: R38GA0B6CC
Android version: 6.0.1 (MMB29K)
Sales code: XAS
Country: USA
HW platform: exynos5
HW Chip: exynos7420
HW Modem: MDM9635M
Codename: zerofltespr
Checking Root:
Phone is Rooted.
Reading security backup, please wait...
Backup saved as Security-SM-G920P-27-09-2016_20-39-29 file
Installing service app...
Unlocking phone...
Finalizing...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.3.7 Software version.

[Octopus box]

What do You mean exactly on phone shows failed? Please, describe your problem more detail.

[iakovl]

Originally Posted by Octopus box

What do You mean exactly on phone shows failed? Please, describe your problem more detail.

during the unlock, octopus sends a apk file that runs on the phone
in my case i see a text "failed" when the app opens

[Octopus box]

Please, try to do the next:

Check, whether GSM/??GPRS/WCDMA GCF is turned on in your phone:

1. Dial *#0011# and in the service menu do the following.
2. Click "Menu" then "Key input" then input Q then press "Ok".
3. Click "Menu" then "Back".
4. Click "Menu" then "Key input" then input 0000 then click "Ok".
After these steps Hidden menu should open. In Hidden menu, depending on available options, try to do the following:

I.Press UMTSPress DEBUG SCREENPress PHONE CONTROLPress NETWORK CONTROLSet GCF to ONII.
Press [2] UE SETTING & INFOPress [1] SETTINGSPress [4] GCFSet [1] GSM/??GPRS/WCDMA GCF to ONAfter these actions go to Settings -> Mobile Networks and Set Network Mode to Automatic, or GSM.

[iakovl]

Originally Posted by Octopus box

1. Dial *#0011# and in the service menu do the following.
2. Click "Menu" then "Key input" then input Q then press "Ok".
3. Click "Menu" then "Back".
4. Click "Menu" then "Key input" then input 0000 then click "Ok".
After these steps Hidden menu should open. In Hidden menu, depending on

no hidden menu, please help