Samsung read info ERROR - VolcanoBox

[BAN-ME]

Hi , New user of VolcanoBox , I just wanted to know why Volcano can't correctly read Samsung infos ?

I have GT-S5839I that works fine , i just wanted to test it on my new box and here is the log

===============================
For unlock need to enable ADB.
For "Read Info" button , select phone modem or use rj45 cable.
For "Pattern Unlock" button , select phone modem or use rj45 cable.
Version over "4.X.X is not supported for pattern unlock.
Model Selected : GT-S5839I
Reading Phone Info...
Phone Found.
Phone DATE : xp~CDMG


Phone model : G

ERRO
Phone product code :
Phone version : -CDMG

ERRO/
Phone Imei :
Reading info finish.
>>===============================


Any other tool can read info easily for this simple model , is it a problem in my box or what ?

I enabled ADB and i'm using the original USB cable, tested even on the latest Volcano 3.0.0.

In my way trying to solve this i noticed that ADB.exe doesn't launch , is that normal ?

Ps: every other tab works fine , other mobile phones except Samsung are working OK.

used latest samsung drivers too.

thank you.

[masterRt1994]

post screen short.

Try with older version 2.5.0 or 2.7.2 and post results.

for "read info" button , select phone modem or use rj45 cable.

[khothbharat]

i think u use samsung tab go to android tab and do ur job

[BAN-ME]

Originally Posted by masterRt1994

post screen short.

Try with older version 2.5.0 or 2.7.2 and post results.

I tried with all versions

[BAN-ME]

Originally Posted by khothbharat

i think u use samsung tab go to android tab and do ur job

you don't know what you are talking about.

[masterRt1994]

Whats is problem in phone ? plz provide more details

u can also read info in android in adb mode .

use volcANO VERSION 3.0.0 [LATEST] ,check drivers,choose correct model,if still u get any eror post detail with screen shot (tool version showing) here.

for "read info" button , select phone modem or use rj45 cable.

[BAN-ME]

Originally Posted by masterRt1994

Whats is problem in phone ? plz provide more details

u can also read info in android in adb mode .

use volcANO VERSION 3.0.0 [LATEST] ,check drivers,choose correct model,if still u get any eror post detail with screen shot (tool version showing) here.

There is nothing wrong in the phone , i want to test the read info option.

[-Mosin-]

Originally Posted by BAN-ME

where is the support ?

Try This ....