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Old 09-29-2016, 17:29   #46 (permalink)
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Quote:
Originally Posted by amtiaz090 View Post
hi after upgrade for cm2 my dongel is not detected and in manager is giving this error help plz
Box/Dongle type selected: [BEST]
---------- Process started: 9/28/2016 7:19:50 PM ----------
DongleManager [Infinity-Box] v1.65 [9/28/2016 7:19:50 PM]
PC HWID: E372D217EBFFC18CE83AF5EB07FC872E
Card-Reader: FT SCR2000 0
HWID: 010380591C6A1292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files here - Index of pub/drivers/

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME
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Old 10-09-2016, 13:44   #47 (permalink)
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help me i m facing cm2 dongle not found error

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 09-Oct-16 6:13:39 PM ----------
DongleManager [Infinity-Box] v1.66 [09-Oct-16 6:13:39 PM]
PC HWID: D79D44308C6E7922F94037A2D58405ED
Card-Reader: FT SCR2000 0
HWID: 0108A08424881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
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Old 10-09-2016, 19:38   #48 (permalink)
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Quote:
Originally Posted by a2zcopy_past View Post
help me i m facing cm2 dongle not found error

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 09-Oct-16 6:13:39 PM ----------
DongleManager [Infinity-Box] v1.66 [09-Oct-16 6:13:39 PM]
PC HWID: D79D44308C6E7922F94037A2D58405ED
Card-Reader: FT SCR2000 0
HWID: 0108A08424881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files here - Index of pub/drivers/

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries
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Old 10-10-2016, 06:05   #49 (permalink)
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i m facing this error now..

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 10-Oct-16 10:25:13 AM ----------
DongleManager [Infinity-Box] v1.66 [10-Oct-16 10:25:13 AM]
PC HWID: D79D44308C6E7922F94037A2D58405ED
Card-Reader: FT SCR2000 0
HWID: 0108A08424881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Error upgrading applets:
Card returned error - 0000 at 319/8500
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Old 10-10-2016, 10:17   #50 (permalink)
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Quote:
Originally Posted by a2zcopy_past View Post
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 10-Oct-16 10:25:13 AM ----------
DongleManager [Infinity-Box] v1.66 [10-Oct-16 10:25:13 AM]
PC HWID: D79D44308C6E7922F94037A2D58405ED
Card-Reader: FT SCR2000 0
HWID: 0108A08424881292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Error upgrading applets:
Card returned error - 0000 at 319/8500
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files here - Index of pub/drivers/

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager
3. Update Dongle firmware now ONLY ONE TIME
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Old 11-17-2016, 12:53   #51 (permalink)
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Dear Sir,

I have Main Infinity-Box/Dongle that i was updating but unfortunately the power went off now am stuck as i cannot use the box anymore. The following are the messages i get whenever i try to revive the box/dongle. I have used both the Dongle Manager v1.67 and CardID v1.06 which gives the following messages:

DONGLE MANAGER:
==== [11/17/2016 1:02:20 PM] ====
Scanning...
HWID: 0000D5F100001942
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0000D5F100001942
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 11/17/2016 1:03:11 PM ----------
DongleManager [Infinity-Box] v1.67 [11/17/2016 1:03:11 PM]
PC HWID: E8B6DF8C2B999DAFC47E5F46503B6FAD
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D5F100001942
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


Infinity-Box CardID v1.06:
Database: ./FSCard.ini
Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Historical ATR bytes: 0062020202
Card Manager: A0000000030000
SerialNumber: --------
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 8171
Serial Number: --------
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 8171
IC Card Manufacturer: 1943
IC Em******* Date: 8171
Pre Personalizer: 1944
Pre Personalization Date: 8171
Pre Personalization Equipment Identifier: 0000C116
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 0000D5F100001942
Extended Info is not available: Card returned error message . ISO7816 error
0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

Your assistance is highly appreciated.
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Old 11-17-2016, 16:01   #52 (permalink)
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Quote:
Originally Posted by kile View Post
Dear Sir,

I have Main Infinity-Box/Dongle that i was updating but unfortunately the power went off now am stuck as i cannot use the box anymore. The following are the messages i get whenever i try to revive the box/dongle. I have used both the Dongle Manager v1.67 and CardID v1.06 which gives the following messages:

DONGLE MANAGER:
==== [11/17/2016 1:02:20 PM] ====
Scanning...
HWID: 0000D5F100001942
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: Main Infinity-Box/Dongle
HWID: 0000D5F100001942
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 11/17/2016 1:03:11 PM ----------
DongleManager [Infinity-Box] v1.67 [11/17/2016 1:03:11 PM]
PC HWID: E8B6DF8C2B999DAFC47E5F46503B6FAD
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D5F100001942
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


