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Old 01-14-2020, 17:25   #1396 (permalink)
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My dongle is blocked or misconfigur
please help
My dongle Serial No (S/N): 0C55280F
Digonastic code 30
Server answer:[0031] Dongle identification data damaged
 
Old 01-14-2020, 17:29   #1397 (permalink)
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Quote:
Originally Posted by Rasedul111 View Post
My dongle is blocked or misconfigur
please help
My dongle Serial No (S/N): 0C55280F
Digonastic code 30
Server answer:[0031] Dongle identification data damaged
what Infinity software do you run before you see this error ?
 
Old 01-14-2020, 17:37   #1398 (permalink)
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Box/Dongle type Infinity-Box/Dongle
Generic EMV Smartcard Reader 0
HWID: 0001280F1F394082
Infinity-Box/Dongle
Serial No (S/N): 0C55280F
Firmware version: 0138.02
=== Process started: 08-Jan-20 16:43:42 ===
Server connection successfully established
DongleManager is up-to-date
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Need Help
 
Old 01-14-2020, 19:07   #1399 (permalink)
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Quote:
Originally Posted by Rasedul111 View Post
Box/Dongle type Infinity-Box/Dongle
Generic EMV Smartcard Reader 0
HWID: 0001280F1F394082
Infinity-Box/Dongle
Serial No (S/N): 0C55280F
Firmware version: 0138.02
=== Process started: 08-Jan-20 16:43:42 ===
Server connection successfully established
DongleManager is up-to-date
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Need Help
What Infinity software do you run before you see this error ?
 
Old 01-28-2020, 12:39   #1400 (permalink)
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solve problem
=== DongleManager [Infinity] v1.72 [1/28/2020 16:36:38] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0102827B10321292
Box/Dongle is not found


update error card next update

== DongleManager [Infinity] v1.72 [1/28/2020 16:38:10] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0102827B10321292
=== Process started: 1/28/2020 16:38:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
 
Old 01-28-2020, 15:14   #1401 (permalink)
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Quote:
Originally Posted by rehu786 View Post
=== DongleManager [Infinity] v1.72 [1/28/2020 16:36:38] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0102827B10321292
Box/Dongle is not found


update error card next update

== DongleManager [Infinity] v1.72 [1/28/2020 16:38:10] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0102827B10321292
=== Process started: 1/28/2020 16:38:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
 
Old 02-27-2020, 14:34   #1402 (permalink)
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=== DongleManager [Infinity] v1.72 [27/02/2020 15:30:57] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 000358E400001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 457E58E4
Firmware version: 0139.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0032 v.0139
=> Activations:
- 00: Infinity-Box/Dongle v.0139
Diagnostic Key: 7FD3D3FAABF9C705
 
Old 02-27-2020, 18:38   #1403 (permalink)
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Quote:
Originally Posted by dovi20 View Post
=== DongleManager [Infinity] v1.72 [27/02/2020 15:30:57] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 000358E400001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 457E58E4
Firmware version: 0139.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0032 v.0139
=> Activations:
- 00: Infinity-Box/Dongle v.0139
Diagnostic Key: 7FD3D3FAABF9C705
Hello,


Fix PC as per instruction from post #1 and then update dongle firmware with DongleManager.
 
Old 05-20-2020, 20:09   #1404 (permalink)
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=== DongleManager [Infinity] v1.80 [2020-05-21 1:03:05] ===
Searching...
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0001E5F200001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 90BBE5F2
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
 
Old 05-20-2020, 20:12   #1405 (permalink)
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Quote:
Originally Posted by Vegas87 View Post
=== DongleManager [Infinity] v1.80 [2020-05-21 1:03:05] ===
Searching...
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0001E5F200001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 90BBE5F2
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
Hi

upload here fault.bin file from Infinity software folder
 
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Old 05-20-2020, 23:26   #1406 (permalink)
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=== DongleManager [Infinity] v1.80 [21.05.2020 3:19:31] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00032E6600001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C2B72E66
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 03: [BEST] v0122
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
 
Old 05-20-2020, 23:46   #1407 (permalink)
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Quote:
Originally Posted by SergXP View Post
=== DongleManager [Infinity] v1.80 [21.05.2020 3:19:31] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00032E6600001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C2B72E66
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 03: [BEST] v0122
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
Hi,


As I can see you have got an instruction via e-mail already.
 
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Old 05-21-2020, 02:44   #1408 (permalink)
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please give solution for this fault.bin with my infinity exe sir

link
https://mega.nz/file/aH5lhRqD#f_8xsh...kGyzFhMPIs069M
 
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Old 05-21-2020, 12:43   #1409 (permalink)
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fix my problem pleas
=== DongleManager [Infinity] v1.80 [2020-05-21 12:34:57] ===
Searching...
Card-Reader: Alcorlink USB Smart Card Reader 0
HWID: 0107A67524881292
Box/Dongle found: [BEST]
Serial No (S/N): 0DA2A675
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 03: [BEST] v0122
- 07: #7
=> Options:
- Infinity BEST
- Infinity SM
fault file https://mega.nz/file/9cFAQY6a#XxdRyP...1KRM1ezINYeH24
Last edited by bouzihak88; 05-21-2020 at 12:53.
 
Old 05-21-2020, 13:24   #1410 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hi,


As I can see you have got an instruction via e-mail already.

https://mega.nz/file/2yBVUQjK#qaicjv...czUyqGXXtH7rQU
 
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