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06-17-2020, 09:35
| #1 (permalink) |
| No Life Poster   Join Date: Dec 2003 Location: Karachi Pakistan Age: 38
Posts: 6,770
Member: 47321 Status: Offline Sonork: 100.54032 Thanks Meter: 497 |  J727P Unlock Error Rev 6 Printing phone history Network Factory Reset 6/17/2020 8:31:51 AM Network Factory Reset started Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-J727P Sales Code: BST Country Code: USA Timezone: Asia/Karachi Android Version: 8.1.0 [M1AJQ] [SDK 27] Build Date: Thu Jun 13 19:50:50 KST 2019 PDA Version: J727PVPU6BSF2 [june 2019, rev2] Phone Version: J727PVPU6BSF2 [june 2019, rev2] CSC Version: J727PSPT6BSF2 [june 2019, rev2] Product Code: BST HIDSw Version: J727PVPU6BSF2/J727PSPT6BSF2/J727PVPU6BSF2/J727PVPU6BSF2 Board Platform: MSM8953 Modem Platform: MSM8953 Serial Number: Imei: 35574 Unique Number: CQ300B48BACA6C4 Connections: AT,MTP Battery Status: 3.82V (53%) Network Type: CDMA SIM Status: CARD_IO_ERROR Multisim Config: SS Knox Version: v30 Warranty Bit: 1 Security Patch: 2019-06-01 Doing Network Factory Reset Checking modem. Unable to network factory reset. Finished at local time: [06.17.20 13:33:42] WorkID: 98158064 |
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06-17-2020, 14:12
| #2 (permalink) |
| No Life Poster  Join Date: Aug 2010 Location: Inside Logic Age: 37
Posts: 5,882
Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,336  | Hi, insert sprint simcard insside device and repeat process... |
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| The Following User Says Thank You to Shensohau For This Useful Post: |
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06-18-2020, 08:53
| #3 (permalink) | |
| No Life Poster Join Date: Dec 2003 Location: Karachi Pakistan Age: 38
Posts: 6,770
Member: 47321 Status: Offline Sonork: 100.54032 Thanks Meter: 497 |  Quote:
still same error atfer insert SIM Chimera Mobile Phone Utility version: 25.13.0748 @ 2020-06-18 Printing phone history Read SPC/MSL 6/17/2020 8:35:31 AM Network Factory Reset 6/17/2020 8:33:33 AM Network Factory Reset 6/17/2020 8:31:51 AM Network Factory Reset started Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-J727P Sales Code: BST Country Code: USA Timezone: Asia/Karachi Android Version: 8.1.0 [M1AJQ] [SDK 27] Build Date: Thu Jun 13 19:50:50 KST 2019 PDA Version: J727PVPU6BSF2 [june 2019, rev2] Phone Version: J727PVPU6BSF2 [june 2019, rev2] CSC Version: J727PSPT6BSF2 [june 2019, rev2] Product Code: BST HIDSw Version: J727PVPU6BSF2/J727PSPT6BSF2/J727PVPU6BSF2/J727PVPU6BSF2 Board Platform: MSM8953 Modem Platform: MSM8953 Serial Number: Imei: 3557430 Unique Number: CQ300B48BACA6C4 Connections: AT,MTP Battery Status: 4.12V (89%) Network Type: CDMA SIM Status: READY Multisim Config: SS Knox Version: v30 Warranty Bit: 1 Security Patch: 2019-06-01 Doing Network Factory Reset Checking modem. Unable to network factory reset. Finished at local time: [06.18.20 12:52:52] WorkID: 98254318 | |
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06-18-2020, 15:10
| #4 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,788 | reply Hi, I found the follow instruction in your log: "Try an older firmware" Please install firmware with older security patch version and check again. Best regards Nicole Quote:
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06-20-2020, 15:17
| #5 (permalink) |
| No Life Poster Join Date: Dec 2003 Location: Karachi Pakistan Age: 38
Posts: 6,770
Member: 47321 Status: Offline Sonork: 100.54032 Thanks Meter: 497 | Only 2 firmware for Rev 6 J727PVPS6BSK1 Date: 21-12-2019 J727PVPU6BSF2 Date: 09-07-2019 i am already using the oldest firmware |
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06-20-2020, 16:26
| #6 (permalink) |
| No Life Poster Join Date: Dec 2003 Location: Karachi Pakistan Age: 38
Posts: 6,770
Member: 47321 Status: Offline Sonork: 100.54032 Thanks Meter: 497 | I bypassed the first step by using old modem ( unknown baseband ) then change the modem to original on 1st restart but unlock error in last step Chimera Mobile Phone Utility version: 25.13.0748 @ 2020-06-20 Printing phone history Network Factory Reset 6/20/2020 3:12:05 PM Network Factory Reset 6/20/2020 2:55:31 PM Network Factory Reset 6/20/2020 2:40:24 PM Read SPC/MSL 6/20/2020 2:33:55 PM Network Factory Reset 6/18/2020 10:45:58 AM Network Factory Reset started Unable to detect IMEI number and baseband version. It seems that the modem does not work or the network is unavailable/disabled. Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-J727P Sales Code: XAS Country Code: USA Timezone: Asia/Karachi Android Version: 8.1.0 [M1AJQ] [SDK 27] Build Date: Thu Jun 13 19:50:50 KST 2019 PDA Version: J727PVPU6BSF2 [june 2019, rev2] CSC Version: J727PSPT6BSF2 [june 2019, rev2] Board Platform: MSM8953 Serial Number: 00000000000 Battery Status: 4.25V (97%) Network Type: CDMA Multisim Config: SS Knox Version: v30 Warranty Bit: 1 Security Patch: 2019-06-01 Doing Network Factory Reset Checking modem. Checking SIM card. Restarting phone. Waiting for ADB connection. Be patient! Do NOT disconnect the phone! Preparing... Checking debug level. The phone will restart in upload mode. Switching to upload mode. Be patient! Do NOT disconnect the phone! Waiting for upload interface... Waiting for upload interface. Be patient! Do NOT disconnect the phone! Upload interface: SAMSUNG Mobile USB Modem (COM12) Reading data... Reading data is in progress. Be patient! Do NOT disconnect the phone! Calculating... Calculation is in progress. Doing Network Factory Reset Waiting for ADB connection. Be patient! Do NOT disconnect the phone! Checking debug level. Restarting phone. Waiting for ADB connection. Be patient! Do NOT disconnect the phone! Restarting phone. Waiting for ADB connection. Be patient! Do NOT disconnect the phone! Reading data. SPC/MSL: 122490 Unable to network factory reset. Finished at local time: [06.20.20 20:22:26] WorkID: 98469929 |
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06-22-2020, 15:19
| #7 (permalink) |
| Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,788 | My developer colleague checked your case. At the moment he have not capacity to work on that issue, but we will fix it as soon as we can. Sorry for the inconveniences. Best regards Nicole |
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