S6790 dead after unlock!!!? - GSM-Forum

samirr · 02-10-2014, 12:49

Dear team octoplus i unlock one sam s6790 after unlock procedure phone is totaly dead no boot no download mode.please any help to sove thias problem???

Best regards.

Octopus box · 02-10-2014, 12:52

Hello.
Post here full Software log with the procedure of writing the special firmware and ""Unlock" operation.

samirr · 02-10-2014, 14:05

HI! HERE IS LOG FOR FLASHING AND UNLOCKING OPERATION:

FLASHING:

Selected firmware file: GT-S6790_for_Unlock_and_SN_Repair.oct
WARN : 08/02/2014 20:17:25 > Please switch your phone to the download mode and connect it to a PC.
WARN : 08/02/2014 20:17:25 > To put GT-S6790 phone into download mode you have to perform the following steps:
WARN : 08/02/2014 20:17:25 > 1. Reconnect phone battery.
WARN : 08/02/2014 20:17:25 > 2. Press and hold "Volume - " + "Home" + "Power" buttons.
WARN : 08/02/2014 20:17:25 > 3. When phone turns on press "Volume+" button.
INFO : 08/02/2014 20:17:25 > Found phone on
INFO : 08/02/2014 20:17:25 > Firmware write started.
INFO : 08/02/2014 20:17:27 > Writing SBL1 section...
INFO : 08/02/2014 20:17:30 > SBL1 section has been written successfully.
INFO : 08/02/2014 20:17:30 > Writing KERNEL section...
INFO : 08/02/2014 20:17:33 > KERNEL section has been written successfully.
INFO : 08/02/2014 20:17:33 > Writing RECOVERY section...
INFO : 08/02/2014 20:17:37 > RECOVERY section has been written successfully.
INFO : 08/02/2014 20:17:37 > Writing modem section...
INFO : 08/02/2014 20:18:27 > modem section has been written successfully.
INFO : 08/02/2014 20:18:27 > Writing CSC section...
INFO : 08/02/2014 20:18:40 > CSC section has been written successfully.
INFO : 08/02/2014 20:18:40 > Writing system section...
INFO : 08/02/2014 20:22:39 > system section has been written successfully.
INFO : 08/02/2014 20:22:39 > Writing HIDDEN section...
INFO : 08/02/2014 20:22:55 > HIDDEN section has been written successfully.
INFO : 08/02/2014 20:22:55 > Writing DTS section...
INFO : 08/02/2014 20:22:58 > DTS section has been written successfully.
INFO : 08/02/2014 20:22:58 > Writing PARAM section...
INFO : 08/02/2014 20:23:01 > PARAM section has been written successfully.
INFO : 08/02/2014 20:23:01 > Firmware writing successfully completed.

UNLOCKING LOG:

Platform: Samsung Broadcom
INFO : 08/02/2014 20:27:45 > Selected port: COM229
INFO : 08/02/2014 20:27:45 > Selected model: GT-S6790
INFO : 08/02/2014 20:27:46 > Connecting to phone on COM230
WARN : 08/02/2014 20:27:48 > Phone connection failed
INFO : 08/02/2014 20:27:48 > Connecting to phone on COM229
INFO : 08/02/2014 20:27:50 > Detected phone model: GT-S6790
INFO : 08/02/2014 20:27:51 > Firmware compiled date: Mon Sep 9 18:48:30 KST 2013
INFO : 08/02/2014 20:27:52 > Phone SN: RV1DB5787VE
INFO : 08/02/2014 20:27:52 > Android version: 4.1.2 (JZO54K)
INFO : 08/02/2014 20:27:52 > Unlocking phone...
INFO : 08/02/2014 20:27:58 > Phone is successfully unlocked
INFO : 08/02/2014 20:27:58 > Please, restart the phone to apply changes.

