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11-25-2021, 14:30
| #1 (permalink) |
| No Life Poster  Join Date: Apr 2005 Location: Pretoria South Africa Age: 45
Posts: 1,271
Member: 132635 Status: Offline Thanks Meter: 360 | els-n09 failed to reset huawei Id Current software version: ELS-N09 11.0.0.194(C16E2R2P3) Hardware version: Ver3.0 Boot info: locked Image check: secure image verify success Android version: 10 Battery state: 4115mv Key version: huawei_key_v1 Rescue version: rescue0.8 Phone info: NO MAIN VERSION VendorCountry: mtn/za Base version: ELS-LGRP4-OVS 11.0.0.194 Cust version: ELS-N09-CUST 11.0.0.2(C16) Preload version: ELS-N09-PRELOAD 11.0.0.3(C16R2) Finished at local time: [11.25.21 15:23:18] Printing phone history Get Info 2021/11/25 1:23 PM Removing Huawei account Rebooting phone to factory mode Changing to factory mode Rebooting phone to USB update mode Downloading ERECOVERY files Flashing ERECOVERY files Failed to flash the eRecovery file, falling back to manual reboot. Please put the phone into factory mode via Test Point! Or do an USB firmware update with a firmware version that is equal or not much older than the one currently on the phone. If you used Test Point to switch into factory mode, you should immediately reconnect your phone's battery as soon as the program detects the device. If you fail to reconnect the battery, your phone might be still locked after the procedure finished Uploading data... Uploading data... Failed to read, try to hard-reset the phone Finished at local time: [11.25.21 15:25:35] WorkID: 159547197 |
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11-25-2021, 15:51
| #2 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,786 | reply Dear User, Thank you for the report. Are you sure that the device is the ELS-NX9 model variant? Because in some cases the problem comes from the phone, in sense that the model is different. Also make sure that the Harmony cable is fully workable. Best regards Sab Chimera Team Quote:
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11-25-2021, 22:22
| #3 (permalink) | |
| No Life Poster Join Date: Apr 2005 Location: Pretoria South Africa Age: 45
Posts: 1,271
Member: 132635 Status: Offline Thanks Meter: 360 | Check same cable use for p40 its works fine ana-n09 huawei id done https://forum.gsmhosting.com/vbb/f89...-done-2995719/ Quote:
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11-26-2021, 11:48
| #4 (permalink) | |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,786 | reply Dear User, I will send the case to the developers. Recently we received a few reports about the ID removal so this is not a unique problem, which means it will be a priority to fix it. Best regards Sab Chimera Team Quote:
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