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10-09-2020, 19:39
| #31 (permalink) |
| No Life Poster  Join Date: Dec 2013 Location: algeria
Posts: 722
Member: 2081857 Status: Offline Sonork: 1000.2 Thanks Meter: 38 | sos today i update my infinity box succefuly but i cant lunch the software i think i have losed my activation (for cm2) log: no update found for your smart card. smart card has latest firmware version or probably support period has expired Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000573500001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 4BA15735 Firmware version: 0144.02 === Process started: 09/10/2020 19:10:24 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. Smart-Card has latest firmware version or probably support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/ |
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10-09-2020, 20:02
| #32 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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10-11-2020, 10:40
| #33 (permalink) |
| Freak Poster  Join Date: Sep 2012 Location: KSA
Posts: 230
Member: 1813906 Status: Offline Sonork: 100.1618216 Thanks Meter: 33 | I have BB5 Best dongle and today activate cm2 once i was click update it stop in half again i try to update no box card found please help me. Card-Reader: FT SCR2000 0 HWID: 01027C831C6A1292 Box/Dongle found: [BEST] Serial No (S/N): 08677C83 Firmware version: 0122.02 "UK Edition" status: Off Last launched Application: 0030 v.0229 => Activations: - 03: [BEST] v0122 => Options: - Infinity BEST === DongleManager [Infinity] v1.80 [10/10/2020 16:15:56] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 01027C831C6A1292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 08677C83 Firmware version: 0122.02 === Process started: 10/10/2020 16:15:58 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 0000 at 783/10402 Error upgrading applets: Card returned error - 0000 at 783/10402 Disconnected Searching... Card-Reader: FT SCR2000 0 HWID: 01027C831C6A1292 Box/Dongle is not found === DongleManager [Infinity] v1.80 [10/11/2020 14:31:55] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 01027C831C6A1292 === Process started: 10/11/2020 14:31:55 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 Disconnected |
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10-11-2020, 10:50
| #34 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 2. Run DongleManager 3. Update Dongle firmware ONCE OR 1. Insert Smart-Card into another Card-Reader. Good result for today gives Alcor Card-Reader. 2. Run DongleManager - https://www.infinity-box.com/support/?r=5 3. Update Dongle firmware ONCE In case of problem DO NOT update card again but contact to support ! | |
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10-12-2020, 08:21
| #35 (permalink) |
| Freak Poster Join Date: Sep 2012 Location: KSA
Posts: 230
Member: 1813906 Status: Offline Sonork: 100.1618216 Thanks Meter: 33 | Thank you sir problem solve 1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 2. Run DongleManager 3. Update Dongle firmware ONCE |
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10-13-2020, 11:29
| #36 (permalink) |
| No Life Poster Join Date: Jan 2006 Location: Pakistan
Posts: 15,094
Member: 226457 Status: Offline Sonork: No more used Thanks Meter: 14,934 | === DongleManager [Infinity] v1.80 [10/13/2020 15:26:35] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00003883176D4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 70B63883 Firmware version: 0145.02 === Process started: 10/13/2020 15:26:37 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 here is fault.bin from spd2 folder https://mega.nz/file/2zh0gBYZ#W30wJm...Q4vaBcpGZ5Fls8 |
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10-13-2020, 12:11
| #37 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
this app leave some kind of code in memory after install now reboot PC ! then update card with DongleManager then delete fault.bin now run Infinity software | |
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10-14-2020, 16:46
| #38 (permalink) |
| Crazy Poster Join Date: Oct 2007 Location: starogard gdanski POLAND
Posts: 57
Member: 617162 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.80 [14.10.2020 17:45:53] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0008776318201292 === Process started: 14.10.2020 17:45:54 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 |
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10-14-2020, 23:31
| #39 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
- Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 - Run Infinity DongleManager - Update Dongle firmware Alternative method: - Insert Infinity Smart-Card into another Card-Reader (f.e. another dongle or box). Good result for today gives Alcor Card-Reader. - Run Infinity DongleManager - Update Dongle firmware In case of problem DO NOT update card again but contact to support ! More info is here - https://www.infinity-box.com/support/?r=100129 | |
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10-15-2020, 11:27
| #40 (permalink) |
| Crazy Poster Join Date: Oct 2007 Location: starogard gdanski POLAND
Posts: 57
Member: 617162 Status: Offline Thanks Meter: 0 | the same problem drivers ok 2.5.9.1202 version === DongleManager [Infinity] v1.80 [15.10.2020 12:23:28] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0008776318201292 === Process started: 15.10.2020 12:23:28 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 |
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10-15-2020, 11:48
| #41 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
If yes - try with it. Result ? | |
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10-15-2020, 14:11
| #42 (permalink) |
| Crazy Poster Join Date: Oct 2007 Location: starogard gdanski POLAND
Posts: 57
Member: 617162 Status: Offline Thanks Meter: 0 | i dont have another smart-card reader i tri another pc and i get error dongle cant be found error when establishing context smartcard API error #2148532253 the smart card resource manager is not running device menager show as usb token device with drivers 2.5.9.1202 |
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10-15-2020, 15:20
| #43 (permalink) |
| Junior Member Join Date: Mar 2017
Posts: 2
Member: 2690426 Status: Offline Thanks Meter: 0 | Dongle indication damaged === DongleManager [Infinity] v1.80 [10/15/2020 4:14:57] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000DE8117004082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 4119DE81 Firmware version: 0137.02 Box/Dongle misconfiguration Diagnostic code: 54 "UK Edition" status: On Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v0137 Diagnostic Key: 7F96802AC4BEC5D0 => Options: - Infinity-Box/Dongle |
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10-15-2020, 15:57
| #44 (permalink) |
| Junior Member Join Date: Mar 2017
Posts: 2
Member: 2690426 Status: Offline Thanks Meter: 0 | Dongle not working === DongleManager [Infinity] v1.80 [10/15/2020 4:17:18] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000DE8117004082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 4119DE81 Firmware version: 0137.02 === Process started: 10/15/2020 4:17:20 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. |
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10-15-2020, 16:22
| #45 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
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