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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-24-2009, 18:36   #1 (permalink)
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Question Protection error what cause this problem?


i just try instal in my other computer..
and show protection error
what cause this problem?
driver allready instal without problem..
and if using updatedongle can read Card SN

but when run show this


BR

BnC
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File Type: jpg protectionerror.JPG (15.5 KB, 750 views)
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Old 11-24-2009, 19:42   #2 (permalink)
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Quote:
Originally Posted by bestncheap View Post
i just try instal in my other computer..
and show protection error
what cause this problem?
driver allready instal without problem..
and if using updatedongle can read Card SN

but when run show this


BR

BnC
What version of Octopus box software do you use? Maybe you use old version. Please download new version and update your card firmware.
http://rapidshare.com/files/31166420...1.0.1.exe.html

Last edited by Octopus box; 11-24-2009 at 20:14.
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Old 11-25-2009, 05:29   #3 (permalink)
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in ,my other computer working well
just dont know i try instal in my home computer protection error
and still can run on my wworking computer..

br

bnc
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Old 11-25-2009, 08:39   #4 (permalink)
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Quote:
Originally Posted by bestncheap View Post
in ,my other computer working well
just dont know i try instal in my home computer protection error
and still can run on my wworking computer..

br

bnc
Do you use Octopus box or Octopus smart card with other reader(without Octopus box)?
Do you use the latest version of Octopus box software at your home PC?
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Old 11-27-2009, 02:38   #5 (permalink)
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same problem..

SN read OK,update card OK.
show protection eror when run software.

use octopus_1.0.1

how to fix this?
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Old 11-27-2009, 12:03   #6 (permalink)
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PM me your contacts please. Will talk in private.
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Old 11-27-2009, 14:59   #7 (permalink)
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problem solved.
change usb cable

thanx for fast reply.

good work octopus team.
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Old 12-02-2009, 11:10   #8 (permalink)
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Hi I have the same error What was the solution for it?
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Old 12-02-2009, 11:20   #9 (permalink)
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Please disassemble your box and try to use your smart card with external smart card reader.
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Old 12-02-2009, 19:59   #10 (permalink)
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I have not gut the point, would you please try to explain more in details.
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Old 12-02-2009, 22:33   #11 (permalink)
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@aiadcharkie
Remove the smart card (egate card)from octopus box and U can use the card any FTDI device. which u have
Then Run octopus soft... thats it.

post result.
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Old 12-29-2009, 09:16   #12 (permalink)
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Need Help Urgently Octopus Box

I received my new Octopus Box from IP Mart and i installed my box software, Drivers and updated dongle firmware when it try to open it give me the following error

Protection Error and please check the image



please help me its really very urgent
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Old 12-29-2009, 10:16   #13 (permalink)
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romeoluv56, your PM replied.
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Old 12-29-2009, 13:11   #14 (permalink)
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my problem still not solved
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Old 01-05-2010, 09:51   #15 (permalink)
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Quote:
Originally Posted by romeoluv56 View Post
I received my new Octopus Box from IP Mart and i installed my box software, Drivers and updated dongle firmware when it try to open it give me the following error

Protection Error and please check the image



please help me its really very urgent

i have same problem..... please help me
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