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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 07-13-2018, 11:24   #166 (permalink)
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Quote:
Originally Posted by robesos View Post
please i need update my infinity , i can no open hua tool error 4

=== DongleManager [Infinity] v1.70 [12/7/2018 10:50:09] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 00009EC70EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B8559EC7
Firmware version: 0136.02
=== Process started: 12/7/2018 10:50:11 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

hua
error 4
Update dongle firmware now.
To avoid future problems you must use LATEST fixed Hua software
http://forum.gsmhosting.com/vbb/f930...error-2431466/
  Reply With Quote
Old 07-13-2018, 11:25   #167 (permalink)
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Quote:
Originally Posted by rusi777 View Post
=== DongleManager [Infinity] v1.70 [12.07.2018 18:13:18] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000322FB00001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CB9922FB
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 02: Language Editor v.0122
- 03: [BEST] v.0122
- 05: Content Extractor v.0122
- 07: module #07
=> External Activations:
- SPT-Box
- Hua-Dongle
Hua problem....smart card error 4 please help
Update dongle firmware now.
To avoid future problems you must use LATEST fixed Hua software
http://forum.gsmhosting.com/vbb/f930...error-2431466/
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Old 07-13-2018, 11:26   #168 (permalink)
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Quote:
Originally Posted by RAPIDGSM View Post
I update dongle firmware but the same problem
please contact to Hua team supporters to get a details of solution for "the same problem"
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Old 07-13-2018, 11:27   #169 (permalink)
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Quote:
Originally Posted by firulilla View Post
Hi
== DongleManager [Infinity] v1.72 [12/07/2018 20:01:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000014B511384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 9F7214B5
Firmware version: 0136.02
=== Process started: 12/07/2018 20:01:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Hua problem....smart card error 4 please help
Update dongle firmware now.
To avoid future problems you must use LATEST fixed Hua software
http://forum.gsmhosting.com/vbb/f930...error-2431466/
  Reply With Quote
Old 07-13-2018, 11:27   #170 (permalink)
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Quote:
Originally Posted by mrabade9911 View Post
=== DongleManager [Infinity] v1.72 [13/07/18 09:54:22] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 01067C6D18571292
Box/Dongle found: [BEST]
Serial No (S/N): 62F87C6D
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0036 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
- 0E: #14
=> External Activations:
- Hua


Hua error smart card failure I(4)
Update dongle firmware now.
To avoid future problems you must use LATEST fixed Hua software
http://forum.gsmhosting.com/vbb/f930...error-2431466/
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Old 07-13-2018, 12:51   #171 (permalink)
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i have same problem Hua error smart card failure I(4)

=== DongleManager [Infinity] v1.72 [13.07.2018 14:48:37] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002254FFF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 1FD3254F
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 02: Language Editor v.0122
- 04: #4
- 0E: #14
=> External Activations:
- Hua
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Old 07-13-2018, 16:35   #172 (permalink)
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Quote:
Originally Posted by ynlzkptn View Post
i have same problem Hua error smart card failure I(4)

=== DongleManager [Infinity] v1.72 [13.07.2018 14:48:37] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002254FFF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 1FD3254F
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 02: Language Editor v.0122
- 04: #4
- 0E: #14
=> External Activations:
- Hua
Update dongle firmware now.
To avoid future problems you must use LATEST fixed Hua software
http://forum.gsmhosting.com/vbb/f930...error-2431466/
  Reply With Quote
Old 07-13-2018, 17:10   #173 (permalink)
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Update the Smart card but follow the same problem, ( SMART CARD FAILURE(4)
=== DongleManager [Infinity] v1.70 [13/07/2018 10:02:22] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00027C6A00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): AA417C6A
Firmware version: 0136.02
=== Process started: 13/07/2018 10:02:26 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
  Reply With Quote
Old 07-13-2018, 20:49   #174 (permalink)
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=== DongleManager [Infinity] v1.72 [13/07/2018 14:48:27] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000010C100001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 5E5110C1
Firmware version: 0136.02
=== Process started: 13/07/2018 14:48:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
  Reply With Quote
Old 07-13-2018, 21:28   #175 (permalink)
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Quote:
Originally Posted by miracle2621 View Post
Update the Smart card but follow the same problem, ( SMART CARD FAILURE(4)
=== DongleManager [Infinity] v1.70 [13/07/2018 10:02:22] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00027C6A00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): AA417C6A
Firmware version: 0136.02
=== Process started: 13/07/2018 10:02:26 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Update dongle firmware now.
To avoid future problems you must use LATEST fixed Hua software
http://forum.gsmhosting.com/vbb/f930...error-2431466/
  Reply With Quote
Old 07-13-2018, 21:29   #176 (permalink)
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Quote:
Originally Posted by Mr jhonson View Post
=== DongleManager [Infinity] v1.72 [13/07/2018 14:48:27] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000010C100001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 5E5110C1
Firmware version: 0136.02
=== Process started: 13/07/2018 14:48:30 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Update dongle firmware now.
To avoid future problems you must use LATEST fixed Hua software
http://forum.gsmhosting.com/vbb/f930...error-2431466/
  Reply With Quote
Old 07-13-2018, 22:36   #177 (permalink)
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smart card failure 4

=== DongleManager [Infinity] v1.70 [13/07/2018 17:26:47] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00027FC200001942
=== Process started: 13/07/2018 17:26:47 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Error upgrading applets:
Card returned error - 6A84 at 464/25695
Disconnected
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Old 07-14-2018, 21:44   #178 (permalink)
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Update dongle firmware now

work perfectly now,,thanks nothing errors
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Old 07-14-2018, 23:08   #179 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
please contact to Hua team supporters to get a details of solution for "the same problem"
This users forget read manual carefully and just click on buttons!!!!!

Quote:
Unistall hua on control panel
Remove c:/aht2 folder (copy lic file on desktop)
Delete all exe files from desktop
Install new setup
Copy lic file in c:/aht2 again
Open Dongle manager
Read sn with dongle manager
Send info here CLICK HERE
please just send info and wait for this answer
ANSWER FROM INFINITY TEAM : update your box/dongle firmware now
Update card with dongle manager
Done
Run HUA NOW
Finished
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The Following User Says Thank You to Hua Supporter For This Useful Post:
Old 07-15-2018, 17:41   #180 (permalink)
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Quote:
Originally Posted by hector320 View Post
=== DongleManager [Infinity] v1.70 [13/07/2018 17:26:47] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00027FC200001942
=== Process started: 13/07/2018 17:26:47 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Error upgrading applets:
Card returned error - 6A84 at 464/25695
Disconnected
update dongle firmware once again
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