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05-30-2021, 23:36
| #1 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Smart-Card/Dongle/Box update fixes and solutions - copy/paste ONLY TEXT - no pictures and/or video - DO NOT update your Smart-Card many times - you can kill Smart-Card To get problem solved automatically click HERE and follow the easy steps Previous thread is HERE          Last edited by YellowBoss; 07-09-2021 at 10:07. |
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06-02-2021, 01:48
| #2 (permalink) |
| Junior Member  Join Date: Nov 2010
Posts: 22
Member: 1435730 Status: Offline Thanks Meter: 1 | pls help === DongleManager [Infinity] v1.81 [5/31/2021 22:26:46] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000DEF912BF4082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): C22DDEF9 Firmware version: 0147.02 === Process started: 5/31/2021 22:26:47 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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06-02-2021, 07:46
| #3 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Read NOTE - https://infinity-box.com/support/?s=2  2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. 3. Update dongle with Infinity DongleManager.exe  4. Delete fault.bin file (if you have it in CM2 folder)  5. Run Infinity exe | |
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06-09-2021, 06:42
| #5 (permalink) |
| Freak Poster  Join Date: Feb 2017 Location: Alipur
Posts: 151
Member: 2683134 Status: Offline Thanks Meter: 59 | hi Sir Please help me to find out the erorr here is log from Dongle Manager v1.81 Code: === DongleManager [Infinity] v1.81 [6/9/2021 10:39:34] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000127F4212B4082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 29C027F4 Firmware version: 0148.02 === Process started: 6/9/2021 10:39:35 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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06-09-2021, 11:02
| #6 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Please Upload file fault.bin to mega.nz and post link here. File is at /InfinityBox/CM2MT2/ or /InfinityBox/CM2SP2/ folder | |
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06-10-2021, 11:14
| #7 (permalink) |
| Registered User Join Date: Dec 2014 Location: dhaka
Posts: 33
Member: 2309778 Status: Offline Thanks Meter: 3 | === DongleManager [Infinity] v1.81 [6/10/2021 16:09:26] === Searching... Card-Reader: GsmEasy S-Reader 0 HWID: 00002A8421F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 337E2A84 Firmware version: 0147.02 === Process started: 6/10/2021 16:09:28 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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06-10-2021, 12:44
| #8 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: 1. Install latest Infinity software updates 2. Run DongleManager 3. Update Dongle firmware 4. Delete fault.bin file if you have it in [CM2] or [BEST] folder | |
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06-12-2021, 05:31
| #9 (permalink) |
| Freak Poster Join Date: Feb 2017 Location: Alipur
Posts: 151
Member: 2683134 Status: Offline Thanks Meter: 59 | Hi Sir, Yesterday I did a fresh installation of windows, therefore there is no "fault.bin" . I Installed Infinity CM2MT2 again but now it does not generate "fault.bin" file inside the folder. Please help me now what to do |
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06-12-2021, 10:12
| #10 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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06-15-2021, 14:02
| #12 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Run DongleManager.exe - https://infinity-box.com/support/?r=5  Make "Read Serial Number (S/N)"  DO NOT send screenshot/video but copy/paste text from software window. | |
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06-15-2021, 20:14
| #13 (permalink) |
| Insane Poster Join Date: Oct 2011
Posts: 60
Member: 1666558 Status: Offline Thanks Meter: 5 | === DongleManager [Infinity] v1.81 [15.06.2021 22:10:33] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic USB Smart Card Reader 0 HWID: 00011D4E21F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 34B71D4E Firmware version: 0148.02 === Process started: 15.06.2021 22:10:35 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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06-15-2021, 22:48
| #14 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use `Hexframe` at the same time with Infinity software. What to do now: 1. Install latest Infinity software updates 2. Run DongleManager 3. Update Dongle firmware 4. Delete fault.bin file if you have it in [CM2] or [BEST] folder | |
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06-16-2021, 12:31
| #15 (permalink) |
| Insane Poster Join Date: Oct 2011
Posts: 60
Member: 1666558 Status: Offline Thanks Meter: 5 | It runs once. it still gives the same error. What program is causing this error? === DongleManager [Infinity] v1.81 [16.06.2021 14:28:19] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic USB Smart Card Reader 0 HWID: 00011D4E21F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 34B71D4E Firmware version: 0149.02 === Process started: 16.06.2021 14:28:20 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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