=== DongleManager [Infinity] v1.70 [5/16/2017 23:24:15] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000010C313E64082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 7A9410C3 Firmware version: 0136.02 === Process started: 5/16/2017 23:24:16 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
=== DongleManager [Infinity] v1.70 [5/16/2017 11:35:53] === Searching... Card-Reader: USB Smart Card Reader 0 HWID: 0000112C13E64082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 7AA1112C Firmware version: 0118.02 "UK Edition" status: On Last launched Application: 001A v.0448 => Activations: - 00: Infinity-Box/Dongle v.0118 run; DongleManager. === DongleManager [Infinity] v1.70 [5/16/2017 11:45:45] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: USB Smart Card Reader 0 HWID: 0000112C13E64082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 7AA1112C Firmware version: 0118.02 === Process started: 5/16/2017 11:45:46 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0005] Authentication failed! Dongle is not Registered yet ? You should "Register" before you start update ! Click to "Yes" to start Registration process. |
=== DongleManager [Infinity] v1.70 [5/16/2017 11:52:22] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00045EC7FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 41B65EC7 Firmware version: 0135.02 === Process started: 5/16/2017 11:52:25 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0006] Your account is temporary suspended. See problem reason in log file Contact to http://www.infinity-box.com/support/?r=2 |
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=== DongleManager [Infinity] v1.70 [5/16/2017 11:52:22] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00045EC7FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 41B65EC7 Firmware version: 0135.02 === Process started: 5/16/2017 11:52:25 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0006] Your account is temporary suspended. See problem reason in log file Contact to http://www.infinity-box.com/support/?r=2 |
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If you are already registered click to "No" Can not connect to server ! Disable Antivirus/Firewall and try again ! already uninstall antivirus...but not update...windows xp used. |
=== DongleManager [Infinity] v1.70 [16.05.2017 16:02:14] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0007636A19801292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 1908636A Firmware version: 0118.04 === Process started: 16.05.2017 16:02:16 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
Originally Posted by bakkougsm View Post === DongleManager [Infinity] v1.70 [15/05/2017 18:03:49] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0006A77418201292 Box/Dongle found: [BEST] Serial No (S/N): C9E2A774 Firmware version: 0122.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0135 - 03: [BEST] v.0122 => Online Service Account: http://www.infinity-box.com/service - Username: 03C9E2A774 - Password: xxxxxxxxx i cant access support i cant use spd 1.26 i cant update dongle. please help me. for your information i change my email to [email protected] i cant reset password icant do anything with server. i read online service username password but dont work. what is the problem please change my my email to [email protected] |
=== DongleManager [Infinity] v1.70 [5/16/2017 12:36:59] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0108906E24881292 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): D5AA906E Firmware version: 0134.02 === Process started: 5/16/2017 12:37:00 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! I check Support Validity Date not expired pls solve my problem I can not use new spd and qc tool latest version. |
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To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware |
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ios [at] infinity-box.com |
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What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc.php?id=17 |
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Can you try to register with another Internet connection ? |
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