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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > EFT Dongle

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Old 09-14-2020, 21:38   #1 (permalink)
Crazy Poster
Join Date: Feb 2018
Posts: 56
Member: 2809120
Status: Offline
Thanks Meter: 9
LG-D625 hang while doing reset on menu


when trying to reste LG-D 625 from LG soft i got below msg

Operation : Identify [ v1.02 ]

1. Power Off Phone , Remove battery , Insert back
3. Insert USB cable, wait until Download mode screen will appear

Wait for phone...
Connection opened successfully!
Waiting for loader ...
Handshake passed!
Collect info...

Running : MiniOS v1.0 , ver.1.0 , with proto ver.01000001
HWInfo : BaseBand : TEGRA
HWInfo : ChargeLv : 65%
HWInfo : MEM_INFO : 008G92 , MEM_LEN : 0x00E90000 [eMMC 8 GiB]
DevInfo : Model : LG-D625 , Type : D62510b
DevInfo : ANDROID 4.4.2
DevInfo : PSN : SM01S141019002629 , PID : 0000000004FC0340
DevInfo : IMEI : 352858066396172
DevInfo : SecMode : 0 , Build : U , RCT : 000F4240
SWInfo : SWver : V10b , SW : LGD625AT-00-V10b-AMX-XXX-DEC-10-2014+1
SWInfo : FacSW : LGD625AT-00-V10b-AMX-XXX-DEC-10-2014+1
RegInfo : Region : SCA , Provider : OPEN

Prepare passed, mode 0x01
Boot done!

Error : Failed to read initial info! Erased/Damaged or unsupported device???
Send log and report.log (if exists) to support! Include device info also!

Reconnect Power/Cable!
i want to know if it is hardware issue or i can make this phone working properly with infinity box , i use LG V 1.01 and the last version but igot the same msg


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Old 09-14-2020, 21:46   #2 (permalink)
Crazy Poster
Join Date: Feb 2018
Posts: 56
Member: 2809120
Status: Offline
Thanks Meter: 9
sorry i send the log from another box

here is the log with EFT

Opening Port LG..
Model ID:
Android version:
SW Version:
Factory Reset.....
unpack LG .......Fail
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