BEST REGARDS

Octopus box · 02-10-2014, 14:17

This is strange. "Unlock" operation doesn't affect phone's boot loaders. Please try to fully charge phone's battery with external charger and put the phone into Download Mode again (reconnect the battery, press and hold "Volume-" + "Power ON" buttons).

LordMen007 · 02-27-2014, 00:09

mine dead too after unlock

Welcome to Octoplus/Octopus Box Samsung software version 1.4.9
-----------------------------------------------------------------------------------
To connect GT-I9000 phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->Applications->Development.
3. Turn on "USB Debugging" option.
4. When message is appear press "Yes".
5. Go to dial window.
6. Enter "*#7284#" number.
7. Set "USB" radio button to "PDA" value.
8. Close window.
9. Go to dial window.
10. Enter "*#9090#" number.
11. Set "Diag config" to "USB" value.
12. Restart phone.
13. Press "Read Info" in software.
Selected firmware file: GT-S6790_for_Unlock_and_SN_Repair.oct
-----------------------------------------------------------------------------------
Platform: Samsung Broadcom
Selected port: COM1
Selected model: GT-S6790
Phone was not found on the selected port!
-----------------------------------------------------------------------------------
Platform: Samsung Broadcom
Selected port: COM1
Selected model: GT-S6790
Connecting to phone on COM112
Phone connection failed
Phone was not found on the selected port!
Please switch your phone to the download mode and connect it to a
PC.
To put GT-S6790 phone into download mode you have to perform the
following steps:
1. Reconnect phone battery.
2. Press and hold "Volume - " + "Home" + "Power" buttons.
3. When phone turns on press "Volume+" button.
Found phone on
Firmware write started.
Writing SBL1 section...
SBL1 section has been written successfully.
Writing KERNEL section...
KERNEL section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing modem section...
modem section has been written successfully.
Writing CSC section...
CSC section has been written successfully.
Writing system section...
system section has been written successfully.
Writing HIDDEN section...
HIDDEN section has been written successfully.
Writing DTS section...
DTS section has been written successfully.
Writing PARAM section...
PARAM section has been written successfully.
Firmware writing successfully completed.
-----------------------------------------------------------------------------------
Platform: Samsung Broadcom
Selected port: COM1
Selected model: GT-S6790
Connecting to phone on COM108
Detected phone model: GT-S6790
Firmware compiled date: Mon Sep 9 18:48:30 KST 2013
Phone SN: RV1DB5FFNFJ
Android version: 4.1.2 (JZO54K)
Unlocking phone...
Phone is successfully unlocked
Please, restart the phone to apply changes

LordMen007 · 02-27-2014, 00:10

what should i do now
and there is no tool can repair it

Octopus box · 02-27-2014, 07:43

As I have said above, "Unlock" operation doesn't affect phone's boot loaders. Try to fully charge phone's battery with external charger and put the phone into Download Mode again (reconnect the battery, press and hold "Volume-" + "Power ON" buttons).
Anyway, we will research the problem and write You the result.

LordMen007 · 02-27-2014, 22:13

sir i m using power supply and i changed many batteries ,i guess i need to buy a new cellphone for the customers

Br
LordMen007

LordMen007 · 02-27-2014, 22:15

the problem is that no jtag box support this fone

Octopus box · 02-28-2014, 07:53

Now we research the problem. Also we will try to add support for this device to Octoplus Jtag and Medusa in future updates.

02-10-2014, 12:49	#1 (permalink)
samirr Freak Poster Join Date: Sep 2005 Location: IN GSM WORLD Posts: 240 Member: 179229 Status: Offline Thanks Meter: 14	S6790 dead after unlock!!!? Dear team octoplus i unlock one sam s6790 after unlock procedure phone is totaly dead no boot no download mode.please any help to sove thias problem??? Best regards.

02-27-2014, 00:10	#6 (permalink)
LordMen007 No Life Poster Join Date: Jul 2005 Location: I'm back to business Posts: 1,981 Member: 184793 Status: Offline Sonork: 100.1574609 Thanks Meter: 45	what should i do now and there is no tool can repair it Last edited by LordMen007; 02-27-2014 at 00:18.

