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06-16-2021, 15:12
| #16 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
File is at /InfinityBox/CM2MT2/ or /InfinityBox/CM2SP2/ or /InfinityBox/BEST/ folder | |
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06-16-2021, 17:39
| #18 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Could you, please restore it from recycle bin and attach here. This file has an information about the problem. Waiting for your answer | |
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06-17-2021, 06:29
| #20 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
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06-19-2021, 19:37
| #21 (permalink) |
| Freak Poster  Join Date: Dec 2016 Location: jhjhjhjh
Posts: 457
Member: 2666112 Status: Offline Thanks Meter: 94 | rching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 000015B500001942 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 56E315B5 Firmware version: 0148.02 === Process started: 06/19/2021 19:57:50 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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06-19-2021, 20:01
| #24 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
1. Read NOTE - https://infinity-box.com/support/?s=2  2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. 3. Update dongle with Infinity DongleManager.exe  4. Delete fault.bin file (if you have it in CM2 folder)  5. Run Infinity exe | |
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06-21-2021, 12:33
| #25 (permalink) |
| Junior Member Join Date: Nov 2007 Location: Ghana
Posts: 16
Member: 637795 Status: Offline Thanks Meter: 2 | Help smart card wont update after power interruption during update my infinity box failed udating when the power was interrupted. tried updating again but this is the message i get === DongleManager [Infinity] v1.80 [6/21/2021 11:28:57] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000D71900001942 === Process started: 6/21/2021 11:28:57 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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06-21-2021, 13:51
| #26 (permalink) |
| Insane Poster Join Date: Sep 2007 Location: Nepal
Posts: 64
Member: 594086 Status: Offline Thanks Meter: 9 | === DongleManager [Infinity] v1.81 [6/21/2021 18:32:24] ===Box/Dongle type selected: Infinity-Box/Dongle [CM2]Card-Reader: Generic EMV Smartcard Reader 0HWID: 0001C26BFF021982=== Process started: 6/21/2021 18:32:24 ===Connecting to serverServer connection successfully establishedChecking DongleManager version...Your DongleManager is up-to-dateChecking Dongle Identification...Authenticating on server...Authentication stage error:Server answer:[0010] Dongle Authentication fail.Probably last attempt was interrupted or wrong Smart-Card connected.Write to https://www.infinity-box.com/support/?r=2 |
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06-21-2021, 18:50
| #27 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Update it once again now. Is it Ok? | |
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06-21-2021, 18:53
| #28 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
As I can see you have your issue fixed already. Right? | |
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06-21-2021, 22:17
| #29 (permalink) | |
| Junior Member Join Date: Nov 2007 Location: Ghana
Posts: 16
Member: 637795 Status: Offline Thanks Meter: 2 | Quote:
Yes please i just did and it is ok now. i just noticed my support ended on the 3rd. thanks a lot | |
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06-22-2021, 13:27
| #30 (permalink) |
| Junior Member Join Date: Feb 2007
Posts: 23
Member: 444609 Status: Offline Thanks Meter: 2 | === DongleManager [Infinity] v1.81 [6/21/2021 19:18:49] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00004E2F1BE14082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): EE7A4E2F Firmware version: 0147.02 === Process started: 6/21/2021 19:18:50 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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