Free support renew due to COVID19 disaster

[SAJONDUTTA]

Originally Posted by YellowBoss

yes you are right. It is because your support state is expired (even after we add 2 months to your account).
If you want to get latest firmware (0143 for today) and full access to support area you can renew support ordinary way as other users do.

its my useless corona update ok thanks next i well renew

[yasir_105]

Originally Posted by YellowBoss

Hello,


What is your dongle S/N ?

My dongle number is 7006396F

[YellowBoss]

Originally Posted by SAJONDUTTA

its my useless corona update ok thanks next i well renew

Dear Sir,
You are very experienced user and you understand everything well so I am surpriced to see word "useless" in your post.


But if you did not unerstand yet think about this: many people renewed support f.e. 01-Feb-2020, then covid comes and work stop, workshop closed and no work.
but support paid, office closed, customers gone and time tick-tack...
do you understand the idea now ? please tell me
do you really do not undersand why team gives to all users help this time ?

[YellowBoss]

Originally Posted by yasir_105

My dongle number is 7006396F

It was updated today already.
Your support period was extended for free for 2 months from 2018-Oct-10 to 2018-Dec-10
v0137 firmware valid for all software released before 2018-Dec-10

If you want to get latest firmware (0143 for today) you can renew support ordinary way as other users do.

[YellowBoss]

Originally Posted by SAJONDUTTA

its my useless corona update ok thanks next i well renew

As ordinary I expect from you only covid sarcasm posts and no answers to direct questions.
Do not forget that all words that people say comes back always


good luck !

[kmdworld11]

Dear YellowBoss also reduce credit for renew activation about expired dongle in this situation this is my suggestion thanks

[InfinityHelp]

Originally Posted by kmdworld11

Dear YellowBoss also reduce credit for renew activation about expired dongle in this situation this is my suggestion thanks

Your request will be forwarded to team

[franklin1525]

=== DongleManager [Infinity] v1.76 [23/04/2020 11:59:40] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00037A2600001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BB087A26
Firmware version: 0143.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v0143

[sky73]

If I renew my dongle today
Still get 2 month free ?

[kk3]

Originally Posted by YellowBoss

Dear Users,

According to current World situation with COVID19 all users of Infinity-Box/Dongle (and activations) get 2 (two) month support period extend for free.
This action affect to users who has active support or inactive support, every user get +2 months to "Expiry" date.
As a result users, who have renewed support, will get extended support for 2 months. Users who has support period expired long time ago also get +2 months and there is a chance that they will be able to update their dongles to newer version as before.
Please use DongleManager v1.75 or higher to apply changes. Download latest DongleManager software HERE

Also if your Dongle version is lower than v0134 you have a reason to update your Dongle firmware even if your support period expired long time ago because all users can get v0134 for free instead of legacy firmware.


We will see on situation and probably more actions to come, let's see.


Two new support server mirrors with software installers - no need any registration, just browse and download:
ONE and TWO

Hello Yello Boss Sir My Dongle Not Update Plz Check And Help Me Out.

=== DongleManager [Infinity] v1.76 [23-Apr-20 23:56:59] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0003918010321292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 768E9180
Firmware version: 0122.02
=== Process started: 23-Apr-20 23:57:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

[helpo]

I still have support active do i need to use dongle manager to update or not need

Sent from my INE-LX1 using Tapatalk

[InfinityHelp]

Originally Posted by sky73

If I renew my dongle today
Still get 2 month free ?

Hi,
yes, users who renew support in April will get 2 months support free.

[InfinityHelp]

Originally Posted by helpo

I still have support active do i need to use dongle manager to update or not need

Sent from my INE-LX1 using Tapatalk

Hi,
No need.
User who has renewed support already got +2 months, no need to update dongle now.

[nabil213]

serial number : 2626D054
thanks

[nabil213]

also another dongle
15BCD7F7