02-27-2014, 07:43	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	As I have said above, "Unlock" operation doesn't affect phone's boot loaders. Try to fully charge phone's battery with external charger and put the phone into Download Mode again (reconnect the battery, press and hold "Volume-" + "Power ON" buttons). Anyway, we will research the problem and write You the result. Last edited by Octopus box; 02-27-2014 at 09:10.

02-10-2014, 12:52	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Hello. Post here full Software log with the procedure of writing the special firmware and ""Unlock" operation.

02-10-2014, 14:05	#3 (permalink)
samirr Freak Poster Join Date: Sep 2005 Location: IN GSM WORLD Posts: 240 Member: 179229 Status: Offline Thanks Meter: 14	HI! HERE IS LOG FOR FLASHING AND UNLOCKING OPERATION: FLASHING: Selected firmware file: GT-S6790_for_Unlock_and_SN_Repair.oct WARN : 08/02/2014 20:17:25 > Please switch your phone to the download mode and connect it to a PC. WARN : 08/02/2014 20:17:25 > To put GT-S6790 phone into download mode you have to perform the following steps: WARN : 08/02/2014 20:17:25 > 1. Reconnect phone battery. WARN : 08/02/2014 20:17:25 > 2. Press and hold "Volume - " + "Home" + "Power" buttons. WARN : 08/02/2014 20:17:25 > 3. When phone turns on press "Volume+" button. INFO : 08/02/2014 20:17:25 > Found phone on INFO : 08/02/2014 20:17:25 > Firmware write started. INFO : 08/02/2014 20:17:27 > Writing SBL1 section... INFO : 08/02/2014 20:17:30 > SBL1 section has been written successfully. INFO : 08/02/2014 20:17:30 > Writing KERNEL section... INFO : 08/02/2014 20:17:33 > KERNEL section has been written successfully. INFO : 08/02/2014 20:17:33 > Writing RECOVERY section... INFO : 08/02/2014 20:17:37 > RECOVERY section has been written successfully. INFO : 08/02/2014 20:17:37 > Writing modem section... INFO : 08/02/2014 20:18:27 > modem section has been written successfully. INFO : 08/02/2014 20:18:27 > Writing CSC section... INFO : 08/02/2014 20:18:40 > CSC section has been written successfully. INFO : 08/02/2014 20:18:40 > Writing system section... INFO : 08/02/2014 20:22:39 > system section has been written successfully. INFO : 08/02/2014 20:22:39 > Writing HIDDEN section... INFO : 08/02/2014 20:22:55 > HIDDEN section has been written successfully. INFO : 08/02/2014 20:22:55 > Writing DTS section... INFO : 08/02/2014 20:22:58 > DTS section has been written successfully. INFO : 08/02/2014 20:22:58 > Writing PARAM section... INFO : 08/02/2014 20:23:01 > PARAM section has been written successfully. INFO : 08/02/2014 20:23:01 > Firmware writing successfully completed. UNLOCKING LOG: Platform: Samsung Broadcom INFO : 08/02/2014 20:27:45 > Selected port: COM229 INFO : 08/02/2014 20:27:45 > Selected model: GT-S6790 INFO : 08/02/2014 20:27:46 > Connecting to phone on COM230 WARN : 08/02/2014 20:27:48 > Phone connection failed INFO : 08/02/2014 20:27:48 > Connecting to phone on COM229 INFO : 08/02/2014 20:27:50 > Detected phone model: GT-S6790 INFO : 08/02/2014 20:27:51 > Firmware compiled date: Mon Sep 9 18:48:30 KST 2013 INFO : 08/02/2014 20:27:52 > Phone SN: RV1DB5787VE INFO : 08/02/2014 20:27:52 > Android version: 4.1.2 (JZO54K) INFO : 08/02/2014 20:27:52 > Unlocking phone... INFO : 08/02/2014 20:27:58 > Phone is successfully unlocked INFO : 08/02/2014 20:27:58 > Please, restart the phone to apply changes. BEST REGARDS

02-10-2014, 14:17	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	This is strange. "Unlock" operation doesn't affect phone's boot loaders. Please try to fully charge phone's battery with external charger and put the phone into Download Mode again (reconnect the battery, press and hold "Volume-" + "Power ON" buttons).

