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Old 06-30-2021, 21:26   #46 (permalink)
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Quote:
Originally Posted by JayDi View Post
Lets start from more info :

Model

Identify in diag
Identify in Flash Mode
Read FW logs.
Please add device storage info to flash mode identity in next update.
Example:
BuildInfo : L6503-F6315-10.0-OP-V031-20210204
MemoryInfo : EMMC : 64 GB ; DRAM : 3 GB
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Old 06-30-2021, 22:53   #47 (permalink)
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Quote:
Originally Posted by JayDi View Post
@lgarapo, don't smash buttons for fun.
Is second one alive?
It wont flash it, because not accept / can't verify signatures.


1. Try flash just UBOOT and SPL.
2. Try read FW from alive one and reflash to faulty. Let us know results after.
3. Try with V026 also (on support), to check.
Mr. Jaydi see below log and i guess something...

Operation : Identify [ v2.12 ]
BootMode : SVC

1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : sp9832e_1h10_gofu-user 10 QP1A.190711.020 48417 release-keys
MemoryInfo : EMMC : 16 GB ; DRAM : 1 GB

Platform Version: MOCORTM_18A_W20.04.1_Debug
Project Version: sharkle_Smart_Phone
BASE Version: FM_BASE_18A_W20.04.1
HW Version: sc9832e_modem

MODEM TAG : MOCORTM_18A_W20.04.1_Debug_FM_BASE_18A_W20.04.1_sc 9832e_modem_sharkle_Smart_Phone


PSN1 : NEONRAYPRO291000

NVMng : SecurityInfo
IMEI[1] : 352478112920394
IMEI[2] : 867400020316620
WIFIMAC : F86C0312C277
BT_MAC : F86C038AC277
SEC : SLS:2, SKS:0, SKV:4


Done!
Elapsed: 00:00:46

This is SAFARICOM NEON RAY PRO, failed to do anything via Flash Mode, though i did service for many kind of this model before and as you see many people in Telegram and here in Forum came with unsuccesfull story about this phone.
After my small research today, i found that... Many SFC Neon Ray Pro with MKOPA (means unpaid bill) is difficult to service i.e flashing and unlocking etc.
Bad lucky, i tried to unlock via SVC (Diag) and credit gone but phone still locked.

All the best for checking this and i'm ready for help if needed
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Old 07-01-2021, 04:42   #48 (permalink)
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Quote:
Originally Posted by Nasri Rama View Post
M...
Bad lucky, i tried to unlock via SVC (Diag) ...
Why do you post IDENTIFY log but do not post unlock log?
Where is unlock log?


This phone is new!
I told many times - first make unlock and data comes to server, then wait 30 min and unlock again and see result.


And please never say for other people, if you have a problem it means you have a problem but not others. Fake news are not allowed here!


Now make unlock operation and post here unlock log text.


And I hope you will never post fake news any more.
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Old 07-01-2021, 04:43   #49 (permalink)
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Quote:
Originally Posted by boidzero View Post
UT61X Cannot read firmware
post software log text
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Old 07-01-2021, 11:37   #50 (permalink)
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Neon Ray pro Boot Error

Infinity-Box Chinese Miracle II : SPD/USC Module [SP2] v2.13

Load IDBase v8331 Ok!


Operation : Identify [ v2.13 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : INF : Safaricom : NEON_RAY
Sending Init Boot ...
Boot sent!
Kick FDL ...
>>> ERROR : FDL NOT started!

>>> Error : Fail to boot FDL!
>>> Unsupported device with selected fdl or settings! Change settings!

