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Old 08-19-2022, 09:00   #106 (permalink)
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Dear Musokral,

Thank you for the follow-up. We unblocked the account just now. Please try to use the Tool now.

Best regards
Sab
Chimera team


Quote:
Originally Posted by musokral View Post
hi, thanks for reply
i said this to my co-worker and they tried to login, unfortunately still the same error.
can you please fix it for them ? thanks
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Old 08-24-2022, 15:52   #107 (permalink)
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Sir my account is lock
plz unlock my account bcz i try to logll in in second i dont know what happend next time will be carefull best regard
gsmcity02
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Old 08-25-2022, 09:18   #108 (permalink)
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Dear Tanveer,

We unblocked your account - gsmcity02 - so you can use it now. However, we would to ask you to NOT to use the tool Remotely. The system will detect it and your account will be locked out once again. Thank you for your understanding.

Best regards
Sab
Chimera team


Quote:
Originally Posted by Tanveer_city01 View Post
Sir my account is lock
plz unlock my account bcz i try to login in second pc i dont know what happend nxt time will be carefull best regard
gsmcity02
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Old 08-25-2022, 10:47   #109 (permalink)
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Donate money to this user
Is that mean
if i byu chimera tool
canot work with another PC
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Old 08-25-2022, 13:06   #110 (permalink)
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Dear Kadricom,

You can use different computers, BUT you cannot use the tool remotely. More specifically: the Samsung and PRO license can use 6 computers, and the Premium license can be attached to 8 different computers. (you cannot use the computers in the same time)

Best regards
Sab
Chimera team


Quote:
Originally Posted by kadricom View Post
Is that mean
if i byu chimera tool
canot work with another PC
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The Following User Says Thank You to Chimera Tool For This Useful Post:
Old 08-26-2022, 16:30   #111 (permalink)
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Sir my account is locked
plz unlock my account because i tried to login in the second pc i don't know what happend next time will be careful best regard
mdziaahmed
user:mdziaahmed
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Old 08-26-2022, 16:45   #112 (permalink)
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Dear Ikkks,

Your account is blocked by the Chimera tool Team. The reason behind the action is that you broke our policy about the License using. Our policy - which one you accepted at the registration & in the chimera tool software - says that you are not able to share the tool with any third party software / tool. We discovered that despite our policy, you still kept using the tool remotely, which is strictly prohibited and against our rules.

Best regards
Sab
Chimera team



Quote:
Originally Posted by ikkks View Post
Sir my account is locked
plz unlock my account because i tried to login in the second pc i don't know what happend next time will be careful best regard
mdziaahmed
user:mdziaahmed
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Old 08-26-2022, 17:27   #113 (permalink)
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remembered about chimera, new policy,am sure about it that I have not used any remote work with my account,just Cellebrite UFED were installed into my PC except this non any setup,
ill be very careful now onwards plz UNBLOCKEd my account.
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Old 08-26-2022, 17:28   #114 (permalink)
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Quote:
Originally Posted by Chimera Tool View Post
Dear Ikkks,

Your account is blocked by the Chimera tool Team. The reason behind the action is that you broke our policy about the License using. Our policy - which one you accepted at the registration & in the chimera tool software - says that you are not able to share the tool with any third party software / tool. We discovered that despite our policy, you still kept using the tool remotely, which is strictly prohibited and against our rules.

Best regards
Sab
Chimera team

remembered about chimera, new policy,am sure about it that I have not used any remote work with my account,just Cellebrite UFED were installed into my PC except this non any setup,
ill be very careful now onwards plz UNBLOCKEd my account.
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Old 08-29-2022, 10:19   #115 (permalink)
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Dear User,

We would actually unblock your account, but this is already the second time that you got locked out from the server.

We can provide you another chance,however you have to re-pay the license price as an unblocking fee. If you do that, your account will be unlocked again.

Best regards
Sab
Chimera team


Quote:
Originally Posted by ikkks View Post
remembered about chimera, new policy,am sure about it that I have not used any remote work with my account,just Cellebrite UFED were installed into my PC except this non any setup,
ill be very careful now onwards plz UNBLOCKEd my account.
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Old 09-05-2022, 23:11   #116 (permalink)
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User is locked!

please help me for unlock my id

user name : khalidelkouachi
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Old 09-06-2022, 09:09   #117 (permalink)
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Dear User,

The problem is that you have opened a refund for the following transaction:
Refund of #38466729-49065768 Paddle order

Which is a PRO license. That is the reason, why your account is blocked.
How can you solve it? As we are missing the payment from the service, you have to re-pay the amount which was revoked.

In your case this is 1199 CRD / 119.90 euro.

Now as your account is blocked, you can re-pay it to a NEW account. So create an account and then buy the credits or the license (pro) to it.

Then you have to contact us again, and we will remove the block from the old account.

Best regards
Sab
Chimera Team




Quote:
Originally Posted by Khalidelkouachi View Post
please help me for unlock my id

user name : khalidelkouachi
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Old 09-06-2022, 09:19   #118 (permalink)
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Re paid no it’s no possible it’s my last expérience for chimera
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Old 09-06-2022, 13:10   #119 (permalink)
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Dear User,

The main problem is that you claimed back the payment from our active service. Without a payment, we cannot provide the service.

Best regards
Sab
Chimera team


Quote:
Originally Posted by Khalidelkouachi View Post
Re paid no it’s no possible it’s my last expérience for chimera
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Old 09-09-2022, 09:25   #120 (permalink)
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Quote:
Originally Posted by Chimera Tool View Post
Dear User,

The main problem is that you claimed back the payment from our active service. Without a payment, we cannot provide the service.

Best regards
Sab
Chimera team
I did not claim my money, nor paid for myself, but before blocking my account I had to warn me of the break-in and send me a warning to make me understand your system that most do not understand, without warning you violate the law of contracts. Anyway, if you don't want to unlock my account it doesn't matter but I promise to do my best to advertise your software with phone repairers in my country and in Arab countries on all WhatsApp and Facebook groups and of course on my YouTube channel.
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