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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 07-16-2012, 15:43   #1 (permalink)
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SK17i unlock testpoint problem


SK17i 11W30
so i am having trouble with octopus suite when it comes to unlocking. it always hangs at the testpoint step, here is what i mean

Welcome to Octopus Suite version 1.0.8
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: SK17i
Connecting to server...OK
Octopus smart card and DreamBox are not present.
Username: xXxXxxxxxXXx
Authorizing...OK
Checking balance...OK
Your balance: 8billion credits.
To unlock SK17i you need to have 8 credits.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: SK17i
Please, reconnect battery, attach testpoint and connect USB cable...

anyway i do have valid credits for octopus but cant seem to get past the testpoint part with octopus software. if anyone else is having this problem and had it sorted, please any help would be appreciated thanks

Last edited by Octopus box; 07-17-2012 at 05:03.
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Old 07-17-2012, 05:12   #2 (permalink)
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Hello.
Please connect test point correctly accordingly to the pinout picture (press "Help" button in software) - when You do this correctly, new device Qualcomm USB QDLoader should appears in PC Device Manager.
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Old 07-17-2012, 13:24   #3 (permalink)
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does it mean anything if its coming up as ZEUS flash device? do i have to uninstall default drivers and update drivers to the ones in octopus folder?
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Old 07-17-2012, 13:58   #4 (permalink)
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Yes, You are right. Need to install driver from Octopus Suite folder.
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Old 07-17-2012, 14:59   #5 (permalink)
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ok so ive done that and have encountered another problem. i uninstalled default drivers and then installed octopus suite drivers here


and this is what i get after installing while phone is connected in testpoint mode


resulting in sk17i in testpoint mode unable to work properly


what am i doing wrong here?
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Old 10-03-2012, 19:37   #6 (permalink)
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i have same problem !!!
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Old 10-03-2012, 19:56   #7 (permalink)
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%QcomDevice90080%

i have to restart pc but now is working with that driver.
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Old 10-23-2012, 04:04   #8 (permalink)
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Quote:
Originally Posted by jerry_ferry View Post
ok so ive done that and have encountered another problem. i uninstalled default drivers and then installed octopus suite drivers here


and this is what i get after installing while phone is connected in testpoint mode


resulting in sk17i in testpoint mode unable to work properly


what am i doing wrong here?
Im having the same problem, i restart the pc, change to another pc and it keep saying Driver is not intended for this plataform.

How do you guys fix this?
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Old 10-23-2012, 06:02   #9 (permalink)
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Please try to re-boot PC and install drivers again. Also You can contact us, we will try to help You remotely via Team Viewer.
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