Reconnect Power/Cable!
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Old 07-01-2021, 12:10   #51 (permalink)
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SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : KOZ-AL00-user 11 HUAWEIKOZ-AL00 118D-CHN-LGRP1 release-keys
MemoryInfo : EMMC : 512 MB ; DRAM : 8 GB

Platform Version: MOCORTM_19C_W21.16.1_Debug
Project Version: sharkl5pro_pub
BASE Version: FM_BASE_19C_W21.16.1
HW Version: sharkl5pro_modem
CMP_Time : 04-19-2021 23:31:17

MODEM TAG : MOCORTM_19C_W21.16.1_Debug_FM_BASE_19C_W21.16.1_sh arkl5pro_modem_sharkl5pro_pub



NVMng : SecurityInfo
IMEI[1] : 865250051069164
IMEI[2] : 865250051069172
WIFIMAC : 000000000000
BT_MAC : 000000000000
SEC : SLS:0, SKS:0, SKV:4


Done!
Elapsed: 00:00:42
no read/write firmware button
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Old 07-01-2021, 12:23   #52 (permalink)
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Quote:
Originally Posted by boidzero View Post
SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : KOZ-AL00-user 11 HUAWEIKOZ-AL00 118D-CHN-LGRP1 release-keys
MemoryInfo : EMMC : 512 MB ; DRAM : 8 GB

Platform Version: MOCORTM_19C_W21.16.1_Debug
Project Version: sharkl5pro_pub
BASE Version: FM_BASE_19C_W21.16.1
HW Version: sharkl5pro_modem
CMP_Time : 04-19-2021 23:31:17

MODEM TAG : MOCORTM_19C_W21.16.1_Debug_FM_BASE_19C_W21.16.1_sh arkl5pro_modem_sharkl5pro_pub



NVMng : SecurityInfo
IMEI[1] : 865250051069164
IMEI[2] : 865250051069172
WIFIMAC : 000000000000
BT_MAC : 000000000000
SEC : SLS:0, SKS:0, SKV:4


Done!
Elapsed: 00:00:42
no read/write firmware button
Connect device in FlashMode first.
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Old 07-01-2021, 12:33   #53 (permalink)
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Operation : Identify [ v2.13 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
>>> ERROR : Protocol HandShake failed!

>>> Error : Fail to init protocol!
>>> Remove battery, cable. Check cable and connection. Repeat operation!

Reconnect Power/Cable!
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Old 07-01-2021, 18:04   #54 (permalink)
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Quote:
Originally Posted by boidzero View Post
Operation : Identify [ v2.13 ]
BootMode : FLASH

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
>>> ERROR : Protocol HandShake failed!

>>> Error : Fail to init protocol!
>>> Remove battery, cable. Check cable and connection. Repeat operation!

Reconnect Power/Cable!
Flash mode, NOT Diag.
That is log, when you connect phone in diag mode, but sw waits for FLASH ones.
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Old 07-02-2021, 13:52   #55 (permalink)
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They want to take a part of our profit.
Every operation will become paid.
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Old 07-02-2021, 14:12   #56 (permalink)
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Quote:
Originally Posted by cranknet View Post
They want to take a part of our profit.
Every operation will become paid.
Exact!

All vendors move to paid after-sales service.

We trying, atleast, do something for users to earn profit without vendor services.
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Old 07-03-2021, 14:41   #57 (permalink)
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dongle not open

=== DongleManager [Infinity] v1.81 [7/3/2021 19:40:08] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000A9E77F634082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): E1A7A9E7
Firmware version: 0148.02
=== Process started: 7/3/2021 19:40:09 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
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Old 07-03-2021, 16:23   #58 (permalink)
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Quote:
Originally Posted by mdali786 View Post
=== DongleManager [Infinity] v1.81 [7/3/2021 19:40:08] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000A9E77F634082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): E1A7A9E7
Firmware version: 0148.02
=== Process started: 7/3/2021 19:40:09 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Hello,

1. Read NOTE - https://infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
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Old 07-04-2021, 15:49   #59 (permalink)
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Great Update From Infinity Team... Please add latest itel model & symphony model
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Old 07-04-2021, 23:32   #60 (permalink)
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Quote:
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Great Update From Infinity Team... Please add latest itel model & symphony model
What are the model names?
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