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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 08-01-2017, 15:41   #16 (permalink)
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Join Date: May 2007
Age: 40
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Checking data...OK
Platform: LG Qualcomm
Selected port: COM13
Selected model: F310L
Searching Diagnostic Ports...OK
Reading info...
Could not detect mode!
Performed by 2.7.1 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM23
Selected model: F310L
Searching Diagnostic Ports...OK
Reading info...
Model ID: LG-F310L
IMEI: 000000-00-000000-0
Android version: 5.0.2
Battery level: 21%
SW Version: F310L30b
Mode: Emergency
Model ID: BS/OMEGAU/1
Incompatible model ID!
SW version: LGF310LAT-00-V30b-LGU-KR-MAR-08-2015+0
Product ID: SM02S131224001925
IMEI: 000000-00-000000-0
Opening "F310L_358432050727463_29-07-2017_22-40-22.SEC"...
Writing security area...
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "F310L_000000000000000_01-08-2017_19-40-04.SEC"
Writing security area...OK
Rebooting phone...
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).
Performed by 2.7.1 Software version.
 
Old 08-01-2017, 15:45   #17 (permalink)
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What is the result? Is IMEI correct and network available after Factory Reset?
 
Old 08-01-2017, 16:22   #18 (permalink)
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imei unknown

Is another solution?

Last edited by Octopus box; 08-02-2017 at 07:30.
 
Old 08-02-2017, 07:36   #19 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,848
Member: 1146942
Status: Offline
Sonork: 100.1587278
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Please contact us to Skype, we will check and try to help You remotely. Our contacts You can find in our profile.
 
Old 08-02-2017, 15:08   #20 (permalink)
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thanks for good support now my problem solve


Welcome to Octoplus/Octopus Box LG Software version 2.7.1
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM23
Selected model: F310L
Searching Diagnostic Ports...OK
Reading info...
Could not detect mode!
Performed by 2.7.1 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM23
Selected model: F310L
Searching Diagnostic Ports...OK
Reading info...
Model ID: LG-F310L
IMEI:
Android version: 5.0.2
Battery level: 12%
SW Version: F310L30b
Mode: Emergency
Model ID: BS/OMEGAU/1
Incompatible model ID!
SW version: LGF310LAT-00-V30b-LGU-KR-MAR-08-2015+0
Product ID: SM02S131224001925
IMEI: 000000-00-000000-0
Opening "F310L_byOctoplusTeam_Security.sec"...
Writing security area...
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "F310L_000000000000000_02-08-2017_19-00-38.SEC"
Writing security area...OK
Rebooting phone...
To complete the operation, please make Factory Reset (Go to "Settings" ->
"General" -> "Backup & reset" -> "Factory data reset", press "Reset
phone" and "Erase everything" buttons).
Performed by 2.7.1 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM23
Selected model: F310L
Searching Diagnostic Ports...OK
Reading info...
Mode: Normal
Firmware compiled date: Jan 22 2015
Firmware compiled time: 05:00:00
Firmware released date: Mar 8 2015
Firmware released time: 17:23:14
SW Version: M9615A-CEFWMAZM-3.0.113068
IMEI: 358432-05-072746-3
SPC: 000000
Performed by 2.7.1 Software version.
 
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