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02-26-2020, 05:17
| #106 (permalink) |
| No Life Poster  Join Date: Nov 2006 Location: algeria
Posts: 829
Member: 395094 Status: Offline Thanks Meter: 58 | Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0102767303EF1292 === Process started: 2020-02-26 05:14:13 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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02-26-2020, 10:40
| #108 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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02-26-2020, 10:41
| #109 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
It looks like your dongle support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/ | |
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02-26-2020, 15:19
| #110 (permalink) |
| No Life Poster Join Date: Nov 2006 Location: algeria
Posts: 829
Member: 395094 Status: Offline Thanks Meter: 58 | DongleManager [Infinity] v1.72 [2020-02-26 15:16:15] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0102767303EF1292 === Process started: 2020-02-26 15:16:16 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Error upgrading applets: Card returned error - 0000 at 348/8681 Disconnected |
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02-26-2020, 15:45
| #111 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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02-26-2020, 16:29
| #112 (permalink) |
| Junior Member Join Date: Jun 2017 Location: Sudan
Posts: 12
Member: 2728849 Status: Offline Thanks Meter: 0 | help me === DongleManager [Infinity] v1.70 [2/26/2020 7:06:55] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000D00E18434082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 483CD00E Firmware version: 0137.02 === Process started: 2/26/2020 7:06:56 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to Infinity-box/dongle |
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02-26-2020, 17:54
| #113 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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02-27-2020, 22:03
| #114 (permalink) |
| No Life Poster Join Date: Nov 2006 Location: algeria
Posts: 829
Member: 395094 Status: Offline Thanks Meter: 58 | DongleManager [Infinity] v1.72 [27/02/2020 22:01:01] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0102767303EF1292 === Process started: 27/02/2020 22:01:02 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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02-28-2020, 00:38
| #115 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - https://www.infinity-box.com/support/?r=6 OR Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader) The next steps are: - run DongleManager - update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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03-01-2020, 07:02
| #116 (permalink) |
| Junior Member  Join Date: Jul 2006
Posts: 34
Member: 319731 Status: Offline Thanks Meter: 14 | I pay two years infinity update === DongleManager [Infinity] v1.70 [29/2/2020 23:21:16] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00023B42FF021982 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 0BEE3B42 Firmware version: 0135.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0135 === DongleManager [Infinity] v1.70 [29/2/2020 23:25:40] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00023B42FF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 0BEE3B42 Firmware version: 0135.02 === Process started: 29/2/2020 23:25:45 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0006] Your account is temporary suspended. See problem reason in log file Contact to http://www.infinity-box.com/support/?r=2 |
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03-01-2020, 10:55
| #117 (permalink) |
| No Life Poster Join Date: Sep 2007
Posts: 1,219
Member: 589869 Status: Offline Sonork: 100.1593501 Thanks Meter: 552 | === DongleManager [Infinity] v1.70 [2020-03-01 1:54:40] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0001071613114082 === Process started: 2020-03-01 1:54:40 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 fixed this one |
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03-01-2020, 11:08
| #118 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Try to update now ONLY ONCE. result ? | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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03-01-2020, 11:08
| #119 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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03-01-2020, 12:42
| #120 (permalink) |
| No Life Poster  Join Date: Sep 2011 Location: IN_YOUR_HEART
Posts: 2,174
Member: 1661953 Status: Offline Sonork: 100.1666694 Thanks Meter: 1,377 | hello infinty team need help during the update proccess my pc shut down now showing this error === DongleManager [Infinity] v1.72 [3/1/2020 16:41:28] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0109637224881292 === Process started: 3/1/2020 16:41:28 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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