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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 01-29-2020, 08:53   #61 (permalink)
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Quote:
Originally Posted by rehu786 View Post
nck dongle not infinity card reader extra any suggest programme not work sir
insert card into another card-reader and update card now.
result ?
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Old 01-29-2020, 09:06   #62 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
as I can see you tried to kill your card with fenix reader many times, in year 2016, 2017 and later so it may be you killed your card. You was warned long time ago http://forum.gsmhosting.com/vbb/f296...-open-2269169/ and probably earlier.


now update dongle with other reader, maybe it can be updated

Look like i am lucky. Its done.


Quote:
=== DongleManager [Infinity] v1.72 [2020-01-29 14:24:39] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0107A48320281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 9619A483
Firmware version: 0122.02
=== Process started: 2020-01-29 14:24:41 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 2020-01-29 14:24:55 ===
=== DongleManager [Infinity] v1.72 [2020-01-29 14:24:55] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0107A48320281292
Box/Dongle found: [BEST]
Serial No (S/N): 9619A483
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v.0139
- 03: [BEST] v.0122
- 07: #7

When I read that old post feeling so shy about stupidity of mine. I think I didn't get i went to kill my card. It never happen again. Can you tell me please sir can I use this card reader ahead from now without matter? Because Its a mess choose a card reader for infinity card after miss my original card reader.
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Old 01-29-2020, 09:13   #63 (permalink)
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Quote:
Originally Posted by Ransiri View Post
Look like i am lucky. Its done.





When I read that old post feeling so shy about stupidity of mine. I think I didn't get i went to kill my card. It never happen again. Can you tell me please sir can I use this card reader ahead from now without matter? Because Its a mess choose a card reader for infinity card after miss my original card reader.
please make a big red note what card-reader was good for your card.
and be smart and do not take back fenix reader from trash bin !
some readers are dangerous and cards can be killed permanently during update via wrong reader
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Old 01-29-2020, 11:04   #64 (permalink)
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thanks

Quote:
Originally Posted by YellowBoss View Post
insert card into another card-reader and update card now.
result ?


thank you card update another dongle
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Old 01-29-2020, 22:31   #65 (permalink)
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Quote:
Originally Posted by rehu786 View Post
thank you card update another dongle
I suggest you to make a note what card-reader you have used for card update so in future you will have no problems if you will use already tested reader.
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Old 01-31-2020, 11:34   #66 (permalink)
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https://ibb.co/Xt45zgB
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Old 01-31-2020, 13:24   #67 (permalink)
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Quote:
Originally Posted by Shah87n View Post
Already answered in other thread.
Please in future do not make multiple posts with the same question.
Thank you !
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Old 02-07-2020, 08:30   #68 (permalink)
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...
pleas...
.................................................. ..............................................
=== DongleManager [Infinity] v1.72 [7. 2. 2020 8:57:18] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A11CFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1528A11C
Firmware version: 0138.02
=== Process started: 7. 2. 2020 8:57:21 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
.................................................. .......................................
Attached Files
File Type: rar fault.rar (442 Bytes, 4 views)
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Old 02-07-2020, 09:08   #69 (permalink)
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Quote:
Originally Posted by leco View Post
...
pleas...
.................................................. ..............................................
=== DongleManager [Infinity] v1.72 [7. 2. 2020 8:57:18] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A11CFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1528A11C
Firmware version: 0138.02
=== Process started: 7. 2. 2020 8:57:21 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
.................................................. .......................................
Hi,
Update dongle firmware now.


And to avoid problems in future do not use wireshark at the same time with Infinity software !
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The Following User Says Thank You to YellowBoss For This Useful Post:
Old 02-07-2020, 17:43   #70 (permalink)
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a lot of txs for great support....

Infinity Box is BEST BOX
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Old 02-08-2020, 07:02   #71 (permalink)
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=== DongleManager [Infinity] v1.72 [07/02/2020 22:58:25] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00012B211F444082
=== Process started: 07/02/2020 22:58:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


cm2 not working plz fixed it
thanks
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Old 02-08-2020, 07:40   #72 (permalink)
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=== DongleManager [Infinity] v1.72 [02/08/2020 13:38:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00005CE10EFE4082
=== Process started: 02/08/2020 13:38:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


this cm2 sn fixed plz
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Old 02-08-2020, 09:46   #73 (permalink)
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=== DongleManager [Infinity] v1.72 [2/8/2020 15:44:21] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00006DA1200A4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 103F6DA1
Firmware version: 0139.02
=== Process started: 2/8/2020 15:44:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

dongle is mis configuration fixed it dear
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Old 02-08-2020, 13:40   #74 (permalink)
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Quote:
Originally Posted by masudtel View Post
=== DongleManager [Infinity] v1.72 [07/02/2020 22:58:25] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00012B211F444082
=== Process started: 07/02/2020 22:58:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


cm2 not working plz fixed it
thanks
Update it now with DongleManager ONLY ONCE !
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Old 02-08-2020, 15:24   #75 (permalink)
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Quote:
Originally Posted by masudtel View Post
=== DongleManager [Infinity] v1.72 [02/08/2020 13:38:29] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00005CE10EFE4082
=== Process started: 02/08/2020 13:38:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


this cm2 sn fixed plz
Update it now with DongleManager
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