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10-05-2020, 14:54
| #16 (permalink) |
| No Life Poster   Join Date: Dec 2004
Posts: 529
Member: 99407 Status: Offline Thanks Meter: 53 | Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 1 HWID: 0000A373217A4082 === Process started: 10/5/2020 18:52:58 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 |
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| The Following User Says Thank You to rehman9 For This Useful Post: |
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10-05-2020, 17:58
| #17 (permalink) |
| Junior Member Join Date: Apr 2014
Posts: 1
Member: 2176417 Status: Offline Thanks Meter: 0 | my cm2 misconfiguration === DongleManager [Infinity] v1.80 [5/10/2020 23:58:24] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0202905824881292 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): D4149058 Firmware version: 0145.02 Box/Dongle misconfiguration Diagnostic code: 66 "UK Edition" status: Off Last launched Application: 0032 v.0145 => Activations: - 00: Infinity-Box/Dongle v0145 - 07: #7 => Options: - Infinity-Box/Dongle - Infinity SM |
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10-05-2020, 18:25
| #18 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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10-05-2020, 18:26
| #19 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Read NOTE here - https://www.infinity-box.com/support/?s=2 Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. Next steps: - Delete fault.bin file from software folder (if you have it there) - Run DongleManager - Update Dongle firmware | |
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10-07-2020, 08:25
| #20 (permalink) | ||
| Freak Poster   Join Date: Dec 2011 Location: Chittagong, Bangladesh
Posts: 392
Member: 1706809 Status: Offline Thanks Meter: 63 | Smart-Card misconfiguration! Contact to support! Quote:
Quote:
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10-07-2020, 09:35
| #21 (permalink) |
| Freak Poster  Join Date: Jul 2013 Location: OMAN UAE
Posts: 184
Member: 1982525 Status: Offline Sonork: 100.1619259 Thanks Meter: 45  | dear YellowBoss === DongleManager [Infinity] v1.80 [10/7/2020 12:33:37] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00002D5A1CC74082 === Process started: 10/7/2020 12:33:37 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 |
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10-07-2020, 10:13
| #22 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Probably there is a software conflict with the next application(s): C:\program files (x86)\intel\bluetooth\devmonsrv.exe C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files\via xhci uasp utility\usb3monitor.exe What to do: 1. Delete or rename files (see above) 2. Reboot PC 3. Delete fault.bn file 4. Update dongle firmware with DongleManager now 5. Run Infinity software. | |
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10-07-2020, 10:15
| #23 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Update it once again now. | |
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10-07-2020, 18:21
| #24 (permalink) |
| Insane Poster Join Date: Mar 2011 Location: ghana / Kumasi
Posts: 88
Member: 1532002 Status: Offline Sonork: 233 Thanks Meter: 15 | === DongleManager [Infinity] v1.80 [10/7/2020 17:19:26] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0108957024881292 === Process started: 10/7/2020 17:19:26 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 pls help |
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10-07-2020, 18:52
| #25 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 2. Run DongleManager 3. Update Dongle firmware ONCE OR 1. Insert Smart-Card into another Card-Reader. Good result for today gives Alcor Card-Reader. 2. Run DongleManager - https://www.infinity-box.com/support/?r=5 3. Update Dongle firmware ONCE In case of problem DO NOT update card again but contact to support ! | |
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10-08-2020, 10:56
| #26 (permalink) |
| Insane Poster Join Date: Mar 2011 Location: ghana / Kumasi
Posts: 88
Member: 1532002 Status: Offline Sonork: 233 Thanks Meter: 15 | pls my is infinity Best dongle activation to Infinity-Box/Dongle software activation for Infinity [BEST], Chinese Miracle-2 and 1 year support included now it shows /Unknown Smart Card in device manager |
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10-08-2020, 11:21
| #27 (permalink) |
| Insane Poster Join Date: Mar 2011 Location: ghana / Kumasi
Posts: 88
Member: 1532002 Status: Offline Sonork: 233 Thanks Meter: 15 | Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0108957024881292 === Process started: 10/8/2020 10:10:02 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 0000 at 2175/9702 Error upgrading applets: Card returned error - 0000 at 2175/9702 Disconnected now upgrading error |
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10-08-2020, 11:40
| #28 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 2. Run DongleManager 3. Update Dongle firmware ONCE OR 1. Insert Smart-Card into another Card-Reader. Good result for today gives Alcor Card-Reader. 2. Run DongleManager - https://www.infinity-box.com/support/?r=5 3. Update Dongle firmware ONCE In case of problem DO NOT update card again but contact to support ! | |
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| The Following User Says Thank You to InfinitySupport For This Useful Post: |
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10-08-2020, 19:59
| #29 (permalink) |
| No Life Poster Join Date: Dec 2013 Location: algeria
Posts: 722
Member: 2081857 Status: Offline Sonork: 1000.2 Thanks Meter: 38 | hi team i have misconfiguration in mu infinity box log: === DongleManager [Infinity] v1.80 [08/10/2020 19:56:38] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000573500001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 4BA15735 Firmware version: 0144.02 === Process started: 08/10/2020 19:56:42 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 yours emergency |
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10-08-2020, 22:25
| #30 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Probably there is a software conflict with the next application(s): C:\program files (x86)\intel\bluetooth\devmonsrv.exe C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files\via xhci uasp utility\usb3monitor.exe What to do: 1. Delete or rename files (see above) 2. Reboot PC 3. Delete fault.bn file 4. Update dongle firmware with DongleManager now 5. Run Infinity software. | |
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