Infinity-Box CardID v1.06:
Database: ./FSCard.ini
Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Historical ATR bytes: 0062020202
Card Manager: A0000000030000
SerialNumber: --------
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 8171
Serial Number: --------
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 8171
IC Card Manufacturer: 1943
IC Em******* Date: 8171
Pre Personalizer: 1944
Pre Personalization Date: 8171
Pre Personalization Equipment Identifier: 0000C116
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 0000D5F100001942
Extended Info is not available: Card returned error message . ISO7816 error
0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

Your assistance is highly appreciated.
Hello,

Update it once again now.
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Old 11-17-2016, 19:06   #53 (permalink)
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Thank you InfinityHelp,

I get the following On running the Dongle Manager:

FIRST STEP: - Register, Update dongle firmware, Activate Software:
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 11/17/2016 8:14:52 PM ----------
DongleManager [Infinity-Box] v1.67 [11/17/2016 8:14:52 PM]
PC HWID: E8B6DF8C2B999DAFC47E5F46503B6FAD
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D5F100001942
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed

SECOND STEP: - Read Dongle Serial Number, Username, Password, Configuration

DongleManager [Infinity-Box] v1.67 [11/17/2016 8:53:11 PM]
PC HWID: E8B6DF8C2B999DAFC47E5F46503B6FAD
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D5F100001942
Box/Dongle Serial No (S/N): --------
Firmware version: 0132.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Main Infinity-Box/Dongle v.0132

THIRD STEP: - Read Online Service Username/Password

On Pressing the Process Button, i get the following results:
DongleManager [Infinity-Box] v1.67 [11/17/2016 8:57:30 PM]
PC HWID: E8B6DF8C2B999DAFC47E5F46503B6FAD
Scanning...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D5F100001942
Box/Dongle Serial No (S/N): --------
Firmware version: 0132.02
"UK edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Main Infinity-Box/Dongle v.0132
=> Online Service Account: http://www.infinity-box.com/service
- Username: ----------
- Password: --------

Question:
The username and password provided now fails to log me in to the Online Service Account. Should i login with the username and password or reset the previous username password. Login with the Username or Password provided now displays "Wrong Username or Password"

Your assistance is highly appreciated.
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Old 11-17-2016, 21:21   #54 (permalink)
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Quote:
Originally Posted by kile View Post
....

Question:
The username and password provided now fails to log me in to the Online Service Account. Should i login with the username and password or reset the previous username password. Login with the Username or Password provided now displays "Wrong Username or Password"

Your assistance is highly appreciated.
Dongle has only DEFAULT FACTORY PASSWORD for initial login.
if you have updated IOS password and forgot it you should reset password.

To reset password click here - http://www.infinity-box.com/support/?r=17
Instruction - http://www.infinity-box.com/support/?r=16&help=1
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Old 11-18-2016, 07:19   #55 (permalink)
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Thank you for the assistance.
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Old 01-31-2017, 19:55   #56 (permalink)
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Box/Dongle found: Main Infinity-Box/Dongle
HWID: 000259F3FF021982
Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 31/01/2017 12:18:04 p.m. ----------
DongleManager [Infinity-Box] v1.67 [31/01/2017 12:18:04 p.m.]
PC HWID: 1838C7981A0243683AC68A2DD155203C
Card-Reader: DITS CCID Smart Card Reader 0
HWID: 000259F3FF021982
Type: Main Infinity-Box/Dongle S/N: 235459F3 Version: 0134.02
Conectando al servidor
Conexion establecida con el servidor
Comprobando version de DongleManager ...
tu DongleManager esta updateada hasta el momento
Comprobando Identificaciond de dongle...
Autenticación en el servidor...
Autenticación exitosa
Service stage 1 confirmed
Asegurando sesion...
Session Asegurada
Actualizando dongle...
DO NOT disconnect Box/Dongle !
WAIT 3-4 minutes !
La Card a Devuelto un error - 6A82 at 8489/8500
Error en actualizacion de los applets:
La Card a Devuelto un error - 6A82 at 8489/8500
Disconnected
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Old 05-18-2017, 18:08   #57 (permalink)
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please help

=== DongleManager [Infinity] v1.70 [18-May-17 22:04:54] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00015E3F00001942
=== Process started: 18-May-17 22:04:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 05-19-2017, 11:43   #58 (permalink)
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Quote:
Originally Posted by glamour786 View Post
=== DongleManager [Infinity] v1.70 [18-May-17 22:04:54] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00015E3F00001942
=== Process started: 18-May-17 22:04:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Update dongle firmware once again now.
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Old 05-20-2017, 08:48   #59 (permalink)
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=== DongleManager [Infinity] v1.70 [5/20/2017 13:13:51] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00032FFA00001942
=== Process started: 5/20/2017 13:13:51 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
help me
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Old 05-20-2017, 10:45   #60 (permalink)
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Quote:
Originally Posted by ankit9090117706 View Post
=== DongleManager [Infinity] v1.70 [5/20/2017 13:13:51] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00032FFA00001942
=== Process started: 5/20/2017 13:13:51 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
help me
Update dongle firmware once again now.
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