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06-30-2021, 22:53 | #47 (permalink) | |
Freak Poster Join Date: Oct 2012 Location: Tanzania
Posts: 260
Member: 1825908 Status: Offline Sonork: juju Thanks Meter: 60 | Quote:
Operation : Identify [ v2.12 ] BootMode : SVC 1. Power off device, wait 10-15 seconds 2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- ) 3. Insert cable in device! Wait for device ... Device Connected! Enter SVC ... Waiting Device ... Check SVC ... SVC : DiagChannel opened! Boot Done! SOC GEN : UniSoc ( E-family and Modern ) BuildInfo : sp9832e_1h10_gofu-user 10 QP1A.190711.020 48417 release-keys MemoryInfo : EMMC : 16 GB ; DRAM : 1 GB Platform Version: MOCORTM_18A_W20.04.1_Debug Project Version: sharkle_Smart_Phone BASE Version: FM_BASE_18A_W20.04.1 HW Version: sc9832e_modem MODEM TAG : MOCORTM_18A_W20.04.1_Debug_FM_BASE_18A_W20.04.1_sc 9832e_modem_sharkle_Smart_Phone PSN1 : NEONRAYPRO291000 NVMng : SecurityInfo IMEI[1] : 352478112920394 IMEI[2] : 867400020316620 WIFIMAC : F86C0312C277 BT_MAC : F86C038AC277 SEC : SLS:2, SKS:0, SKV:4 Done! Elapsed: 00:00:46 This is SAFARICOM NEON RAY PRO, failed to do anything via Flash Mode, though i did service for many kind of this model before and as you see many people in Telegram and here in Forum came with unsuccesfull story about this phone. After my small research today, i found that... Many SFC Neon Ray Pro with MKOPA (means unpaid bill) is difficult to service i.e flashing and unlocking etc. Bad lucky, i tried to unlock via SVC (Diag) and credit gone but phone still locked. All the best for checking this and i'm ready for help if needed | |
07-01-2021, 04:42 | #48 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Why do you post IDENTIFY log but do not post unlock log? Where is unlock log? This phone is new! I told many times - first make unlock and data comes to server, then wait 30 min and unlock again and see result. And please never say for other people, if you have a problem it means you have a problem but not others. Fake news are not allowed here! Now make unlock operation and post here unlock log text. And I hope you will never post fake news any more. |
The Following User Says Thank You to YellowBoss For This Useful Post: |
07-01-2021, 11:37 | #50 (permalink) |
Junior Member Join Date: Aug 2017
Posts: 5
Member: 2750716 Status: Offline Thanks Meter: 1 | Neon Ray pro Boot Error Infinity-Box Chinese Miracle II : SPD/USC Module [SP2] v2.13 Load IDBase v8331 Ok! Operation : Identify [ v2.13 ] BootMode : FLASH 1. Power off device, wait 10-15 seconds 2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- ) 3. Insert cable in device! Wait for device ... Device Connected! BootVersion : SPRD3 Boot : INF : Safaricom : NEON_RAY Sending Init Boot ... Boot sent! Kick FDL ... >>> ERROR : FDL NOT started! >>> Error : Fail to boot FDL! >>> Unsupported device with selected fdl or settings! Change settings! Reconnect Power/Cable! |
07-01-2021, 12:10 | #51 (permalink) |
Junior Member Join Date: Aug 2013
Posts: 26
Member: 2010402 Status: Offline Sonork: 0000DE0C5C1809F7 Thanks Meter: 2 | SOC GEN : UniSoc ( E-family and Modern ) BuildInfo : KOZ-AL00-user 11 HUAWEIKOZ-AL00 118D-CHN-LGRP1 release-keys MemoryInfo : EMMC : 512 MB ; DRAM : 8 GB Platform Version: MOCORTM_19C_W21.16.1_Debug Project Version: sharkl5pro_pub BASE Version: FM_BASE_19C_W21.16.1 HW Version: sharkl5pro_modem CMP_Time : 04-19-2021 23:31:17 MODEM TAG : MOCORTM_19C_W21.16.1_Debug_FM_BASE_19C_W21.16.1_sh arkl5pro_modem_sharkl5pro_pub NVMng : SecurityInfo IMEI[1] : 865250051069164 IMEI[2] : 865250051069172 WIFIMAC : 000000000000 BT_MAC : 000000000000 SEC : SLS:0, SKS:0, SKV:4 Done! Elapsed: 00:00:42 no read/write firmware button |
07-01-2021, 12:23 | #52 (permalink) | |
No Life Poster Join Date: Mar 2007 Location: Where you live
Posts: 18,542
Member: 462970 Status: Offline Thanks Meter: 20,352 | Quote:
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07-01-2021, 12:33 | #53 (permalink) |
Junior Member Join Date: Aug 2013
Posts: 26
Member: 2010402 Status: Offline Sonork: 0000DE0C5C1809F7 Thanks Meter: 2 | Operation : Identify [ v2.13 ] BootMode : FLASH 1. Power off device, wait 10-15 seconds 2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- ) 3. Insert cable in device! Wait for device ... Device Connected! >>> ERROR : Protocol HandShake failed! >>> Error : Fail to init protocol! >>> Remove battery, cable. Check cable and connection. Repeat operation! Reconnect Power/Cable! |
07-01-2021, 18:04 | #54 (permalink) | |
No Life Poster Join Date: Mar 2007 Location: Where you live
Posts: 18,542
Member: 462970 Status: Offline Thanks Meter: 20,352 | Quote:
That is log, when you connect phone in diag mode, but sw waits for FLASH ones. | |
07-03-2021, 14:41 | #57 (permalink) |
Registered User Join Date: Oct 2014
Posts: 27
Member: 2269902 Status: Offline Thanks Meter: 8 | dongle not open === DongleManager [Infinity] v1.81 [7/3/2021 19:40:08] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000A9E77F634082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): E1A7A9E7 Firmware version: 0148.02 === Process started: 7/3/2021 19:40:09 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
07-03-2021, 16:23 | #58 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Read NOTE - https://infinity-box.com/support/?s=2 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. 3. Update dongle with Infinity DongleManager.exe 4. Delete fault.bin file (if you have it in CM2 folder) 5. Run Infinity exe | |
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