Note 3 " Still Searching" UART Don't work

[androidhawaii]

Has anyone figured out a way to get the Note 3 to complete the Service IMEI repair after it reboots and is stuck searching for the phone?

The UART Cables provided by Octopus do not work and nether do some other UART Cable I ordered.

Does anyone have an alternate mehod

Sent from my Nexus 5 using Tapatalk

[Delux9364]

I'm experiencing the same problem. Try with Repair NVM.
It changed the imei for me, but still only emergency calls

[Gambitv01]

i keep getting imei failed

Welcome to Octoplus/Octopus Box Samsung software version 1.5.5
-----------------------------------------------------------------------------------
To connect SC-01C phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When the message appears press "Yes".
5. Connect USB cable to the phone.
6. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-N900T phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Go to dial window.
11. Enter "*#9090#" number.
12. Set "Diag config" to "USB" value.
13. Restart phone.
14. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Detected phone model: SM-N900T
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: 358917052974741
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Rebooting phone in Download mode...
Rebooting phone failed.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-N900T
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM8
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
Phone IMEI: 358917-05-297474-1
SW version: SET_BY_CM
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 358917-05-297474-1
New IMEI: 357507-05-006324-0
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
ADB server killed.
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: 358917052974741
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-358917052974741-01-05-2014_18-15-
24-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Port is busy
Mode: Emergency
Write IMEI failed
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM8
Selected model: SM-N900T
Mode: Normal
Phone model: SM-N900T
Firmware compiled date: Sep 13 2013
Firmware compiled time: 18:20:25
Firmware released date: Sep 13 2013
Firmware released time: 18:20:25
SW version: SET_BY_CM
Old IMEI: 004400-15-202000-0
New IMEI: 357507-05-006558-3
Creating NVM backup
Reading NVM done!
Connecting to ADB, please waite...
Firmware compiled date: Fri Sep 13 23:52:13 KST 2013
PDA version: N900TUVUBMI7
CSC version: N900TTMBBMI7
SW version: N900TUVUBMI7
Phone IMEI: Unknown
Phone SN: RV8F10NT4FA
Android version: 4.3 (JSS15J)
Cheking Root
Erasing old IMEI. It can take some time. Please wait...
Reading security backup, please wait...
Backup saved as C:\Program Files\Octoplus\Octoplus_Samsung
\BACKUP\Security-SM-N900T-01-05-2014_18-22-51-.asec file
Phone will restart now. Please don't disconnect cable!
After phone being rebooted and powered on perform the following
steps:
1. Disconnect USB cable.
2. Wait for 1-2 minutes.
3. Connect phone via UART cable to the Box.
Serching phone...
Phone found.
Writing new IMEI. Please wait...
Write IMEI failed

[Octopus box]

Try to re-flash the the phone, make Repair NVM and repeat the Repair IMEI operation once again.

[androidhawaii]

Originally Posted by Octopus box

Try to re-flash the the phone, make Repair NVM and repeat the Repair IMEI operation once again.

DID NOT WORK!

Few things

1. I can read and perform most of the operations via micro USB except at the end it does not complete that's because I am on a micro USB
2. Support......PLEASE none of the cables work and I ordered another as did a few other people and those don't work.
3. Since UART is not really working...... at all some cases. Is it possible you can you get it to work via Micro USB? I write IMEI on other phones via micro USB and it only seems logical to get that working all things considered .

I've tried everything so far and ordering another cable seems fruitless.

Sent from my Nexus 5 using Tapatalk

[Octopus box]

1. Most likely, the problem is with Samsung Micro UART cable You used. You should use Samsung Micro UART cable C3300k/C3303k with 523-525 kOhm resistor inside. Check resistor nominal and write here the result. As You can see here: http://forum.gsmhosting.com/vbb/f684...cable-1809652/, Mr. Gambitv01 have solved the same problem by using another Samsung Micro UART cable.

2. Post here full Software log with the Repair IMEI operation.

[androidhawaii]

Originally Posted by Octopus box

1. Most likely, the problem is with Samsung Micro UART cable You used. You should use Samsung Micro UART cable C3300k/C3303k with 523-525 kOhm resistor inside. Check resistor nominal and write here the result. As You can see here: http://forum.gsmhosting.com/vbb/f684...cable-1809652/, Mr. Gambitv01 have solved the same problem by using another Samsung Micro UART cable.

2. Post here full Software log with the Repair IMEI operation.

I have that cable and it doesn't work. I can order the other one mentioned but while we are talking is it possible when the phone reboots to get the Octopus Box to recognize and write the IMEI via micro USB? We are doing it on lots of other phones and so it only makes sense that we could do it on the Note 3.

I am pretty sure this has to do with not being able to access the ServiceMode DIAG CONFIG and not being able to change those settings.

Have you considered trying to get it to work from micro USB.

Sent from my Nexus 5 using Tapatalk

[helpdesk.raman]

Use 523 k ohm cable....................u can order or it is proveded with spookey and bst dongle..........................

[androidhawaii]

Originally Posted by helpdesk.raman

Use 523 k ohm cable....................u can order or it is proveded with spookey and bst dongle..........................

Would a cable with a 530k ohm work?

Sent from my Nexus 5 using Tapatalk

[Flux Capacitor]

this solution worked for me-it was provided to me this morning by octopus team- http://forum.gsmhosting.com/vbb/f684...epair-1809997/

Originally Posted by androidhawaii

Has anyone figured out a way to get the Note 3 to complete the Service IMEI repair after it reboots and is stuck searching for the phone?

The UART Cables provided by Octopus do not work and nether do some other UART Cable I ordered.

Does anyone have an alternate mehod

Sent from my Nexus 5 using Tapatalk

[Octopus box]

Would a cable with a 530k ohm work?

Yes, should work, If exactly 530 kOhm and no other problems with cable. But it is better to use cable with 523-525 kOhm resistor inside.