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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 11-25-2021, 14:30   #1 (permalink)
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els-n09 failed to reset huawei Id


Device Model: ELS-NX9
Current software version: ELS-N09 11.0.0.194(C16E2R2P3)
Hardware version: Ver3.0
Boot info: locked
Image check: secure image verify success
Android version: 10
Battery state: 4115mv
Key version: huawei_key_v1
Rescue version: rescue0.8
Phone info: NO MAIN VERSION
VendorCountry: mtn/za
Base version: ELS-LGRP4-OVS 11.0.0.194
Cust version: ELS-N09-CUST 11.0.0.2(C16)
Preload version: ELS-N09-PRELOAD 11.0.0.3(C16R2)
Finished at local time: [11.25.21 15:23:18]


Printing phone history

Get Info
2021/11/25
1:23
PM

Removing Huawei account
Rebooting phone to factory mode
Changing to factory mode
Rebooting phone to USB update mode
Downloading ERECOVERY files
Flashing ERECOVERY files
Failed to flash the eRecovery file, falling back to manual reboot.
Please put the phone into factory mode via Test Point!
Or do an USB firmware update with a firmware version that is equal or not much older than the one currently on the phone.
If you used Test Point to switch into factory mode, you should immediately reconnect your phone's battery as soon as the program detects the device.
If you fail to reconnect the battery, your phone might be still locked after the procedure finished
Uploading data...
Uploading data...
Failed to read, try to hard-reset the phone
Finished at local time: [11.25.21 15:25:35]
WorkID: 159547197
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Old 11-25-2021, 15:51   #2 (permalink)
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Chimera Tool's Avatar
 
Join Date: Jul 2012
Posts: 19,443
Member: 1787203
Status: Offline
Thanks Meter: 19,724
reply

Dear User,

Thank you for the report. Are you sure that the device is the ELS-NX9 model variant? Because in some cases the problem comes from the phone, in sense that the model is different. Also make sure that the Harmony cable is fully workable.

Best regards
Sab
Chimera Team


Quote:
Originally Posted by usman0000 View Post
Device Model: ELS-NX9
Current software version: ELS-N09 11.0.0.194(C16E2R2P3)
Hardware version: Ver3.0
Boot info: locked
Image check: secure image verify success
Android version: 10
Battery state: 4115mv
Key version: huawei_key_v1
Rescue version: rescue0.8
Phone info: NO MAIN VERSION
VendorCountry: mtn/za
Base version: ELS-LGRP4-OVS 11.0.0.194
Cust version: ELS-N09-CUST 11.0.0.2(C16)
Preload version: ELS-N09-PRELOAD 11.0.0.3(C16R2)
Finished at local time: [11.25.21 15:23:18]


Printing phone history

Get Info
2021/11/25
1:23
PM

Removing Huawei account
Rebooting phone to factory mode
Changing to factory mode
Rebooting phone to USB update mode
Downloading ERECOVERY files
Flashing ERECOVERY files
Failed to flash the eRecovery file, falling back to manual reboot.
Please put the phone into factory mode via Test Point!
Or do an USB firmware update with a firmware version that is equal or not much older than the one currently on the phone.
If you used Test Point to switch into factory mode, you should immediately reconnect your phone's battery as soon as the program detects the device.
If you fail to reconnect the battery, your phone might be still locked after the procedure finished
Uploading data...
Uploading data...
Failed to read, try to hard-reset the phone
Finished at local time: [11.25.21 15:25:35]
WorkID: 159547197
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Old 11-25-2021, 22:22   #3 (permalink)
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Join Date: Apr 2005
Location: Sun SystemS
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Thanks Meter: 300
Check same cable use for p40 its works fine

ana-n09 huawei id done
https://forum.gsmhosting.com/vbb/f89...-done-2995719/

Quote:
Originally Posted by Chimera Tool View Post
Dear User,

Thank you for the report. Are you sure that the device is the ELS-NX9 model variant? Because in some cases the problem comes from the phone, in sense that the model is different. Also make sure that the Harmony cable is fully workable.

Best regards
Sab
Chimera Team
  Reply With Quote
Old 11-26-2021, 11:48   #4 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Posts: 19,443
Member: 1787203
Status: Offline
Thanks Meter: 19,724
reply

Dear User,

I will send the case to the developers. Recently we received a few reports about the ID removal so this is not a unique problem, which means it will be a priority to fix it.

Best regards
Sab
Chimera Team


Quote:
Originally Posted by usman0000 View Post
Check same cable use for p40 its works fine

ana-n09 huawei id done
https://forum.gsmhosting.com/vbb/f89...-done-2995719/
  Reply With Quote
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