02-27-2014, 00:09	#5 (permalink)
LordMen007 No Life Poster Join Date: Jul 2005 Location: I'm back to business Posts: 1,981 Member: 184793 Status: Offline Sonork: 100.1574609 Thanks Meter: 45	mine dead too after unlock Welcome to Octoplus/Octopus Box Samsung software version 1.4.9 ----------------------------------------------------------------------------------- To connect GT-I9000 phone you have to perform the following steps: 1. Disconnect USB cable from phone. 2. Go to Menu->Settings->Applications->Development. 3. Turn on "USB Debugging" option. 4. When message is appear press "Yes". 5. Go to dial window. 6. Enter "#7284#" number. 7. Set "USB" radio button to "PDA" value. 8. Close window. 9. Go to dial window. 10. Enter "#9090#" number. 11. Set "Diag config" to "USB" value. 12. Restart phone. 13. Press "Read Info" in software. Selected firmware file: GT-S6790_for_Unlock_and_SN_Repair.oct ----------------------------------------------------------------------------------- Platform: Samsung Broadcom Selected port: COM1 Selected model: GT-S6790 Phone was not found on the selected port! ----------------------------------------------------------------------------------- Platform: Samsung Broadcom Selected port: COM1 Selected model: GT-S6790 Connecting to phone on COM112 Phone connection failed Phone was not found on the selected port! Please switch your phone to the download mode and connect it to a PC. To put GT-S6790 phone into download mode you have to perform the following steps: 1. Reconnect phone battery. 2. Press and hold "Volume - " + "Home" + "Power" buttons. 3. When phone turns on press "Volume+" button. Found phone on Firmware write started. Writing SBL1 section... SBL1 section has been written successfully. Writing KERNEL section... KERNEL section has been written successfully. Writing RECOVERY section... RECOVERY section has been written successfully. Writing modem section... modem section has been written successfully. Writing CSC section... CSC section has been written successfully. Writing system section... system section has been written successfully. Writing HIDDEN section... HIDDEN section has been written successfully. Writing DTS section... DTS section has been written successfully. Writing PARAM section... PARAM section has been written successfully. Firmware writing successfully completed. ----------------------------------------------------------------------------------- Platform: Samsung Broadcom Selected port: COM1 Selected model: GT-S6790 Connecting to phone on COM108 Detected phone model: GT-S6790 Firmware compiled date: Mon Sep 9 18:48:30 KST 2013 Phone SN: RV1DB5FFNFJ Android version: 4.1.2 (JZO54K) Unlocking phone... Phone is successfully unlocked Please, restart the phone to apply changes

02-27-2014, 22:13	#8 (permalink)
LordMen007 No Life Poster Join Date: Jul 2005 Location: I'm back to business Posts: 1,981 Member: 184793 Status: Offline Sonork: 100.1574609 Thanks Meter: 45	sir i m using power supply and i changed many batteries ,i guess i need to buy a new cellphone for the customers Br LordMen007

02-27-2014, 22:15	#9 (permalink)
LordMen007 No Life Poster Join Date: Jul 2005 Location: I'm back to business Posts: 1,981 Member: 184793 Status: Offline Sonork: 100.1574609 Thanks Meter: 45	the problem is that no jtag box support this fone

02-28-2014, 07:53	#10 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Now we research the problem. Also we will try to add support for this device to Octoplus Jtag and Medusa in future updates.